6 Benefits of a Multi-Line Business Phone System

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multi line phone system

  Things to Consider When Choosing a Multi-Line Business Phone System   Installing a reliable multi-line business phone system means customers can reach your company directly, which is key to establishing a good relationship with them. These phones make office communication easier and lead to an increase in productivity.  In fact, a recent survey revealed that 95% of respondents believe customer service is essential to their choice of brand and their ongoing loyalty. Being able to respond quickly to incoming calls is an essential part of customer service.  Curious if a multi-line business phone could help you do just that?

Read More »
Work from anywhere with Phone.com.

Why are Virtual Phones the Best Business Phone Plans for Startups?   One survey found that 60% of companies stated a phone system was their top investment priority. Three-quarters of customers still believe phone calls will help them get a quicker response, and the majority prefer to talk to a person instead of using a web form. Companies must prioritize communications and find the best business phone plan they can get. Most small businesses quickly realize that traditional phone systems are expensive and don’t offer the features a startup or a modern small business needs. According to a report in

Read More »
Small business phone system.

Why Is a Small Business Phone System Provider Important?   Searching for the best small business phone system provider is no easy task. You need quality infrastructure to allow for dependable call reception and routing. A lack of it will cost you sales leads and customer service excellence.   HubSpot recently reported that “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human builds trust between a customer and customer service agent.”   Nowadays, you have numerous telephone system choices. While

Read More »
Happy man on the phone

With the increase in remote working, it’s no surprise that a third of businesses use VoIP, or Voice over Internet Protocol phone services. This type of communications platform offers flexibility and lower costs that provide benefits for both employees and customers. Read on to learn more about what an IP phone for business service can do for your company.   An IP Phone for Business Is Better for the Company   Easy to Use  The last thing you want to do when switching to a new communications provider is to add complications. IP phones for business are simple and easy to integrate

Read More »
HIPAA compliant phone system

Guest Post: This is a guest post contributed by Atlantic.Net, Inc.  Atlantic.Net provides an array of hosting services, including cloud, dedicated, colocation, private virtualization, and managed hosting. Their state-of-the-art infrastructure is SOC2, SOC3, HIPAA, and HITECH compliant and housed in secure, climate-controlled facilities with constant monitoring and multiple direct connections to the Internet backbone to ensure the availability and safety of customer data.   HIPAA Compliant Video Calls   Video conferencing has become ubiquitous in the post-COVID-19 era and is an important enabler for telehealth services. However, to use video calls for healthcare, you must ensure your video conferencing service

Read More »
phone systems for employment professionals

Business Mobile Phones Are Gaining Popularity In 2020, mobile phone usage increased dramatically, and the growth trend will likely continue for years to come. A study by Strategy Analytics stated that half of the world’s population owned a smartphone in June 2021. With business mobile phones included, nearly four billion people are using this kind of device on a daily basis. Today, many of us are still working from home or in a hybrid environment. Organizations need to provide employees with easy ways to collaborate no matter where they work, making business mobile phones almost a necessity for companies of

Read More »
businessman talking on cell phone

  According to Global Market Insights, the voice over internet protocol (VoIP) market is expected to reach $55 billion by 2025. Driven by the cost-effective and flexible nature of VoIP, more companies are making the switch, opting to make calls using broadband internet rather than conventional phone systems. Curious how VoIP works? We’ll save you the whitepaper, and sum it up like this: VoIP takes your analog voice signals, converts them into digital signals, and then transmits them as data packages through your broadband internet connection. Essentially, it’s all of the practicalities of a phone with all of the ease

Read More »
Business phone service

What Can a VoIP Business Phone Service Do for Your Business? It’s a sad fact, but it’s true: only 7% of workers feel they have done anything productive at the end of their workday. There are several reasons for this: the lack of a meaningful job, apathy toward the career one has been in for a long time, or simply imposter syndrome. While these factors are out of your hands, there is something you as an employer can do: enable tools to improve communications and increase their productivity. One of the most effective ways to do this is by updating

