Phone.com Surpasses 40,000 Current Customer Milestone, Honored as 2021 INTERNET TELEPHONY Product of the Year

On March 24, 2021
11:43 am
Filed under Awards, Media, Press Releases

Record growth is the result of unparalleled customer service, small business demand for flexible, mobile UCaaS solutions, and the need for HIPAA-compliant video communications Newark, NJ (March 18, 2021) – Phone.com today reported record growth in 2020, exceeding 40,000 active customers for its cloud-based business communications and collaboration services. In addition, the company also announced that its unified communications as-a-service (UCaaS) platform was named the 2021 INTERNET TELEPHONY magazine product of the year. As COVID-19 disrupted business operations, companies flocked to Phone.com for reliable, secure, agile UCaaS that supports work-from-anywhere environments. To survive the new normal, small businesses need resources

Tenured leader tapped to mentor future generations of CX professionals Irvine, CA (March 8, 2021) – Phone.com today announced that the company’s Senior Manager of Customer Loyalty and Strategic Accounts, Tana Jackson, has been appointed to the Customer Experience (CX) Program at the University of California-Irvine (UCI) Advisory Board. The UCI Advisory Board is comprised of thought leaders from across the country, carefully selected for their ability to educate students with real-world insights, sharing expertise that transcends industries. The program’s curriculum is designed to teach students to apply the principles and present-day techniques used by successful companies of all sizes

Every year ROI-NJ puts out its list of top influencers in the state of New Jersey. We are delighted to share that this year, Phone.com CEO, Ari Rabban was included in the Technology Power List. Read the full list >> How are the ROI-NJ Power Lists chosen? While there isn’t a formal nominating process, ROI NJ closely follows the news and newsmakers all year. They reach out to dozens of people in a variety of industries to get recommendations. In addition, dozens of suggestions pour in by phone or email. They look for influencers who are otherwise unheralded and pride

Custom numbers, also called “vanity” numbers, represent common words or phrases as well as easy-to-remember numeric sequences, like 888-222-2200 or 800-Flowers. Custom phone numbers help customers remember your business, and they reinforce your product, service, or slogan. Plus, a custom number makes it easy for your customers to recommend your company. According to Get VoIP, Over 70% of consumers remember a vanity number correctly after a 30-second ad, while 30-second ads featuring standard numbers had only a 5% recall rate. Phone.com is proud to announce that Get VoIP has selected Phone.com as the number one provider of vanity phone numbers. They

Client-less UCaaS solution enables agility, mobility and collaboration for crystal-clear audio and high-definition video communications, lauded for agility, security and user experience Newark, NJ (December 7, 2020) — Phone.com today announced that TMC, a global, integrated media company, has named Phone.com Video Meeting Service a 2020 TMCnet Video Conferencing Excellence Award winner. Phone.com Video Meetings deliver seamless collaboration from anywhere and on any device. Users can easily conduct video conferences, send instant messages to colleagues, as well as share screens and documents with ease. As one of the best and most innovative platforms, Phone.com’s Video Meeting Service offers the most

Ari Rabban joined other founders and investors to share lessons learned and successful steps in taking an idea from concept through commercial launch, growth and eventual exit. Learn more and watch the video at the Foundation for Health and Advancement. >>

Joel Maloff, our Senior Vice President and Chief Compliance Officer, was delighted to sit down for a discussion with Telecom Reseller about how we are exploring new ground in terms of our capabilities and the business sectors that we serve. The resulting podcast provides an in-depth look at how Phone.com is continuing to innovate its business phone service to meet the needs of healthcare providers and the channel partners who serve them, particularly during the COVID-19 pandemic. Healthcare providers require solutions that are HIPAA compliant, integrated, and seamless to use for providers and patients alike. The Phone.com solution is unique

Webinar will explore how channel partners, resellers and managed services providers can increase recurring revenue and customer retention with flexible voice, video and collaboration services and business models that help businesses adapt to an evolving work environment Newark, New Jersey (August 3, 2020) The way people work has changed, and businesses need adaptable, work-from-anywhere solutions that provide agility for today’s mobile and always-on workforce. To address best practices for solutions providers and their customers, Phone.com invites channel partners, resellers and managed services providers to attend Transformation 2020: Providing Innovative Communications Solutions for Disrupted Business Environments, a live webinar hosted by

