
This is a guest post by Irwin Lazar of Nemertes. Irwin develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. He is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years. We thank him for his contribution to our blog. Today’s workers have a myriad of collaboration tools at their fingertips. Team collaboration apps enable one-on-one and group messaging. Conferencing tools increasingly support video. Document collaboration platforms