You Don’t Have to Be a Techie to Use (and Love) VoIP

employee using voip phone


It sounds like something only a techie could love: VoIP.


You hear the acronym and think, “No way. Not for me.”


Not so fast! VoIP—which just means phone service over the internet—is insanely easy to use and, thanks to a slew of cool features, can take your small or midsize business to new heights.


Ideal for entrepreneurs and growing businesses, once you try it, we guarantee you’ll love it. And you don’t need to be the least bit technical to figure it out.


Here are 10 reasons even you, a self-declared non-techie, will love VoIP.


1. It’s ridiculously easy to set up.


VoIP providers do all the work for you. Sign up, pick your number, a few clicks and you’ve built your own virtual phone system. If you get stuck along the way, there’s award-winning 24/7 support to help you—even on Christmas, Thanksgiving, and New Year’s Eve. Cheers!


2. And incredibly easy to use.


If you can use a computer or a smartphone—and we know you can because your mom told us you’re really good at computers and “the Facetime”—you can totally use VoIP. Even better, you’ll be able to completely and utterly master it and use it for world domination. Well, market domination at least.


3. It’s built for how you work.


You’re here! You’re there! You’re…everywhere but your desk, right? The last time you picked up a desk phone was…you actually have no idea. Because you’re building a business so you’re constantly on the go. VoIP forwards your calls wherever you go. And you can manage all the cool things you never thought a phone system could do (see below) from a single app.


4. It’s packed with features you didn’t know existed.


And once you experience them, you won’t understand how you ever lived without them. Like voicemail-to-email and voicemail transcription (because listening to your voicemail on your actual phone is so 2008). Call recording, video conferencing, click-to-call, the list goes on and on and on. It’s good stuff!


5. It will make you look (and feel) like a million bucks.


You know those big companies that have a dial-by-name directory? Or they put you on hold until you can be connected to the next available representative? And play hold music while you wait? And they have cool 800 numbers and transfer you to different departments? You can finally be one of those big, shiny companies! Seriously! You don’t have to be big and rich to seem big and rich. You can be a two-person company with a great VoIP provider.


6. You’ll finally be able to get rid of that fax machine.


Fax machines are so 90s they’re practically wearing mom jeans. (Don’t start us on mom jeans!) While technology’s evolved, somehow the fax machine’s endured. But, thanks to VoIP, you don’t need to have one anymore because you can send and receive faxes on your smartphone. Buhbye fax machine! Don’t let the door hit you on the…mom jeans (!).


7. Help is just a call (or click) away.


You know those gargantuan service providers that don’t care about you and outsource your calls to who knows where? There are some VoIP providers that actually put you, and your business, first. Like your favorite convenience store that’s open all day, every day, even on holidays, they’re always there for you. They may not have candy, but doggone it, they’ll help you, day or night.


8. You’ll have some fun with it.

Yes, that’s right. We said fun. Adults—or those of us, ahem, pretending to be adults—are absolutely allowed to have fun, too. VoIP lets you secretly geek out with a number of smile-inducing features including but not limited to text-to-greeting (choose your greeting voice! use sound effects!), hold music (and GOOD hold music to boot!), and vanity numbers (1-800-OMG-WHAT!).


9. It’s affordable.


All this awesomesauce has to cost an arm and a leg, right? Wrong! Because it’s powered by the internet, VoIP costs just a fraction of what traditional business phone systems do, making it perfect for companies just starting out. We’d drop the mic right now (we LOVE dropping the mic!) but we have one more important thing to say:


10. You don’t need to understand how it works to use it.


You may be intimidated by the term VoIP. After all, it’s pretty weird-sounding and “voice over internet protocol” isn’t exactly dinner party fodder. But, like the internet itself—and the smartphone you may be reading this on right now—you don’t need to understand how it works to use it. You don’t know need to know anything other than it works. It really really works. And it’s awesome. Now we’ll drop the mic. (And now we’ll pick it back up because they’re expensive to replace.)


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