Route Incoming Calls to Phone Queues with Our Commercial Phone Systems

Put callers “on hold” until they can connect to the next available representative.

Get Started

Included with all plans starting at $9.99/Mo.

Try Phone.com free for 30 days and start setting up queues today!

Never give your customers a busy-tone again!

Call Queues allow you to route incoming calls to a specific group of phone numbers, or members. Queue members are rung in order from first to last, and if a member is already on a call, the next number on the list is rung. While callers are waiting to be connected, Phone.com will play your selected Hold Music.

Queues are perfect for customer support, sales departments, help desks, reservations and appointments, and so much more.

Customize Hold Message

Create a custom hold message for callers to listen to while waiting for a queue member to answer.

 

Run your own mini-call center, even if employees aren't in the same office.

Queue members don't need to be in the same office. Perfect for tele-commuters, queues forward calls to their location and on whatever device they prefer (IP phone, tablet, computer, smartphone, etc).

Join the thousands of businesses that already chose Phone.com as their all-in-one phone company.

Thanks to Phone.com I'm able to run my psychotherapy practice by routing calls through to my cell phone.

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Aimee Sullivan

Rocky Mountain Behavioral Therapies

Phone.com was cheaper and offered more features than my other phone company.

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Jennifer Herritz

SVA Certified Public Accountants

The entire thing was ridiculously easy. I have been able to manage the whole system with very little effort.

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Scott Kasun

ForeFront Web