Phone.com uses high-grade SSL (Secure Sockets Layer) encryption when we ask for confidential information, such as your username & password, and throughout our control panel. This keeps the data sent between your browser and our servers secure. You can verify this at any time by looking for a “lock” icon in the bottom right-hand section of your browser.
When you sign up with Phone.com, we will ask you to select a secure password which you will use to access your control panel. If you contact us by phone, email, or live chat, we will ask you to confirm your password before we access your account. If you lose your password, you will be required to follow our password recovery process in order to gain access to your account.
This policy ensures that we do not release customer proprietary network information, such as provisioning data, configuration, and call logs, to unauthorized parties.