How a Live Receptionist Can Help a Distributed Workforce

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Live reception services for business.

Having a distributed workforce was a reality for some companies prior to the Covid-19, but the pandemic and the accompanying work from home orders have made this a reality for almost every company out there. This sudden, massive shift towards remote work was an effective measure at the beginning of the pandemic, but for most organizations, it was always supposed to be a temporary one.  Now, as companies are coming to terms with the idea that they will be dealing with a distributed workforce for the foreseeable future, they are realizing that they need to implement the tools necessary to

Read More »
Virtual office Burbank

  As you already know, investing in a professional business phone line gives your company’s image a credibility boost among your clients, prospects, partners, and competitors. A professional business phone line cements your status as a legitimate and reliable business, which, in turn, sets you up for attracting more customers, high-quality employees, and sustainable growth. But the benefits of having a professional business phone line can be maximized by further investing in a more professional image through a virtual address (also known as a virtual office) for your company. Contrary to what the name implies, a virtual address is an

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
Video meeting

  For so many companies, the transition to remote work following the COVID-19 outbreak was unplanned and urgent. You should be proud if you’ve managed to stay operational and engaged. Now that we’ve got some practice under our belts, it’s a good time to think about how to improve on what you are already doing. We chatted with some of our clients who have been remote working for years, and this is some of the best advice that they shared. Remote Work Ground Rules   Remote teams lose many of the visual clues that foster communication when everyone’s in the

Read More »

  Recently, our team presented a webinar that addressed the shift to remote work and some Phone.com features that make it possible to get work done from anywhere. In case you missed it, the video and a condensed transcription are below. Enjoy!   Brent Barbara—Phone.com Senior VP of Business Development Introduction   Thanks, everyone, for joining us today.   Work has dramatically changed in the last couple of months, and we want to take this afternoon to talk a little bit about how we have adjusted to this new normal.   The way people work has changed, although COVID has

Read More »
Live reception services.

  Working from home has gained a lot of acceptance in the last decade, and that acceptance has recently accelerated due to the coronavirus outbreak.   What started as a very rare option that was available to only a select few workers is now something that is mandatory for most knowledge-workers as cities go on lockdown and organizations implement social distancing protocols.   While working from home offers a variety of benefits, it can be challenging at first as people figure out how to juggle home distractions with getting work done. Something that is even more challenging now as entire

Read More »
Video meeting service

Introducing our new video conferencing and screen sharing solution. Now you can collaborate from anywhere using your personal computer.   Phone.com’s new first-class audio, video, and web conferencing solution empowers communication with clear and effective high-quality audio and video capabilities, from anywhere.   HD video conferencing with Phone.com is the next best thing to being in person. You can:   Conduct video meetings Meet for as long as you want Share your computer screen and documents Use your phone or computer audio Invite participants with a personal meeting room link Start or join a meeting with no downloads and nothing

Read More »
Live receptionist service

Live receptionist services have been around for decades, however the popularity of them has increased in recent years as more companies shift towards a remote-first business model.   Basically, a live receptionist is a remote, third-party worker that carries out the same duties than an in-house receptionist would. The service is often times very cost-effective and offers several benefits to new businesses as well as established ones.   The Benefits of Live Receptionists for Remote Teams Live receptionists can be particularly beneficial for remote teams, as they can be a point of contact between the company and its customers or

Read More »

By: Alon Cohen and friends at Phone.com   Over the last few days, several people have come to me with ideas on using a mobile app or backend cellular data to help the world fight the coronavirus and maybe even future viruses. My sister had the least invasive idea, while my dad from Israel is sure that Israel is already using cellular technology to help fight COVID-19. After our conversations, an idea emerged, and I’d like to share it.    The main problem with the coronavirus (Covid-19), as we are told, is not that it kills everyone infected (it is

Read More »

“As the nation responds to our current health crisis, we are going to rely on telework, telehealth and tele-education like never before.”   FCC Commissioner, Jessica Rosenworcel   The FCC issued a pledge on Friday (3/13/2020) for internet and telecommunications companies to “keep Americans connected” during the disruptions caused by the coronavirus pandemic.    The pledge means that for the next 60 days, participating internet service or telephone providers agree to:   Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;  

Read More »
Live reception services for business.

