When customers contact your business, are you providing the service they expect? According to TCN, nearly 70% of consumers prefer to speak with a live representative when they call your organization. Most prefer to talk to a live person on the phone over email or live chat. You could lose opportunities if you miss callers during business hours and send all calls to voicemail or an automated service after hours. A virtual receptionist service allows businesses to give every caller the live representative they expect at an affordable price. It is the modern solution for answering phone calls, allowing you
