Live Answer-Connect
Streamline your business communications with 24/7 professional live receptionist service. Our friendly expertly trained people will answer, transfer, take messages & schedule appointments.
Amplify your brand and delight your callers
With Live Answer-Connect, your business can enjoy:
US-based professional receptionists
By providing a real, empathetic human voice to answer inquiries, businesses project a professional image and ensure callers feel heard and valued. This personalized touch can significantly enhance customer satisfaction, build stronger relationships, and foster loyalty, ultimately contributing to positive word-of-mouth and repeat business.
24/7 service
By providing coverage outside of standard business hours, during peak call volumes, or when internal staff are unavailable, Live Answer-Connect ensures that you can capture every opportunity, respond promptly to urgent matters, and maintain a consistent level of service, regardless of the time or staffing limitations.
Cheaper than a permanent hire
By outsourcing call handling, you can free up internal staff to focus on core tasks without the constant interruption of phone calls. This leads to higher productivity, fewer distractions, and better use of company resources. It also ensures that no important calls are missed due to busy lines or unavailable employees.
Phone.com’s leading features
Every Phone.com account comes with your choice of business number. Pick a local, toll-free, or custom number and get over 50 standard phone system features.
No setup fee, no contract, and you can cancel anytime!
Getting started is easy. Just sign up for a Phone.com account and choose from our Live Receptionist packages when you set up your phone number.
Talk to an Expert
- Don’t want to wait? Call 877-746-6310 to chat with an expert
Pricing and benefits
Monthly Price
- 50 Minutes..........$125.00/month
- 100 Minutes..........$199.00/month
- 250 Minutes..........$449.00/month
- 500 Minutes..........$799.00/month
- 1000 Minutes..........$1,299.00/month
Our Live Receptionists Can:
- Answer in your company name
- Take messages and send them
- Forward calls
- Complete an attended transfer
- Schedule appointments for clients
- Maintain HIPAA compliance
We'll take your calls when you can't
Live call answering
Our attendants are available to answer your business calls 24/7, so you’re covered even if you’re busy or closed.
Appointment scheduling
Our receptionists can schedule meetings and appointments on your behalf, straight into your calendar.
Block spam calls
Our live receptionists screen inbound calls and only connect you with those pertinent to your business.
White glove service
Add a personal, professional touch to your business at affordable rates with a Live Receptionist skilled in the nuances of customer service.
Frequently Asked Questions
Phone.com’s Live Answering Service is a fraction of the cost of a permanent employee, and live receptionists are available to answer incoming calls 24/7/365. Once you select your Phone.com plan, you can add Live Answer Connect for an additional monthly cost, starting at just $125 per month.
It takes between 24 and 48 hours for your script to be processed. Once it is ready, our agents will begin answering your calls.
100% of calls are answered by a highly qualified team of agents located in the United States. They have been selected for their professionalism and trained to deliver the highest customer service expertise.
The Phone.com Live Answer Connect agents are trained to take calls for all types of companies in many fields. We have customers using us for service businesses, retail, healthcare, hospitality, e-commerce, and more.
As a Live Answer Connect user, you have all the advantages of a large call center at your service without the cost. This effectively allows you to receive any number of calls at once.
Yes. Just like our voice and video services, Live Receptionist is HIPAA compliant.
If calls exceed the number of minutes allotted for Live Answer Connect, a per-minute fee of up to $2.99 per minute is charged. You can easily upgrade to the next tier to keep costs predictable.
Start by filling in the form or call our sales team at 844-746-6312. If you are already a Phone.com customer, you can set up a Live Answer Connect script from the Reception Services menu in More Services.
Make the Switch Today!
Embrace the power of Phone.com with Live Receptionist or AI Answering Services to revolutionize your customer interactions.