Read More »
VoIP Phone Systems for Samll Business

What Is VoIP in Phone Systems for Small Businesses? There are now many more channels on which companies’ employees, clients, suppliers and other stakeholders can communicate. Emerging technologies such as chat, text and social media make it possible to connect everyone with the internet in a convenient way. Despite this, there is no doubt phone calls are as vital as ever, and many organizations are wondering if a VoIP phone system for small business is the best option for them. Most companies find it challenging to eliminate phone calls. Phone calls are an essential customer service tool that can easily

Read More »
Business phone service

What Is an IP Phone System? While technology has given us more innovative communication channels, most small businesses have yet to abandon the phone. Companies are rapidly replacing traditional phones with IP phones that offer greater benefits to both them and their customers.  The same holds true with regards to snail mail. Today, email, chat, and video takes its place, providing faster, more reliable communications. Whether via phone, email, chat, or video, we now can establish personal connections with customers without being face-to-face.  An IP phone may be new to you, but it’s simple to understand. PC Mag defines an

Read More »
VoIP Concept on a Mobile Phone

What is a VoIP Phone: Learning the Basics Recent technology has made it possible for many more channels of communication to be available. Despite chat, text, social media, and other communication channels, evidence shows phones are as crucial as ever. So, what is a VoIP phone, and why should you consider it?  It’s been hard for many companies to eliminate phone calls, especially for small businesses that need to maintain a close connection with customers. If you’re looking for options to modernize the way your company makes and receives calls, you’ve likely come across VoIP phones but don’t quite understand

Read More »
Do not disturb

Productivity Hack: What Is the “Do Not Disturb” Feature on Your Phone?   The pandemic impacted everyone’s productivity, but a significant number of people relied on technology to keep their key performance indicators high. As an example, special features to disable mobile and office phones’ distracting rings and notifications became useful. You’re in the right place if you’re asking the question, “What is the ‘Do Not Disturb’ feature on my phone?”  In a nutshell, the “Do Not Disturb” mode sends business calls directly to voicemail. Top providers can set up sophisticated virtual IP phone systems that forward the calls to

Read More »
VoIP Pros and Cons

Why Is VoIP Used On Office Telephone Systems? Are you looking into office telephone systems? Then probably, the term “VoIP” appeared a lot on your search. Going through the basics of this technology, as well as its pros and cons, will help you determine if it is the right phone choice for your business. What is VoIP? The Federal Communications Commission (FCC) explains, “Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line (…) VoIP services convert your voice into a digital

Read More »
Flower shop owner talking on mobile phone.

Why Finding The Best Virtual Phone System For a Small Business Is Essential   Finding the best virtual phone system for a small business may be challenging. At the same time, having a reliable infrastructure to receive and make calls is essential. Without it, customer service goes out the window, along with sales leads. According to HubSpot, a reputable CRM platform, “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human build trust between a customer and customer service agent.” There

Read More »
Remote worker on a mobile phone.

On-premise systems have dominated business communications for the longest time. In business, there are few unavoidable grudge buys. One of them is a telephone system. As a result, for smaller organizations, sophisticated call routing, and call control features have been out of scope. Not only were telephony systems complicated and expensive, but they were also constrained to the company premises. As soon as users ventured out of their workplace, they are disconnected from the system, and they have to use their cellular minutes to communicate. Thankfully, advances in technology and more acceptable pricing of virtual phone systems have introduced a new, cheaper

Read More »
2021 Small Business Resolutions

The end of the year is traditionally the perfect time to make plans for the coming year. The most popular New Year’s resolutions are health and fitness related, such as working out more, quitting smoking, eating healthier meals, taking up meditation, etc. Then there are some who have a different approach to New Year’s resolutions, making them not only about improving themselves, but their families (“being a better father”), their communities (“volunteering once a month”), or their work (“being a better manager”). Deciding to improve your performance at work can actually help you with all your other resolutions because any

Read More »
Man sending a text

Choosing a phone number is a surprisingly important decision for any business. Your phone number is a crucial part of your brand identity and it will impact how you interact with clients. Fortunately, you have options available depending on your business goals. Local Phone Numbers There are several excellent reasons to consider choosing a local phone number. The first is that it is usually the lowest cost option. If you sign up for a modern virtual business phone service, it will probably include a local phone number in your monthly cost. Another reason to consider a local phone number is that

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
multi line phone system

  Things to Consider When Choosing a Multi-Line Business Phone System   Installing a reliable multi-line business phone system means customers can reach your company directly, which is key to establishing a good relationship with them. These phones make office communication easier and lead to an increase in productivity.  In fact, a recent survey revealed that 95% of respondents believe customer service is essential to their choice of brand and their ongoing loyalty. Being able to respond quickly to incoming calls is an essential part of customer service.  Curious if a multi-line business phone could help you do just that?

