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Happy Thanksgiving!
Happy Thanksgiving from the Phone.com family to yours! We hope you're using scheduling and all of the other tools we offer to screen your calls and ensure a quiet and festive holiday. No one wants their mid-afternoon Thanksgiving nap interrupted by spam phone calls! We also hope you enjoy your... Read MoreRing, Ring: Why The Phone Is Still A Great Tool For Closing Sales
Even as Entrepreneur sounds the death knell of that long-honed sales technique the cold call, the idea of using the phone as a sales tool is only gaining steam. Even if outbound is “old hat” and used less in both call center and small business settings, there are plenty of... Read MoreNever Forget – 15 Years After 9/11
"We're still the America of heroes who ran into harm's way; of ordinary folks who took down the hijackers; of families who turned their pain into hope. We are still the America that looks out for one another, bound by our shared belief that I am my brother's keeper, I... Read MoreGrowing Your Business Begins with You!
"When you struggle to learn something, your brain actually GROWS." Bill Gates We know that what we think, we become. What you believe fuels your behavior, and behavior determines success. It stands to reason, then, that how you see yourself and the challenges you face daily in business, has a lot to... Read MoreSecurity Advisory: Have an Older Polycom Soundpoint IP Phone?
At Phone.com, we support our customers using a wide range of phone types with our service, even if we don't sell those phones directly. Unfortunately, manufacturers sometimes discontinue the sale and support of certain models as they introduce newer ones to replace them. While most technology continues to progress and improve,... Read MoreThree Phone.com Features that You’re Not Using but Should
Our Customer Service agents really know how to make the most of your Phone.com service. They can tell you how to minimize costs when adding a new phone line, or the easiest way to transfer your existing number over to Phone.com. They also know the features that really make life easier. Last week, I... Read MoreInterested in a Little Brand Recognition? (1-800-NotVain)
The term vanity phone number is a bit strange, because vanity numbers have very little to do with vanity. A vanity number is a local or toll-free phone number made up letters or numbers that are either easy to remember or represent your business well. For example, 858-555-5000 or 1-800-FLOWERS. And... Read MoreKnow Your Emu: A Lesson in Customer Service
Growing up, my family lived in rural suburbia, an area with horse trails instead of sidewalks and the earthy smell of dairy cows in the air. We had a pet emu, called Emu. Emu lived in the back corner of our yard, beside the chicken coop, fenced in with a shoulder-height chain-link fence and... Read MoreWishing Our Phone.com Family a Star-spangled Fourth of July
We wish our U.S. customers, partners and nation-wide team a very happy Fourth of July! We hope you enjoy the time spent celebrating with friends and family. "Freedom has its life in the hearts, the actions, the spirit of men and so it must be daily earned and refreshed—else like a flower... Read MoreGrowing Your Facebook Audience: Four Tips for Small Business
For small businesses, creating a Facebook page takes a matter of minutes. Growing your audience for that page, though, takes a lot of hard work! A few weeks ago, I attended Facebook's Boost Your Business event in San Diego, a seminar for small business owners to learn about maximizing their... Read MoreGetVoIP and Joel Maloff: You Don’t Need an IT Person to Set Up Your VoIP
Our SVP of Strategic Alliances and Partnerships Joel Maloff may have a fancy title, but behind the scenes, we simply call him Mr. Awesome. You'll get the joke if you watch this ten-minute clip of his discussion with GetVoIP's Reuben Yonatan. For those who only have a couple minutes to spare, we've summarized... Read MoreThe Evolution of International Calling: Making It Work for You
The world of business becomes smaller every day—the Internet allows us to set-up video conferences with anyone on the other side of the world at a moment’s notice. Despite this, the phone call is still a key tool for businesses connecting with their customers, partners, suppliers and investors without concern for national borders. Just... Read MoreBenefits of trade show displays
Attending trade shows is important to the success of your business, but they require you to commit a significant amount of time and money for the best results. One key part of getting the most from trade shows is having the right display at your booth. What makes your trade... Read More