If you need to record phone calls for quality-assurance or legal purposes, you can enable call recording on your Phone.com account.
For incoming calls, we offer a free call-recording option that you can activate manually by pressing *7. You can also record all incoming and outgoing calls, or set up recording on specific phone numbers. This paid feature starts at $4.95/mo.
Call recordings are stored in your Phone.com online account, where you can review your call logs, play a phone call recording, or download the recording as an MP3 file.
Personal and business phone recordings are stored in your account for 13 months. As you approach that deadline, we recommend saving your call recordings to your personal computer or backup service.