What is a Softphone and Why Do I Need One?

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  What is a Softphone? Depending on the size and the industry of your business, you might be swimming in a sea of desk phones. As life becomes more mobile and digital, especially after the pandemic, the desk phone’s days are numbered.  Companies, especially small- to mid-sized businesses, are ditching clunky telephones in favor of mobile communications. Here’s where the answer to “what is a softphone?” comes to save the day.  Softphones are basically software-based phones. They connect calls via a computer or mobile phone, relying on Voice over Internet Protocol (VoIP) technology. By using VoIP, you can place voice

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Live receptionist service

  What is a Softphone? Depending on the size and the industry of your business, you might be swimming in a sea of desk phones. As life becomes more mobile and digital, especially after the pandemic, the desk phone’s days are numbered.  Companies, especially small- to mid-sized businesses, are ditching clunky telephones in favor of mobile communications. Here’s where the answer to “what is a softphone?” comes to save the day.  Softphones are basically software-based phones. They connect calls via a computer or mobile phone, relying on Voice over Internet Protocol (VoIP) technology. By using VoIP, you can place voice

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