
In the past, most businesses used landline phones for their primary communication. Today though, many are transitioning from analog landlines to VoIP phone systems. In fact, about 31% of businesses already use the VoIP phone system to unify communication platforms and reduce their phone bills. Residential use of landlines is also declining. According to Statista, 90 percent of US adults lived in households with landline phones in 2004 compared to less than 40 percent in 2020. Voice over Internet Protocol (VoIP) offers more potential at a lesser cost. As the name suggests, it relies on an internet connection to make