How to Set up a Virtual Phone System for Your Small Business

Share on twitter
Share on facebook
Share on linkedin
Remote worker on a mobile phone.

On-premise systems have dominated business communications for the longest time. In business, there are few unavoidable grudge buys. One of them is a telephone system. As a result, for smaller organizations, sophisticated call routing, and call control features have been out of scope. Not only were telephony systems complicated and expensive, but they were also constrained to the company premises. As soon as users ventured out of their workplace, they are disconnected from the system, and they have to use their cellular minutes to communicate. Thankfully, advances in technology and more acceptable pricing of virtual phone systems have introduced a new, cheaper

Read More »
2021 Small Business Resolutions

The end of the year is traditionally the perfect time to make plans for the coming year. The most popular New Year’s resolutions are health and fitness related, such as working out more, quitting smoking, eating healthier meals, taking up meditation, etc. Then there are some who have a different approach to New Year’s resolutions, making them not only about improving themselves, but their families (“being a better father”), their communities (“volunteering once a month”), or their work (“being a better manager”). Deciding to improve your performance at work can actually help you with all your other resolutions because any

Read More »
Man sending a text

Choosing a phone number is a surprisingly important decision for any business. Your phone number is a crucial part of your brand identity and it will impact how you interact with clients. Fortunately, you have options available depending on your business goals. Local Phone Numbers There are several excellent reasons to consider choosing a local phone number. The first is that it is usually the lowest cost option. If you sign up for a modern virtual business phone service, it will probably include a local phone number in your monthly cost. Another reason to consider a local phone number is that

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
Juneteenth Independence Day

  Juneteenth, also known as Freedom Day or Jubilee Day, is a celebration of the end of slavery in the United States. On June 19, 1865, two and a half years after Abraham Lincoln issued the Emancipation Proclamation, Union soldiers arrived in Galveston, Texas, with the news that the war had ended and that those enslaved were now free.   The celebration of Juneteenth amid the events of 2020 reminds us that freedom for Black Americans was delayed and resisted. Although decades of progress followed, the fight for equality is far from over, and we are all called to join

Read More »
Lady Justice statue in law firm attorney office

For a law firm, clear and professional communication is paramount for success.  An office phone system that meets your needs must also be easy to use and affordable. All types of offices across the country are choosing to upgrade their old phone systems to a cloud-based VoIP (Voice Over Internet Protocol) system.  Its an investment your law office should consider if you want to stay competitive in the decade to come.   Office Phone System 2.0   If you are still using a landline, its likely time to upgrade your system.  While landlines might seem more straightforward, cheaper, or at

Read More »
businessman talking on cell phone

The voice over internet protocol (VoIP) market is expected to reach $55 billion by 2025. More companies are making the switch to VoIP, allowing them to make calls using broadband internet instead of a conventional phone system.   VoIP works by converting sounds into digital communications. Then, the digital file is transferred through internet broadband. By using VoIP, companies can use the internet to make phone calls!   Why make the switch? Keep reading to find out. Here are the 10 benefits of switching to a virtual phone system!   1. Easy Installation And Integration   Many businesses hesitate to make major

Read More »
Small business phone system.

  Plenty of small business owners are looking for ways to save money. If you get creative, you can find a variety of ways to keep costs low while you’re still in your growing phase.   Phone systems are a great way for small business owners to save money. The small business phone system you use could be expensive, and finding a new way to communicate with customers and conduct business could be the best way to cut down on costs.   Many business owners are choosing to use a virtual phone system to conduct business. VoIP has taken the business world

Read More »
Woman makes a phone call

  We’ve all called into a business seeking help or guidance, being greeted with the same generic script and tone of voice at the other end of the line. “Can you hold for just a moment while I look into this please?”   It’s never just a moment, though. Often that one moment turns into a few minutes and then a few more after that.   Then you’re a little upset and ready to hang up the phone.   Did you know that businesses have lost $1.6 trillion in revenue after bad customer service?   Customers are the lifeline of a business, so

Read More »
Small business phone system.

Upgrading your business’s phone system may seem like an unnecessary expense. After all, the current system still works, you might argue. While it’s true, you might be able to make a few calls here and there, are you at par with your competition? Technology continually evolves, and moving with technology could give you that edge over your competition. To keep up with consumer and employee demands, getting a new small business phone system might be a wise move. In this article, we’ll look at a few telltale signs that your small business phone system needs an upgrade. Types of Small Business Phone

Read More »
Advice for Remote Work

Is Your Business Prepared for a Remote Workforce? Today’s workforce looks vastly different from that of just a decade ago. More companies are not only allowing employees to work from home, but they are encouraging it. In a recent report by FlexJobs and Global Workplace Analytics, remote work was found to have increased by 44 percent over the last five years and 91 percent in the past decade. Today, 4.7 million people, 3.4 percent of the U.S. population, now work from home. A FlexJob survey discovered that 74 percent of respondents believe flexible working has “become the new normal.”  

