What is a BAA (Business Associate Agreement) and Why Do I Need One?

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally protect the sensitive information handled by medical professionals with our HIPAA compliant coverage in our standard features. If you’re unfamiliar with that acronym or new... Read More

Are You Planning Your Day for Maximum Success?

Everyone wants to be successful, even if we all have different definitions of success. Some view success as amassing wealth and power, others view it as seeing a dream come true or becoming their own boss. Regardless of how you define success, you’re unlikely to find it by simply waiting... Read More

7 Key Traits New CEOs Need

A CEO has a lot of power of his or her company, but with that power comes an immense amount of responsibility. Not everyone is cut out for this sort of responsibility, and new CEOs can sometimes be overwhelmed by everything that’s required for their jobs. That’s why some CEOs... Read More

6 Crucial Reasons Why All Businesses Need Call Screening

When you think of call screening, you likely imagine a feature that’s used be people at home trying to avoid calls from telemarketers or other folks they want to avoid. With the advent of caller ID, call screening is a feature that many people don’t even use. What many don’t... Read More

Reasons Why Mobile Apps Represent The Most Popular e-Commerce Channel

A new report by marketing and research firm Criteo reveals that mobile apps grabbed the lion’s share of e-commerce transactions in 4Q’17 for retailers that have shopping apps. This is a big deal, as more and more retailers are seeing the advantage of having a dedicated mobile app to make... Read More

How to Use the Do Not Disturb Phone Feature to Your Benefit

There are times when you just can’t be disturbed at work. Maybe you’re in a meeting, maybe you’re working on a sensitive project… whatever it is that you’re doing, you don’t need to be interrupted. You can tell your assistant not to let anyone bother you or post a notice... Read More

Some of The Best Cities for Small Business Startups

Launching a startup takes a lot of planning. By the time your business opens its doors, you’ve likely written and rewritten your business plan several times, made plans for a wide range of contingencies and done everything in your power to make the launch go off without a hitch. Is... Read More

What Is Generational Marketing?

Regardless of the size of your business, proper marketing is essential if you want to be successful. Different generations have different wants and needs, however, so a one-size-fits-all approach to marketing usually isn’t the best way to reach your largest possible audience. If you want to make the biggest impact,... Read More

Do You Have Any of These Bad Business Habits?

Business owners often develop a number of habits as a result of how they run their businesses. Some of these habits are good, helping them to drive the company forward and ensure that everything keeps running smoothly. Other habits aren’t so good, however, and can actually start to hinder the... Read More

4 Reasons to Consider Influencer Marketing for Your Small Business

Have you heard of influencer marketing? If you run a small business, it might not be a concept that you’re familiar with. This doesn’t mean that you shouldn’t look into it, however. Influencer marketing might be just the thing that your small business needs to take its sales to the... Read More

How Will You Be Bettering Your Customers’ Experience This Year?

Making sure that your customers have a good experience with your business is one of the most important parts of being in business. If you’ve never thought about how you could improve your customers’ experience, it’s about time that you sat down and gave it some consideration. After all, without... Read More

VoIP Security Is Even More Vital in 2018

We’ve talked before about VoIP security and how important it is to use a secure VoIP network for your calls and other connections. As we move further into the future, though, VoIP security is going to become and even more vital issue. If your VoIP network isn’t secure against hackers... Read More

The Connection Between How You Use the Phone and the Success of Your Business

You’ve probably never considered how the way that you use your phone could influence the success of your business. After all, the two things seem so disconnected that there’s no reason to think that one might affect the other. As it turns out, though, there is actually a direct connection... Read More

6 Ways to Uplevel Your Social Media Marketing This Year

Social media marketing is an important tool in modern business. While it was once seen as an interesting way to differentiate your company from the competition, it’s now all but essential if you want to really reach potential customers. Unfortunately, many businesses don’t take social media marketing as seriously as... Read More

“Another reason I never call people”

This was the caption to a panel of the popular tech webcomic found at XKCD.com. Also, these are words that terrify everyone in the telecom business. It’s no secret that millennials are far more comfortable texting rather than calling. Even Gen X and Y often avoid calls in favor of... Read More

Here’s What’s New and Working in Business Networking

Networking is an important part of the business world. If you want to get things done and keep everything under budget, it’s essential that you have access to the people, tools and materials that you need to get the job done. If you don’t focus on business networking, you’re going... Read More

How Do You Answer the Phone at Work?

A lot of effort goes in to creating the professional image of a business. Some businesses prefer to be seen as casual and fun, while others are the epitome of businesslike and professional. These differences in approach are reflected in the company’s marketing efforts, logo designs and even the look... Read More