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App Overload and How to Avoid It

    It’s difficult to quantify how much businesses use different software and applications for everyday operations. There are so many apps available for messaging, email, editing, social media, and an endless list of others that can be crucial for your small business. But there comes a point of saturation,... Read More

How Audio Conferencing Can Help Your Business Today

In the mobile age where remote workers are spread out around the world, it’s gotten more difficult to get everyone on the same page or in the same room. Schedules are loose, distractions are high, and projects are many. So, if your business relies on smooth communication and your workforce is... Read More

Here’s Why You Should Stop Using Your Personal Number as Your Business Number…

  So you just started your first small business. Your LLC is registered, you hired a couple employees, and you even got your business cards. There’s only one problem…you decided to use your personal number. There are more than enough moving parts in starting a company and the last thing... Read More

Tips for Preventing Robocalls

  One minute you’re being productive at work and the next your phone rings incessantly with an unknown number and your voicemail starts to pile up with cryptic messages asking for money or slick scripts about a fantastic offer you can’t miss. It’s annoying, but more so, it’s illegal.  ... Read More

Feature Spotlight: Call Forwarding & Follow Me Calling

  A key feature of the Phone.com service is Call Forwarding. Given that lots of our customers are small business owners or sole proprietors, this feature gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, cell phones, etc., anywhere in the... Read More

5 Ways to Engage with Your Customers Online

In the age of instant communication, it’s easier than ever to reach potential customers, current customers, and everyone else in between. Whether it’s through a conversation on Facebook, an email with a disgruntled customer, or a tweet about your excellent service, it’s hard to overstate how important it is to... Read More

TMCNet: Phone.com adds Enterprise Features and HIPAA Compliance

Phone.com is now proudly serving over 30,000 customers and to mark the milestone, CTO/EVP Alon Cohen sat down with TMCNet to discuss serverless architecture, HIPAA compliance, integration with Zapier, and more. Read the full article here > Read More

Phone.com Feature Spotlight: Video Conferencing

It seems like we all live through video these days. Whether it’s Snapchat or Instagram, Vimeo or YouTube, video dominates all the facets of our lives. It certainly helps, of course, having a high quality camera ready to go right in your pocket. Video has also revolutionized the ever-changing workplace.... Read More

5 Top Benefits of VoIP for Business

  While some businesses adapt to change faster than others, the business world as a whole is usually kind of slow to change. Even when there are advantages to adopting new technologies, the nature of business and the work (and cost) of integrating new technologies causes most companies to take... Read More

Call Forwarding Made Easy

At the Phone.com headquarters in Newark, New Jersey, we’re lucky to be in such a wonderful coworking space like Launch Pad surrounded by entrepreneurs, tech companies, and myriad other small businesses that make up the community. One such entrepreneur started using our service but had a bit of a problem... Read More

The Tech Companies, Startups and Individuals That Call Newark’s Launch Pad Home

A coworking space is made up of its members, and on the day of the Launch Pad ribbon cutting we were able to find several tech entrepreneurs who wanted to talk to us about the space. Anchoring the coworking space is Phone.com, which moved 16 employees to Launch Pad in April. Ari Rabban,... Read More

6 Ways to Uplevel Your Social Media Marketing This Year

Social media marketing is an important tool in modern business. While it was once seen as an interesting way to differentiate your company from the competition, it’s now all but essential if you want to really reach potential customers. Unfortunately, many businesses don’t take social media marketing as seriously as... Read More

Happy Thanksgiving!

Happy Thanksgiving from the Phone.com family to yours! We hope you're using scheduling and all of the other tools we offer to screen your calls and ensure a quiet and festive holiday. No one wants their mid-afternoon Thanksgiving nap interrupted by spam phone calls! We also hope you enjoy your... Read More

Ring, Ring: Why The Phone Is Still A Great Tool For Closing Sales

Even as Entrepreneur sounds the death knell of that long-honed sales technique the cold call, the idea of using the phone as a sales tool is only gaining steam. Even if outbound is “old hat” and used less in both call center and small business settings, there are plenty of... Read More

Never Forget – 15 Years After 9/11

"We're still the America of heroes who ran into harm's way; of ordinary folks who took down the hijackers; of families who turned their pain into hope. We are still the America that looks out for one another, bound by our shared belief that I am my brother's keeper, I... Read More

Growing Your Business Begins with You!

  "When you struggle to learn something, your brain actually GROWS." Bill Gates   We know that what we think, we become. What you believe fuels your behavior, and behavior determines success. It stands to reason, then, that how you see yourself and the challenges you face daily in business, has a lot to... Read More

Security Advisory: Have an Older Polycom Soundpoint IP Phone?

  At Phone.com, we support our customers using a wide range of phone types with our service, even if we don't sell those phones directly. Unfortunately, manufacturers sometimes discontinue the sale and support of certain models as they introduce newer ones to replace them.   While most technology continues to progress and improve,... Read More