A transformative leader in the business communication space with the most convenient self-service cloud communications platform: Phone.com Phone.com is delighted to be included in The Silicon Review’s 50 Best Companies to Watch in 2020. The invention of the telephone was one of the groundbreaking milestones for businesses in the communications technology segment. In today’s digital world, the internet has grown enough to be prevalent, but the telephone is still being used as a staple communications system. As a base technology or a conceptual form, the telephone will not go away because of the advantages in business phone systems. As the

Most people know how to behave in an in-person meeting. Most of us also know how to behave on the phone. On video calls, however, it’s an entirely different story. As the co-founder and CEO of a company that specializes in videoconferencing, I’ve seen that before the Covid-19 pandemic, it wasn’t nearly as common to use video calling services regularly. But now, most of the people I know are having at least one video call per day. Starting in March, the use of enterprise videoconferencing increased significantly compared to pre-pandemic levels. When something becomes this common this quickly, there’s no universal

As millions of workers across the globe have adopted alternative ways of working to help fight the spread of COVID-19, Phone.com has harnessed its industry-leading experience and created the innovative technology needed to support remote work. With high-quality video, messaging, screen and file sharing, Phone.com’s updated video meetings service delivers crystal clear communications and seamless collaboration from anywhere at any time on any device. Read the full story at Cloud Communications Alliance >>

COVID-19 has prompted the world to hunker down and work from home. For the average person with a desk job, this doesn’t pose regulatory problems, but for healthcare providers, the use of personal devices and lack of oversight from an organization’s IT department is leaving them and their companies susceptible to violations of the Health Insurance Portability and Accountability Act (HIPAA). Enforcers of HIPAA, the Office of Civil Rights (OCR) and the Department of Health and Human Services (HHS), announced on March 17 that they would be using “enforcement discretion” regarding HIPAA violations, potentially waiving some penalties for healthcare providers who serve

The most prominent vector affecting the contemporary data landscape is its increasing decentralization. Developments in cloud computing and mobile technologies have largely supported the trend in which modern workforces are becoming more distributed—yet better connected—than they previously were. The mobile technology space has proved particularly utilitarian in this regard, with a number of innovations predicated on empowering professionals in work environments external to the enterprise. A recent partnership between Web.com Group and Phone.com is furthering this movement by providing a solution to enable employees to leverage the same mobile device with two phone numbers—one for work and one for business. By relying

Newark-based telecom company Phone.com has joined with Web.com to provide a just-in-time communications solution for small business owners juggling personal calls and business calls during the challenging shelter-at-home circumstances. Phone by Web.com is a dedicated business line, including a mobile app, that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and personal calls from one device, reducing telecommunications costs (no need to carry two smartphones in your pocket) and helping small- and medium-sized businesses better organize their business. For desktop users, the expanded web app (web.phone.com) allows a user to process

Web.com Group, a leading web technology company serving millions of customers around the world, and Phone.com today announced a partnership program featuring a new business communications service purpose-built for mobile professionals. The service provides businesses with the ability to secure the two most critical elements of their brand identity in minutes: a website address and phone number. It is currently available for Web.com and Network Solutions customers. Phone by Web.com, is a dedicated business line including a mobile app that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and

With millions of companies across the world still coming to terms with a massive, sudden transition to work-at-home environments, technologies to enable teleworking have been front and center. Many tech companies have reported significant increases in their cloud communications and collaboration solutions, which give workers access to the same communications tools they have at the office. One of the challenges of remote and mobile workers is the BYOD trend – workers are using their personal mobile devices for business activities. For employees, that can be a disruption, especially when business calls come in during off hours. It can

Phone.com Recognized for Industry Innovation Phone.com announced today that TMC, a global, integrated media company, has named Phone.com as a recipient of a 2020 INTERNET TELEPHONY Product of the Year Award. Phone.com is the modern, work-from-anywhere communications solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com is used by over 30,000 companies. Phone.com is a comprehensive cloud-based business phone system that offers enterprise-grade, unified communications and collaboration (UCaaS) services without requiring any contract or large up-front investment. Phone.com’s award-winning platform includes HD voice, video conferencing, text messaging, collaboration, fax, audio conferencing, and many other features

Communications platform as a service (CPaaS) is the hottest new trend in the channel, and we’re sure to hear more about it in 2020. But what exactly is it, who is it right for and how do partners take advantage so they can be on the leading edge of this tech? There are a lot of questions that will be addressed at next month’s Channel Partners Conference & Expo. Panelists include Eric Hernaez, president of Sky switch; Ari Rabban, our very own CEO and co-founder, and Steve Smith, CEO of Fonative. In a Q&A, Rabban and Smith give a sneak peek