2021: The Best Virtual Phone Systems

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Cloud phone system.

In 2020, communicating with customers became even more of a priority for businesses. Small businesses saw some of the greatest losses due to the Covid-19 pandemic. In fact, 45% of small businesses had earned less than half of their regular revenue as of October 2020. For many small businesses, staying in touch with customers and maintaining relationships was essential to staying afloat in the crisis. In 2021, one of the best tools to help your business better communicate with customers is a virtual phone system. Here are the best virtual phone systems that you can start using for your business. Key Features

Read More »
Law office phone system

Did you know that, according to the American Bar Association, between 2008 and 2018, there was a 15% increase in the number of US lawyers? If you run a law firm, then this figure must come as no surprise to you, given the growth of the law industry in the US. If your law firm has also been growing, then you might be thinking of using a business phone service to make communications within your office and with clients. However, you might have many questions such as: “How can I use a business phone service?” “What are the benefits of having a

Read More »
Phone systems for realtors

Buyers and sellers revealed that communication skills are one of the most valued traits in a great real estate agent. With this in mind, receiving out of office messages can cause consumers to jump to conclusions about your professionalism. They may even seek a different agent, all based on a missed call or two. Of course, we know there are many reasons you’ve missed a call. With the inability to take your business phone with you on the go, your availability for calls is restricted. This is where a virtual phone system comes in. If you are tired of losing clients and sales due

Read More »
Phone system for employment professionals

Whether you’re a multi-national company or a small start-up, every business has one thing in common: you need to be reachable by telephone. When it comes to securing telephone lines, entrepreneurs used to only have the option of landlines. These telephone systems are confined to an office space, and they are slow to adopt upgrades and changes. More and more businesses are choosing to go with virtual phone systems, also known as VoIPs (Voice Over Internet Protocols). A virtual phone system stands out from its competitors because of its technological superiority. Keep reading for the top ten benefits of using a

Read More »
Phone service for accountants

Communication is a vital component of any business, and a reliable phone system is a necessity. To ensure reliability in your communications, forget about old fashioned phone systems. A cloud-based small business phone system comes with several benefits that your business can implement. Here are some of the reasons why small businesses need a phone system. Small Business Phone System Saves Money As a small business, you need to save as much as you can and use the rest of the money to grow your business. A phone system is one of the ways your business can save some money.

Read More »
Beautiful young modern casual woman is using laptop and phone on kitchen at home. Working online.

A virtual phone system offers business professionals more freedom to travel and work from anywhere in the world without having to worry about missing an important call. Not to mention the much-needed capability to work remotely due to the pandemic. Many virtual phone systems allow you to transfer an incoming call to another employee so that you minimize the risk of losing another important client. If you’re interested in adding or upgrading your business to a virtual phone system, phone.com has many plans at affordable prices to assist your business. Still asking yourself, “What is a virtual phone system?” Then continue to read

Read More »
Work from anywhere with Phone.com.

Does your small business want the best deal and flexibility to make and receive phone calls? In a recent survey, 60% of companies stated that a phone system was their top investment priority. Three-quarters of customers believe that phone calls will help them get a quicker response. And the majority prefer to talk to a person than to use a web form. However, traditional phone systems are expensive and don’t offer the features that a modern small business needs. The answer? A virtual phone system for startups. This article provides a clear and simple guide to virtual phone systems. We explore what the

Read More »
Business phones for remote work.

From incoming customer calls to tracking down your suppliers, your phone is the lifeline of your business. You’re on the run, juggling all the tasks that come along with being a small business owner, and having a stationary business phone is just not an option. The problem is, using your personal phone number is proving to be difficult and even unprofessional. You’re ready to make a change but your business is your baby and that deserves the best phone system for small business. It’s time for a virtual business phone. Follow along and learn 10 of the best features and benefits

Read More »
Mobile phone service

Did you know that 60% of customers prefer to connect with a small business on the phone. This makes small business phone service one of the most significant aspects of your business. It’s understandable that as a small business, you may be looking at a phone service provider as an added expense. However, it’s essential if you want to enjoy seamless communication between co-workers, employees, and customers. Cloud-based business phone services will allow you to do so much more than just make phone calls because you’ll be using the internet. These systems use Voice over Internet Protocol (VoIP), and you’ll get extra features such

