Video Conferencing For Every Extension

Get valuable face-to-face meetings with remote team members, clients and prospects with Phone.com’s new video conferencing for up to 25 simultaneous users.​

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Up to 25 participants

Control what others see

Share your computer screen

Bridges phone and computer-based audio seamlessly

Phone.com Video Conference is a web application that requires no download and lets callers see each other in real time.

It was designed as an add-on to regular calls or conference calls. The program does not replace your audio conferencing channel; it simply adds a video component to it.

One low price for unlimited video conferencing.​

For $20 per month, you enable video conferencing service on your account, including all existing and new extensions. Bring up to 25 participants together for face to face meetings with up to an additional 200 participants taking part by telephone.

With Director functionality and robust screen sharing, it’s perfect for meeting with remote team members, training, project meetings and more. Broadcast video and sound in HD for the best possible video conferencing experience.

The intuitive interface gets you up and running quickly. Your video conferencing has a dedicated link, allowing you to easily set up a video conferencing on the go without going through a third-party provider.

This is the edge you want over competitors in the same field who are missing the brand identity a custom number can bring, at a price that makes sense for your marketing budget.

The advantages of Video Conferencing with Phone.com

  • Easy team collaboration with HD video and audio built in.
  • Compatible with any PC, Mac or Linux computer capable of running the latest version of the Chrome or Firefox browsers.
  • No tough conference codes to remember, just one simple link gets you direct access to your meeting.

Argentina (Buenos Aires) +54 1159843568

Australia (Sydney) +61 283104833

Canada (Ottawa) +1-(613) 701-0078

France +33 975181568

Spain +34 911436432

Italy +39 0158977506

UK +44 2033186644

Israel +972 37630777

Netherlands +31 858881190

Norway +4781503183

Romania +40316301444

USA Direct to Bridge +1-805-309-0111

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Already a Phone.com Customer?

How to Start a Conference

2Enter your Name and Bridge ID

4 Enter your Moderator Pin in the Popup Window.
  • Forgot your Pin? Find it here.
  • Note: You'll need to enter this only once per computer you use.

Minimum Requirements

  • Google Chrome, Firefox, or Opera browser
  • Screen-sharing only supported on Chrome & Firefox
  • Phone.com active account
  • Phone.com conference bridge ID

General Video Layout & Director Icons

Send User Image to Full Screen, Hide Everyone Else

Send User Image Back to Default Position in Video Feed

Move User Image to Main Display

Move User Image to Picture-in-Picture

Start/Pause Camera (Privacy)

Layout controls are available by hovering over participants. Double-click a participant to focus on their video and minimize other members.

Layout control buttons allow each participant to personalize and direct their own viewing experience. By selecting the Director mode option in the main menu, you begin directing the viewing experience for all participants.

Frequently Asked Questions

Any computer that can run the latest version of Chrome or Firefox should have no issues with Phone.com Video Conferencing.

If you’re using a laptop, tablet or phone to access Video Conferencing, the built-in camera, microphone and speaker can be used if available. If you’re on a desktop or a laptop without a built-in camera, any commercially available webcam will work. For best results, choose an HD webcam.

Most webcams come with built in microphones that can be used, but any microphone that can connect to your computer should work. Alternatively, you can use a phone to dial in to the audio portion of the conference. When using the phone, you also should use the disconnect from audio option in the menu.

Any speakers that can connect to your computer should work for sound as well.

To turn on Phone.com Video Conferencing for your account, please login to your account at Phone.com. Click on “Configure” and choose “Manage Settings.” Scroll down until you see “Video Conference” and click on Enable, then click on Save Changes.

Access to Video Conferencing can be enabled for $20 per month and can be used by all account extensions at no additional fee.

Feedback can be caused when sounds loop through multiple microphones. To overcome feedback, users who aren’t speaking can mute their microphones. Alternatively, everyone can wear headphones.

Phone.com Video Conferencing uses an Acoustic Echo Cancelation (AEC) process that should cancel echoes created by your own computer when you are not using a headset, but they may be audible to other participants. The AEC process can fail when using two audio devices, for example an internal speaker and an external microphone, or if using the computer audio while also using the phone to dial into the conference audio.

The maximum number of users on any video conference is 25. Up to 250 users can dial in to the conference audio from their telephone.

Yes, when you mouse over a video stream, a series of icons will appear that let you choose where the stream appears in the window.

Phone.com Video Conferencing was not developed for webinars and it is missing some of the functionality of traditional webinar solutions. However, you can use the Director mode to control what users see and share your screen with up to 24 attendees.

Full webinar functionality, including the ability to auto-mute attendees, chat and Q&A, dashboard and more, is on the roadmap.

Any user can direct what other people see by going under the menu and choosing “Become Director.” Only one user can be a director at a time and they hold the director ability until they go to the menu and de-select it.

In Chrome and Firefox, a screen or an application window can be shared by any and each of the users. You may be prompted to install an extension for screen sharing to be enabled the first time you activate the screen share feature. Other browsers do not support screen sharing at this time but can show screen shares done by other users.

Chrome and Firefox support Phone.com Video Conferencing out of the box. Internet Explorer will prompt you to download an extension, but is supported. Neither Opera nor Edge are currently supported.

Above the chat window on the right side of your browser, there is an icon that is the silhouette of two people with a plus sign. This brings up the information you need to copy and paste into an invitation message or email.

If you joined the conference via the Audio bridge only, in order for users to join the audio bridge via Video, you will need to enter your moderator pin using *3 for them to join.

Yes, that information is available through the page link provided in the invitation.

Mac, Linux, Windows, Android (Chrome and Firefox browsers), Chrome OS.

It works, but to access all features the phone needs to be in landscape mode.

Yes, the Phone.com Mobile Office app has video conferencing built in. To download the app, click here.

Not at this time, but this functionality is on the roadmap.

When the video conference loads, you will see a small camera icon in the address bar. Click on this icon to bring up webcam and microphone options.

It is possible to use AppleTV to project a video conference onto a large screen or a projector. It is recommended to use a speakerphone setting in a conference room to dial into the audio portion of the conference. This way all participants’ voices in the room will be picked up by the speakerphone. Note that we currently do not support remote Pan Tilt Zoom (PTZ).

Chromecast support is on the roadmap.