Having a distributed workforce was a reality for some companies prior to the Covid-19, but the pandemic and the accompanying work from home orders have made this a reality for almost every company out there. This sudden, massive shift towards remote work was an effective measure at the beginning of the pandemic, but for most organizations, it was always supposed to be a temporary one.  Now, as companies are coming to terms with the idea that they will be dealing with a distributed workforce for the foreseeable future, they are realizing that they need to implement the tools necessary to

Read More »
Virtual office Burbank

  As you already know, investing in a professional business phone line gives your company’s image a credibility boost among your clients, prospects, partners, and competitors. A professional business phone line cements your status as a legitimate and reliable business, which, in turn, sets you up for attracting more customers, high-quality employees, and sustainable growth. But the benefits of having a professional business phone line can be maximized by further investing in a more professional image through a virtual address (also known as a virtual office) for your company. Contrary to what the name implies, a virtual address is an

Read More »
Doctor with a mobile phone

The Health Insurance Portability and Accountability Act (HIPAA) was created in 1996 to modernize the flow of healthcare information. It stipulates how all personal data maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft. It also addresses limitations on healthcare insurance coverage. All healthcare and healthcare insurance industries are required to comply with HIPAA guidelines and can expect to be audited by the Office for Civil Rights (OCR), an organization within the U.S. Department of Health & Human Services (HHS). HIPAA compliance should be taken very seriously, as violations can carry civil or even

Read More »
Video meeting

  For so many companies, the transition to remote work following the COVID-19 outbreak was unplanned and urgent. You should be proud if you’ve managed to stay operational and engaged. Now that we’ve got some practice under our belts, it’s a good time to think about how to improve on what you are already doing. We chatted with some of our clients who have been remote working for years, and this is some of the best advice that they shared. Remote Work Ground Rules   Remote teams lose many of the visual clues that foster communication when everyone’s in the

Read More »

  Recently, our team presented a webinar that addressed the shift to remote work and some Phone.com features that make it possible to get work done from anywhere. In case you missed it, the video and a condensed transcription are below. Enjoy!   Brent Barbara—Phone.com Senior VP of Business Development Introduction   Thanks, everyone, for joining us today.   Work has dramatically changed in the last couple of months, and we want to take this afternoon to talk a little bit about how we have adjusted to this new normal.   The way people work has changed, although COVID has

Read More »
Live reception services.

  Working from home has gained a lot of acceptance in the last decade, and that acceptance has recently accelerated due to the coronavirus outbreak.   What started as a very rare option that was available to only a select few workers is now something that is mandatory for most knowledge-workers as cities go on lockdown and organizations implement social distancing protocols.   While working from home offers a variety of benefits, it can be challenging at first as people figure out how to juggle home distractions with getting work done. Something that is even more challenging now as entire

Read More »
Video meeting service

Introducing our new video conferencing and screen sharing solution. Now you can collaborate from anywhere using your personal computer.   Phone.com’s new first-class audio, video, and web conferencing solution empowers communication with clear and effective high-quality audio and video capabilities, from anywhere.   HD video conferencing with Phone.com is the next best thing to being in person. You can:   Conduct video meetings Meet for as long as you want Share your computer screen and documents Use your phone or computer audio Invite participants with a personal meeting room link Start or join a meeting with no downloads and nothing

Read More »
Live receptionist service

Live receptionist services have been around for decades, however the popularity of them has increased in recent years as more companies shift towards a remote-first business model.   Basically, a live receptionist is a remote, third-party worker that carries out the same duties than an in-house receptionist would. The service is often times very cost-effective and offers several benefits to new businesses as well as established ones.   The Benefits of Live Receptionists for Remote Teams Live receptionists can be particularly beneficial for remote teams, as they can be a point of contact between the company and its customers or

Read More »

By: Alon Cohen and friends at Phone.com   Over the last few days, several people have come to me with ideas on using a mobile app or backend cellular data to help the world fight the coronavirus and maybe even future viruses. My sister had the least invasive idea, while my dad from Israel is sure that Israel is already using cellular technology to help fight COVID-19. After our conversations, an idea emerged, and I’d like to share it.    The main problem with the coronavirus (Covid-19), as we are told, is not that it kills everyone infected (it is

Read More »

“As the nation responds to our current health crisis, we are going to rely on telework, telehealth and tele-education like never before.”   FCC Commissioner, Jessica Rosenworcel   The FCC issued a pledge on Friday (3/13/2020) for internet and telecommunications companies to “keep Americans connected” during the disruptions caused by the coronavirus pandemic.    The pledge means that for the next 60 days, participating internet service or telephone providers agree to:   Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;  

Read More »
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