Phone.com Upgrades Video Meetings Service

On May 28, 2020
3:00 pm
Filed under In the News, Media, Press Room

As millions of workers across the globe have adopted alternative ways of working to help fight the spread of COVID-19, Phone.com has harnessed its industry-leading experience and created the innovative technology needed to support remote work. With high-quality video, messaging, screen and file sharing, Phone.com’s updated video meetings service delivers crystal clear communications and seamless collaboration from anywhere at any time on any device. Read the full story at Cloud Communications Alliance >>

COVID-19 has prompted the world to hunker down and work from home. For the average person with a desk job, this doesn’t pose regulatory problems, but for healthcare providers, the use of personal devices and lack of oversight from an organization’s IT department is leaving them and their companies susceptible to violations of the Health Insurance Portability and Accountability Act (HIPAA). Enforcers of HIPAA, the Office of Civil Rights (OCR) and the Department of Health and Human Services (HHS), announced on March 17 that they would be using “enforcement discretion” regarding HIPAA violations, potentially waiving some penalties for healthcare providers who serve

The most prominent vector affecting the contemporary data landscape is its increasing decentralization. Developments in cloud computing and mobile technologies have largely supported the trend in which modern workforces are becoming more distributed—yet better connected—than they previously were. The mobile technology space has proved particularly utilitarian in this regard, with a number of innovations predicated on empowering professionals in work environments external to the enterprise. A recent partnership between Web.com Group and Phone.com is furthering this movement by providing a solution to enable employees to leverage the same mobile device with two phone numbers—one for work and one for business. By relying

Newark-based telecom company Phone.com has joined with Web.com to provide a just-in-time communications solution for small business owners juggling personal calls and business calls during the challenging shelter-at-home circumstances. Phone by Web.com is a dedicated business line, including a mobile app, that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and personal calls from one device, reducing telecommunications costs (no need to carry two smartphones in your pocket) and helping small- and medium-sized businesses better organize their business. For desktop users, the expanded web app (web.phone.com) allows a user to process

Web.com Group, a leading web technology company serving millions of customers around the world, and Phone.com today announced a partnership program featuring a new business communications service purpose-built for mobile professionals. The service provides businesses with the ability to secure the two most critical elements of their brand identity in minutes: a website address and phone number. It is currently available for Web.com and Network Solutions customers. Phone by Web.com, is a dedicated business line including a mobile app that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and

With millions of companies across the world still coming to terms with a massive, sudden transition to work-at-home environments, technologies to enable teleworking have been front and center. Many tech companies have reported significant increases in their cloud communications and collaboration solutions, which give workers access to the same communications tools they have at the office. One of the challenges of remote and mobile workers is the BYOD trend – workers are using their personal mobile devices for business activities. For employees, that can be a disruption, especially when business calls come in during off hours. It can also be

By Joel Maloff As small businesses adapt to a remote workforce during the COVID-19 pandemic, many risk falling prey to compliance violations without knowing it, particularly in highly regulated sectors, such as healthcare and finance. Small businesses in both sectors are learning to embrace digital transformation as a resourceful and immediate way to handle the remote telework needs presented by the pandemic. That’s only the first step. They must also educate themselves on regulations and prevent violations from happening while their staff is remote working. With a remote and largely unsupervised workforce that isn’t always mindful of compliance, the

Phone.com Recognized for Industry Innovation Phone.com announced today that TMC, a global, integrated media company, has named Phone.com as a recipient of a 2020 INTERNET TELEPHONY Product of the Year Award. Phone.com is the modern, work-from-anywhere communications solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com is used by over 30,000 companies. Phone.com is a comprehensive cloud-based business phone system that offers enterprise-grade, unified communications and collaboration (UCaaS) services without requiring any contract or large up-front investment. Phone.com’s award-winning platform includes HD voice, video conferencing, text messaging, collaboration, fax, audio conferencing, and many other features

Communications platform as a service (CPaaS) is the hottest new trend in the channel, and we’re sure to hear more about it in 2020. But what exactly is it, who is it right for and how do partners take advantage so they can be on the leading edge of this tech? There are a lot of questions that will be addressed at next month’s Channel Partners Conference & Expo. Panelists include Eric Hernaez, president of Sky switch; Ari Rabban, our very own CEO and co-founder, and Steve Smith, CEO of Fonative. In a Q&A, Rabban and Smith give a sneak peek