Read More »
Virtual phone number for small business

It’s no secret that customers don’t want to be sitting on hold for hours on end. In fact, most customers will hang up if they don’t speak to a live person within 11 minutes. Even with social media and live chat options, phone calls are still at an all-time high. It’s not something that you can write off when thinking about how customers can communicate with your business. The old ways of using a regular telephone number just aren’t cutting it anymore. But the good news is that there’s a new player that can make phone communication easy. What is a

Read More »
businessman talking on cell phone

Communication between workmates and customers is priority number one, especially for a new business. Having a recognizable, toll-free number is also smart for new.businesses. And now that many companies have transitioned to remote work, being able to have an office at home is more important than ever. Traditional landline phone services can be expensive and limiting. That’s why so many companies are turning toward IP phone systems. Every business has different communication needs though, so which IP phone is right for yours? What Is an IP Phone System? A VOIP phone system is any way of communicating with people through an online or

Read More »
multi line phone system

Cloud services might propel the cloud phone market to $74.25 billion by 2023. Virtual phone systems connect businesses to remote workers, customers, business partners, and other shareholders. They have extensive features that make them better than ordinary landlines. If you plan to choose one for your business, you should understand your business’s needs to select the ideal cloud phone system. Here are helpful tips to guide you throughout the process. Check the Cloud Phone System Features The ideal phone systems should be integrated with the features you need in your business. If you need advanced features, you will need the most advanced phone system

Read More »
Mobile phone service

Are you looking for a new virtual phone for your business? Do you want to learn more about the features that you’ll need for your new startup company? If so, then you should look into how to find a small business phone system. There are several different options out there, but only a few can supply the needs your small business actually has. Don’t just go for the first bundle you find. Be sure to consider convenience, accessibility, and your budget when choosing. See below for an in-depth guide on how to find a small business phone system that you’ll get

Read More »
Live receptionist

This year, a staggering number of companies have moved their employees to full-time remote work in wake of COVID-19. Switching to remote work is a pretty attractive move, but not without its own challenges. You cut down on rent and other in-person costs, but it takes a lot of adjustments. If you’re a business owner moving to remote work with the rest of the world, ease your burden by hiring a live virtual receptionist. Virtual receptionists are, well, exactly what they sound like! They do the job of a receptionist, but all over the internet. If you run a small business, a

Read More »
man using cloud to store data

When you start a business, you need to ensure everything runs in a cost-effective manner in order to remain open and profitable. You also need to keep communication open between you, your members, and clients. Businesses that implement effective methods of communication are 50% more likely to reduce employee and client turnover rates. Finding methods to keep communication open by using online services is especially important. Moving from landline to a virtual voicemail is a smart move in many ways for your business. If you still aren’t convinced you should go virtual, take a look at these 5 benefits you get making the

Read More »
Apps concept

The global market size for business software is valued at $388.98 billion as of 2020. In 2025, the industry is expected to generate a revenue of a staggering $650.13 billion. It’s easy to see why the enterprise software industry has enjoyed such massive growth in recent years. Every day, the volume of business data grows rapidly, necessitating the use of software to manage it. Small businesses across all industries have also increasingly automated business processes, leading to increased demand for reliable small business software. If you recently started a small business, having the right software for the job can make help you

Read More »
Work from anywhere with Phone.com.