Read More »
Business man on a mobile phone.

  In today’s corporate world, small businesses are constantly looking for new avenues to gain a competitive edge. One of the best ways to go about doing that is by streamlining production wherever and whenever it’s possible. Communication is vitally important to keep all levels of your business on the same page. However, getting stuck in the old phone systems can waste valuable time in your company’s hours of operation. Implementing a cloud-based phone system, however, will give your small business several benefits it needs to advance. Here are some of the top perks to making the switch from your

Read More »
Business woman on a mobile phone.

As your business grows, the need for a virtual phone system increases. Phone systems are a huge leap above your cell phone communication, email, and messaging apps. As a business owner, you probably have dozens of business calls every day. Now consider the different departments of your business, you could be looking at hundreds of calls each day. From customer service calls, telemarketing to coordinating with team members, you’ll need office telephone systems to handle all this. When it comes to choosing a telephone system, you have many options. However, before rushing to get a telephone system, there are a

Read More »
Mobile phone concept

  Small businesses take a lot of calls each day. How many? They get approximately 400 million per day. Historically, growing small businesses turned to PBX or private branch exchange systems. In recent years, however, small businesses chose wireless business phone systems. So, what is a wireless phone system and how does it compare with traditional PBX systems? Traditional PBX A PBX system basically works like a switchboard. It allows internal users to call one another on local extensions. It also routes external calls through a set number of external lines or numbers. Some businesses inherit old PBX systems that prove entirely analog

Read More »
Cloud phone system.

There is no communication quite like a phone call. So much can be communicated through tone of voice that is missed in text and emails. If you’ve put off getting a phone system for your business because of the expense and installation hassles, you’re in luck. A new breed of phone service is available for businesses like yours and it’s affordable and easy. Really! What Is a Cloud-Based Phone System? A cloud-based system is a phone system that uses your internet connection instead of traditional phone wires or cellular services. How Is a Cloud Phone System Different From Traditional Phone

Read More »
Remote worker on a mobile phone.

On-premise systems have dominated business communications for the longest time. In business, there are few unavoidable grudge buys. One of them is a telephone system. As a result, for smaller organizations, sophisticated call routing, and call control features have been out of scope. Not only were telephony systems complicated and expensive, but they were also constrained to the company premises. As soon as users ventured out of their workplace, they are disconnected from the system, and they have to use their cellular minutes to communicate. Thankfully, advances in technology and more acceptable pricing of virtual phone systems have introduced a new, cheaper

Read More »
2021 Small Business Resolutions

The end of the year is traditionally the perfect time to make plans for the coming year. The most popular New Year’s resolutions are health and fitness related, such as working out more, quitting smoking, eating healthier meals, taking up meditation, etc. Then there are some who have a different approach to New Year’s resolutions, making them not only about improving themselves, but their families (“being a better father”), their communities (“volunteering once a month”), or their work (“being a better manager”). Deciding to improve your performance at work can actually help you with all your other resolutions because any

Read More »
Man sending a text

Choosing a phone number is a surprisingly important decision for any business. Your phone number is a crucial part of your brand identity and it will impact how you interact with clients. Fortunately, you have options available depending on your business goals. Local Phone Numbers There are several excellent reasons to consider choosing a local phone number. The first is that it is usually the lowest cost option. If you sign up for a modern virtual business phone service, it will probably include a local phone number in your monthly cost. Another reason to consider a local phone number is that

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
Juneteenth Independence Day

  Juneteenth, also known as Freedom Day or Jubilee Day, is a celebration of the end of slavery in the United States. On June 19, 1865, two and a half years after Abraham Lincoln issued the Emancipation Proclamation, Union soldiers arrived in Galveston, Texas, with the news that the war had ended and that those enslaved were now free.   The celebration of Juneteenth amid the events of 2020 reminds us that freedom for Black Americans was delayed and resisted. Although decades of progress followed, the fight for equality is far from over, and we are all called to join

Read More »
Lady Justice statue in law firm attorney office

For a law firm, clear and professional communication is paramount for success.  An office phone system that meets your needs must also be easy to use and affordable. All types of offices across the country are choosing to upgrade their old phone systems to a cloud-based VoIP (Voice Over Internet Protocol) system.  Its an investment your law office should consider if you want to stay competitive in the decade to come.   Office Phone System 2.0   If you are still using a landline, its likely time to upgrade your system.  While landlines might seem more straightforward, cheaper, or at