Read More »
Work from anywhere with Phone.com.

Why are Virtual Phones the Best Business Phone Plans for Startups?   One survey found that 60% of companies stated a phone system was their top investment priority. Three-quarters of customers still believe phone calls will help them get a quicker response, and the majority prefer to talk to a person instead of using a web form. Companies must prioritize communications and find the best business phone plan they can get. Most small businesses quickly realize that traditional phone systems are expensive and don’t offer the features a startup or a modern small business needs. According to a report in

Read More »
Small business phone system.

Why Is a Small Business Phone System Provider Important?   Searching for the best small business phone system provider is no easy task. You need quality infrastructure to allow for dependable call reception and routing. A lack of it will cost you sales leads and customer service excellence.   HubSpot recently reported that “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human builds trust between a customer and customer service agent.”   Nowadays, you have numerous telephone system choices. While

Read More »
Happy man on the phone

With the increase in remote working, it’s no surprise that a third of businesses use VoIP, or Voice over Internet Protocol phone services. This type of communications platform offers flexibility and lower costs that provide benefits for both employees and customers. Read on to learn more about what an IP phone for business service can do for your company.   An IP Phone for Business Is Better for the Company   Easy to Use  The last thing you want to do when switching to a new communications provider is to add complications. IP phones for business are simple and easy to integrate

Read More »
HIPAA compliant phone system

Guest Post: This is a guest post contributed by Atlantic.Net, Inc.  Atlantic.Net provides an array of hosting services, including cloud, dedicated, colocation, private virtualization, and managed hosting. Their state-of-the-art infrastructure is SOC2, SOC3, HIPAA, and HITECH compliant and housed in secure, climate-controlled facilities with constant monitoring and multiple direct connections to the Internet backbone to ensure the availability and safety of customer data.   HIPAA Compliant Video Calls   Video conferencing has become ubiquitous in the post-COVID-19 era and is an important enabler for telehealth services. However, to use video calls for healthcare, you must ensure your video conferencing service

Read More »
phone systems for employment professionals

Business Mobile Phones Are Gaining Popularity In 2020, mobile phone usage increased dramatically, and the growth trend will likely continue for years to come. A study by Strategy Analytics stated that half of the world’s population owned a smartphone in June 2021. With business mobile phones included, nearly four billion people are using this kind of device on a daily basis. Today, many of us are still working from home or in a hybrid environment. Organizations need to provide employees with easy ways to collaborate no matter where they work, making business mobile phones almost a necessity for companies of

Read More »
businessman talking on cell phone

  According to Global Market Insights, the voice over internet protocol (VoIP) market is expected to reach $55 billion by 2025. Driven by the cost-effective and flexible nature of VoIP, more companies are making the switch, opting to make calls using broadband internet rather than conventional phone systems. Curious how VoIP works? We’ll save you the whitepaper, and sum it up like this: VoIP takes your analog voice signals, converts them into digital signals, and then transmits them as data packages through your broadband internet connection. Essentially, it’s all of the practicalities of a phone with all of the ease

Read More »
Business phone service

What Can a VoIP Business Phone Service Do for Your Business? It’s a sad fact, but it’s true: only 7% of workers feel they have done anything productive at the end of their workday. There are several reasons for this: the lack of a meaningful job, apathy toward the career one has been in for a long time, or simply imposter syndrome. While these factors are out of your hands, there is something you as an employer can do: enable tools to improve communications and increase their productivity. One of the most effective ways to do this is by updating