The term business phone service might get you thinking that this is about answering and making calls within the business. Well, these are essential services for operating a business, but there is more to business phone service than this. Even though many communication services are now cloud-based, the value of phone service for your business is not yet lost. You still need phone service to relay urgent and complex information. A reliable phone service system is, therefore, something every organization should strive to have. But exactly what is a business phone service and why does your company need one? That’s all

Read More »

    60 percent of customers interact with businesses through phone calls. The large portion clearly shows phone calls in business are still relevant and effective in this digital era. As such, businesses should have a reliable phone answering service to improve business efficiency and keep their clients satisfied. The phone answering service directs the vital customers’ calls to the internal team in the business. However, some companies do not enjoy its benefits. Maybe, they hire the wrong team or they find it too costly. This article discusses the phone answering service pros and cons. Read on to know why you should

Read More »

  Around 65% of people prefer to contact a business via a phone call. Cloud phone systems are a fantastic asset for companies as it makes communication between employees and clients easier. If you’re interested in cloud phone systems but aren’t sure what the best features are, you’ve come to the right place. Here’s seven of the best. What Are Cloud Phone Systems? “How do cloud phone systems work?” You ask. A cloud phone system lets you make calls over the internet rather than a traditional line that uses copper wires or optical fibers. Cloud phone systems for small businesses work with

Read More »
Healthcare worker on the phone.

These days there are many different options available to businesses that are needing to upgrade their telephone systems and finding the best phone system means looking at your own business’ needs and comparing that with the services that are on offer. For many healthcare businesses looking for a new phone system; virtual phone systems are the way forward. They offer versatility and are not reliant on phone lines, they are also very cost-effective. There are many different virtual phone services out there, but which is the best option for your healthcare business? In this article, we’ll look at the top seven tips

Read More »
Cloud phone system

Are you in the market for a new phone system for your business? Maybe you want to streamline communications in your small business structure. Perhaps you’re looking for phones to use for your startup. Whatever the case might be, choosing the right phone system is a bigger decision that many business owners are lead to believe. The system you choose will improve customer communication and hopefully help your business grow. For that reason, there are several mistakes that you should avoid when you shop around. See below for the mistakes you need to dodge while choosing a phone system for

Read More »
multi line phone system

  Has your business outgrown your current phone system? Do you need a better way of communicating with customers? If so, it might be time to ditch the traditional landline service and switch to digital. Virtual phone systems provide the same features as traditional phones plus much more at a fraction of the cost. Pretty much all you need to get started is a solid internet connection. Learn everything you need to know about virtual phone systems, including what to consider before switching. What Are Virtual Phone Systems? If you currently have a traditional landline system, you might be wondering

Read More »
Virtual phone system.

Are you looking for a new phone system for your small business? Your entire staff is used to wearing multiple hats throughout the business day, and you need a phone service that can keep up. Fortunately, modern technology has created what’s called a virtual business phone system, allowing your entire staff access to the system from their mobile phones. This will give your company several benefits that you simply can’t afford to miss out on.  Consider all these benefits as you make your decision. 1. Increased Availability for Clients As you’re continuing to grow your business, you must never miss a phone call.

Read More »
Work from anywhere with Phone.com.

Has your business been struggling to keep up communications with customers? Do you wonder how to streamline your communications techniques and customer service? Cloud VoIP solutions could be the customer service solution to all of your business needs. Let us tell you how and why they’re so effective. What Is a Cloud Phone System? Cloud VoIP technologies are telephone platforms hosted by third-party providers.  These types of phone systems offer security features and automated assistance such as extension dialing, auto attendants, and conference bridges. Phone systems switched over to VoIP systems in the mid-90s.  Cloud VoIP increases security by installing telephony

Read More »
Business man on a mobile phone.

  Did you know that 55% of customers prefer to talk to a human customer representative on the phone? This figure should be a wake-up call to small businesses that are yet to embrace business phone systems. Companies without an appropriate phone system are likely to face communication challenges.   Making and receiving calls from clients and other stakeholders is an indispensable part of any business. With the different business phone systems to choose from, you can select one that meets your business needs.   Besides the ease of communication, phone systems automate several services, which helps to increase employee output. Read

Read More »
IP Phone Systems

Small and mid-sized businesses have lots to gain from a mobile VoIP phone solution. Not only is it incredibly cost-effective, but it’s also an efficient and professional way to communicate with clients, suppliers, and company personnel.   If you’ve been mulling over whether you should get a VoIP phone solution, then read on, and we’ll show you why it’s such a good idea.   What Is Mobile VoIP?   VoIP is short for voice over internet protocol, and it’s a type of technology that enables communication by sending digital signals over the internet. In simple times VoIP allows you to