Read More »
businessman talking on cell phone

The voice over internet protocol (VoIP) market is expected to reach $55 billion by 2025. More companies are making the switch to VoIP, allowing them to make calls using broadband internet instead of a conventional phone system.   VoIP works by converting sounds into digital communications. Then, the digital file is transferred through internet broadband. By using VoIP, companies can use the internet to make phone calls!   Why make the switch? Keep reading to find out. Here are the 10 benefits of switching to a virtual phone system!   1. Easy Installation And Integration   Many businesses hesitate to make major

Read More »
Small business phone system.

  Plenty of small business owners are looking for ways to save money. If you get creative, you can find a variety of ways to keep costs low while you’re still in your growing phase.   Phone systems are a great way for small business owners to save money. The small business phone system you use could be expensive, and finding a new way to communicate with customers and conduct business could be the best way to cut down on costs.   Many business owners are choosing to use a virtual phone system to conduct business. VoIP has taken the business world

Read More »
Woman makes a phone call

  We’ve all called into a business seeking help or guidance, being greeted with the same generic script and tone of voice at the other end of the line. “Can you hold for just a moment while I look into this please?”   It’s never just a moment, though. Often that one moment turns into a few minutes and then a few more after that.   Then you’re a little upset and ready to hang up the phone.   Did you know that businesses have lost $1.6 trillion in revenue after bad customer service?   Customers are the lifeline of a business, so

Read More »
Small business phone system.

Upgrading your business’s phone system may seem like an unnecessary expense. After all, the current system still works, you might argue. While it’s true, you might be able to make a few calls here and there, are you at par with your competition? Technology continually evolves, and moving with technology could give you that edge over your competition. To keep up with consumer and employee demands, getting a new small business phone system might be a wise move. In this article, we’ll look at a few telltale signs that your small business phone system needs an upgrade. Types of Small Business Phone

Read More »
Advice for Remote Work

Is Your Business Prepared for a Remote Workforce? Today’s workforce looks vastly different from that of just a decade ago. More companies are not only allowing employees to work from home, but they are encouraging it. In a recent report by FlexJobs and Global Workplace Analytics, remote work was found to have increased by 44 percent over the last five years and 91 percent in the past decade. Today, 4.7 million people, 3.4 percent of the U.S. population, now work from home. A FlexJob survey discovered that 74 percent of respondents believe flexible working has “become the new normal.”  

Read More »
Business man on a mobile phone.

  In today’s corporate world, small businesses are constantly looking for new avenues to gain a competitive edge. One of the best ways to go about doing that is by streamlining production wherever and whenever it’s possible. Communication is vitally important to keep all levels of your business on the same page. However, getting stuck in the old phone systems can waste valuable time in your company’s hours of operation. Implementing a cloud-based phone system, however, will give your small business several benefits it needs to advance. Here are some of the top perks to making the switch from your

Read More »
Business woman on a mobile phone.

As your business grows, the need for a virtual phone system increases. Phone systems are a huge leap above your cell phone communication, email, and messaging apps. As a business owner, you probably have dozens of business calls every day. Now consider the different departments of your business, you could be looking at hundreds of calls each day. From customer service calls, telemarketing to coordinating with team members, you’ll need office telephone systems to handle all this. When it comes to choosing a telephone system, you have many options. However, before rushing to get a telephone system, there are a

Read More »
Mobile phone concept

  Small businesses take a lot of calls each day. How many? They get approximately 400 million per day. Historically, growing small businesses turned to PBX or private branch exchange systems. In recent years, however, small businesses chose wireless business phone systems. So, what is a wireless phone system and how does it compare with traditional PBX systems? Traditional PBX A PBX system basically works like a switchboard. It allows internal users to call one another on local extensions. It also routes external calls through a set number of external lines or numbers. Some businesses inherit old PBX systems that prove entirely analog

Read More »
Cloud phone system.

There is no communication quite like a phone call. So much can be communicated through tone of voice that is missed in text and emails. If you’ve put off getting a phone system for your business because of the expense and installation hassles, you’re in luck. A new breed of phone service is available for businesses like yours and it’s affordable and easy. Really! What Is a Cloud-Based Phone System? A cloud-based system is a phone system that uses your internet connection instead of traditional phone wires or cellular services. How Is a Cloud Phone System Different From Traditional Phone

Read More »
Compare Phones