Read More »
VoIP Phone Systems for Samll Business

What Is VoIP in Phone Systems for Small Businesses? There are now many more channels on which companies’ employees, clients, suppliers and other stakeholders can communicate. Emerging technologies such as chat, text and social media make it possible to connect everyone with the internet in a convenient way. Despite this, there is no doubt phone calls are as vital as ever, and many organizations are wondering if a VoIP phone system for small business is the best option for them. Most companies find it challenging to eliminate phone calls. Phone calls are an essential customer service tool that can easily

Read More »
Business phone service

What Is an IP Phone System? While technology has given us more innovative communication channels, most small businesses have yet to abandon the phone. Companies are rapidly replacing traditional phones with IP phones that offer greater benefits to both them and their customers.  The same holds true with regards to snail mail. Today, email, chat, and video takes its place, providing faster, more reliable communications. Whether via phone, email, chat, or video, we now can establish personal connections with customers without being face-to-face.  An IP phone may be new to you, but it’s simple to understand. PC Mag defines an

Read More »
VoIP Concept on a Mobile Phone

What is a VoIP Phone: Learning the Basics Recent technology has made it possible for many more channels of communication to be available. Despite chat, text, social media, and other communication channels, evidence shows phones are as crucial as ever. So, what is a VoIP phone, and why should you consider it?  It’s been hard for many companies to eliminate phone calls, especially for small businesses that need to maintain a close connection with customers. If you’re looking for options to modernize the way your company makes and receives calls, you’ve likely come across VoIP phones but don’t quite understand

Read More »
Do not disturb

Productivity Hack: What Is the “Do Not Disturb” Feature on Your Phone?   The pandemic impacted everyone’s productivity, but a significant number of people relied on technology to keep their key performance indicators high. As an example, special features to disable mobile and office phones’ distracting rings and notifications became useful. You’re in the right place if you’re asking the question, “What is the ‘Do Not Disturb’ feature on my phone?”  In a nutshell, the “Do Not Disturb” mode sends business calls directly to voicemail. Top providers can set up sophisticated virtual IP phone systems that forward the calls to

Read More »
VoIP Pros and Cons

Why Is VoIP Used On Office Telephone Systems? Are you looking into office telephone systems? Then probably, the term “VoIP” appeared a lot on your search. Going through the basics of this technology, as well as its pros and cons, will help you determine if it is the right phone choice for your business. What is VoIP? The Federal Communications Commission (FCC) explains, “Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line (…) VoIP services convert your voice into a digital

Read More »
Flower shop owner talking on mobile phone.

Why Finding The Best Virtual Phone System For a Small Business Is Essential   Finding the best virtual phone system for a small business may be challenging. At the same time, having a reliable infrastructure to receive and make calls is essential. Without it, customer service goes out the window, along with sales leads. According to HubSpot, a reputable CRM platform, “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human build trust between a customer and customer service agent.” There

Read More »
Remote worker on a mobile phone.

On-premise systems have dominated business communications for the longest time. In business, there are few unavoidable grudge buys. One of them is a telephone system. As a result, for smaller organizations, sophisticated call routing, and call control features have been out of scope. Not only were telephony systems complicated and expensive, but they were also constrained to the company premises. As soon as users ventured out of their workplace, they are disconnected from the system, and they have to use their cellular minutes to communicate. Thankfully, advances in technology and more acceptable pricing of virtual phone systems have introduced a new, cheaper

Read More »
2021 Small Business Resolutions

The end of the year is traditionally the perfect time to make plans for the coming year. The most popular New Year’s resolutions are health and fitness related, such as working out more, quitting smoking, eating healthier meals, taking up meditation, etc. Then there are some who have a different approach to New Year’s resolutions, making them not only about improving themselves, but their families (“being a better father”), their communities (“volunteering once a month”), or their work (“being a better manager”). Deciding to improve your performance at work can actually help you with all your other resolutions because any

Read More »
Man sending a text

Choosing a phone number is a surprisingly important decision for any business. Your phone number is a crucial part of your brand identity and it will impact how you interact with clients. Fortunately, you have options available depending on your business goals. Local Phone Numbers There are several excellent reasons to consider choosing a local phone number. The first is that it is usually the lowest cost option. If you sign up for a modern virtual business phone service, it will probably include a local phone number in your monthly cost. Another reason to consider a local phone number is that

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
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