By Ari Rabban Forbes Councils Member Even if you’re a successful serial entrepreneur, no amount of experience completely removes the challenges of running a business. Whether you’re embarking on your first venture or you’re a seasoned leader, you’ll likely deal with these four obstacles. Here’s how to navigate them. Read the full article on Forbes >>

Entrepreneurs are highly motivated. They crave new technology and aren’t afraid to dive headfirst into new projects. I’ve found most entrepreneurs share several common traits: energy, confidence, persuasion, leadership, personal accountability, interpersonal skills and goal orientation. They follow their instincts and embrace risks. Most successful, self-made businesspeople also have magnetic personalities that subliminally attract people to them. But what most distinguishes true entrepreneurs is the drive to forge ahead and continuously innovate. However, some entrepreneurs lack the skills necessary for long-term success, such as patience, organization, executive function, the ability to prioritize and the discipline to stick to their roadmap.

Phone.com is featured on the Tehrani.com Comm & Tech blog on the importance of cybersecurity and compliance. In our pre-conference at ITEXPO, Phone.com will hold a workshop on getting your business communication system in order. Click here to read Rich’s blog and register for the workshop at ITEXPO on February 11, 2020.

In a recent article on TechRadar, Phone.com was named one of the best business phone services for SMEs (small to midsize enterprises) for 2020. The article focused on Phone.com’s HIPAA compliance, premium features, and overall dependability and affordability. A big takeaway from the piece was that what Phone.com does really well is “make full-featured cloud-based business phone services really accessible to the smallest of businesses…whether you’re a one-person LLC or sole trading you can still access features normally available only to enterprises.” Here’s the article with Phone.com’s full review.

Phone.com was recently named as one of the best Auto Attendant Phone Systems of 2019 by leading digital resource for small businesses, FitSmallBusiness.com. The criteria was based upon telecom companies who provide Auto Attendant services as part of their feature package. Auto Attendant is a feature in which a short greeting welcomes incoming callers and routes them based on pre-specified call handling rules. FitSmallBusiness noted that Phone.com is the best Vanity Phone Number Provider with Auto

By Gerald Baldino Phone.com chief technology officer and executive vice president Alon Cohen has been named a Legend of Technology by the New Jersey Tech Council (NJTC). Cohen is among a select group of New Jersey’s foremost technology leaders who will be honored for their extraordinary accomplishments at the NJTC 23rd Annual Awards Celebration, to be held November 21, 2019, at the Marriott Bridgewater. For New Jersey technology businesses, the NJTC is a resource for business development, education, networking and recognition, advocacy, and offers myriad programs through which member companies can access capital and other resources to help them grow. At this year’s

Phone.com, a provider of cloud-based unified communications and collaboration services for small business, has integrated SAM.AI, a network-powered CRM platform that leverages artificial intelligence (AI), into its platform. Using Phone.com APIs, SAM integrations blend real-time call data with live CRM records, providing detailed sales activity metrics and reporting. The company’s voice-activated conversational AI lets executives get detailed sales activity metrics and reporting by simply asking a question about their team’s call performance. SAM is built with natural language processing and understanding and machine learning to process, analyze, extract, and present data in a format that mirrors real conversations. “For support

Conversational AI augments quality management with fully integrated, voice-enabled access to call and interaction reports, customer information and service performance NEWARK, NJ / ACCESSWIRE / November 14, 2019 / Phone.com, the foremost innovator in agile, cloud-based unified communications and collaboration services for small business, today announced that its platform now integrates with SAM.AI (SAM), a network-powered CRM platform that leverages artificial intelligence (AI). Using Phone.com APIs, SAM integrations blend real-time call data with live CRM records, providing detailed sales activity metrics and reporting. The company’s voice-activated conversational AI lets executives get detailed sales activity metrics and reporting by simply asking a question about their

Last Thursday, November 7, 2019, Phone.com was honored to host Gov. Phil Murphy of New Jersey at our office in the beautiful and historic Hahne & Co. building in downtown Newark, NJ. The governor explored our innovative workspace and took the time to meet our NJ team who, frankly, could not wait to express their excitement about the whirlwind of innovation and growth surrounding both Phone.com and Newark. Headquartered in the largest city of the state that invented the telephone, we are quite proud of our position as a telecom industry leader. The governor’s visit was part of

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