Read More »
Business phone numbers

Even though it is 2020 and there are many ways for businesses and customers to communicate, the phone remains an essential channel. You’ve probably put a lot of thought into the name of your business and your website URL, but what about your phone number? Like your name and web address, it is part of your brand’s identity.   This post covers your options and provides some advice for picking the best phone number for your business.   Types of Business Phone Numbers   Whether you want to get a new business phone number or replace an old one, you’ll

Read More »
Live answering service

  The typical workday is full of distractions. In the course of finishing one task, you’re pausing to answer questions from your staff, respond to an urgent email, and answer phone calls. Do you ever think about how much more you’d get done if those distractions vanished? There may not be a way to eliminate all distractions but the phone call problem is easy to solve. A phone answering service takes care of it all. They respond to callers, take messages, and forward only necessary calls to you. Is this service worth the cost? To find out, start by considering

Read More »
multi line phone system

  In a survey, 95% of respondents believe that customer service is important to their choice of brand and their ongoing loyalty. Installing a reliable multi-line phone system means customers can reach your company directly, which is key to establishing a good relationship. Things to Consider When Choosing a Multi-Line Phone System Before browsing for multi-line phone systems, small businesses need to answer the following questions: How many lines do you need? Will your staff need to be trained to use the system? Which features are included in the package? Can a system grow with your business? These questions will help you determine

Read More »
IP Phone Systems

  Is your business making the best use of technology when it comes to communications? Do you still make calls on an old analog phone or have you joined the digital revolution?   VoIP or IP technology is the modern and best way for your business to communicate.   Companies can save 90% on international calls using IP phone systems. By 2021 it’s estimated that 3 billion people will use VoIP to make calls.   The service isn’t tied to one phone line and in fact, doesn’t need a line to work! All that’s required is an Internet connection.   And it’s not limited to voice

Read More »
mobile business phone system

  A mobile business phone system has become something of a requirement in this age of working from home and round-the-clock support. Considering that more than half of workers already use their mobile phones to handle work obligations, you’re a little late to the party if you haven’t implemented a system supporting it yet. In the following article, we’ll be talking about the benefits of bringing one to your business. First, however, let’s get into the reasons you need one in the first place. Mobile Is Here to Stay Mobile implementation has surged in both professional and private uses of the Internet for work,

Read More »
Small business phone system

  The global coronavirus pandemic has changed life as we knew it.   As the world enters lockdown, businesses everywhere are scrambling around trying to find new ways to work. With global workforces forced to stay at home, many companies have to fight to find a way of staying in business.   Working from home has become the new norm for many employees. Businesses everywhere are now trying to work through new strategies to carry out their work.   This means finding new ways to communicate with their teams, and keeping their phone lines open for their customers.   How

Read More »
Cloud phone system.

In 2020, communicating with customers became even more of a priority for businesses. Small businesses saw some of the greatest losses due to the Covid-19 pandemic. In fact, 45% of small businesses had earned less than half of their regular revenue as of October 2020. For many small businesses, staying in touch with customers and maintaining relationships was essential to staying afloat in the crisis. In 2021, one of the best tools to help your business better communicate with customers is a virtual phone system. Here are the best virtual phone systems that you can start using for your business. Key Features

Read More »
Law office phone system

Did you know that, according to the American Bar Association, between 2008 and 2018, there was a 15% increase in the number of US lawyers? If you run a law firm, then this figure must come as no surprise to you, given the growth of the law industry in the US. If your law firm has also been growing, then you might be thinking of using a business phone service to make communications within your office and with clients. However, you might have many questions such as: “How can I use a business phone service?” “What are the benefits of having a

Read More »
Phone systems for realtors

Buyers and sellers revealed that communication skills are one of the most valued traits in a great real estate agent. With this in mind, receiving out of office messages can cause consumers to jump to conclusions about your professionalism. They may even seek a different agent, all based on a missed call or two. Of course, we know there are many reasons you’ve missed a call. With the inability to take your business phone with you on the go, your availability for calls is restricted. This is where a virtual phone system comes in. If you are tired of losing clients and sales due

Read More »
Phone system for employment professionals

Whether you’re a multi-national company or a small start-up, every business has one thing in common: you need to be reachable by telephone. When it comes to securing telephone lines, entrepreneurs used to only have the option of landlines. These telephone systems are confined to an office space, and they are slow to adopt upgrades and changes. More and more businesses are choosing to go with virtual phone systems, also known as VoIPs (Voice Over Internet Protocols). A virtual phone system stands out from its competitors because of its technological superiority. Keep reading for the top ten benefits of using a

Read More »
Phone service for accountants

Communication is a vital component of any business, and a reliable phone system is a necessity. To ensure reliability in your communications, forget about old fashioned phone systems. A cloud-based small business phone system comes with several benefits that your business can implement. Here are some of the reasons why small businesses need a phone system. Small Business Phone System Saves Money As a small business, you need to save as much as you can and use the rest of the money to grow your business. A phone system is one of the ways your business can save some money.

Read More »
Beautiful young modern casual woman is using laptop and phone on kitchen at home. Working online.

A virtual phone system offers business professionals more freedom to travel and work from anywhere in the world without having to worry about missing an important call. Not to mention the much-needed capability to work remotely due to the pandemic. Many virtual phone systems allow you to transfer an incoming call to another employee so that you minimize the risk of losing another important client. If you’re interested in adding or upgrading your business to a virtual phone system, phone.com has many plans at affordable prices to assist your business. Still asking yourself, “What is a virtual phone system?” Then continue to read

Read More »
Work from anywhere with Phone.com.

Does your small business want the best deal and flexibility to make and receive phone calls? In a recent survey, 60% of companies stated that a phone system was their top investment priority. Three-quarters of customers believe that phone calls will help them get a quicker response. And the majority prefer to talk to a person than to use a web form. However, traditional phone systems are expensive and don’t offer the features that a modern small business needs. The answer? A virtual phone system for startups. This article provides a clear and simple guide to virtual phone systems. We explore what the

Read More »
Business phones for remote work.

From incoming customer calls to tracking down your suppliers, your phone is the lifeline of your business. You’re on the run, juggling all the tasks that come along with being a small business owner, and having a stationary business phone is just not an option. The problem is, using your personal phone number is proving to be difficult and even unprofessional. You’re ready to make a change but your business is your baby and that deserves the best phone system for small business. It’s time for a virtual business phone. Follow along and learn 10 of the best features and benefits

Read More »
Mobile phone service

Did you know that 60% of customers prefer to connect with a small business on the phone. This makes small business phone service one of the most significant aspects of your business. It’s understandable that as a small business, you may be looking at a phone service provider as an added expense. However, it’s essential if you want to enjoy seamless communication between co-workers, employees, and customers. Cloud-based business phone services will allow you to do so much more than just make phone calls because you’ll be using the internet. These systems use Voice over Internet Protocol (VoIP), and you’ll get extra features such

Read More »
Virtual phone number for small business

It’s no secret that customers don’t want to be sitting on hold for hours on end. In fact, most customers will hang up if they don’t speak to a live person within 11 minutes. Even with social media and live chat options, phone calls are still at an all-time high. It’s not something that you can write off when thinking about how customers can communicate with your business. The old ways of using a regular telephone number just aren’t cutting it anymore. But the good news is that there’s a new player that can make phone communication easy. What is a

Read More »
businessman talking on cell phone

Communication between workmates and customers is priority number one, especially for a new business. Having a recognizable, toll-free number is also smart for new.businesses. And now that many companies have transitioned to remote work, being able to have an office at home is more important than ever. Traditional landline phone services can be expensive and limiting. That’s why so many companies are turning toward IP phone systems. Every business has different communication needs though, so which IP phone is right for yours? What Is an IP Phone System? A VOIP phone system is any way of communicating with people through an online or

Read More »
multi line phone system

Cloud services might propel the cloud phone market to $74.25 billion by 2023. Virtual phone systems connect businesses to remote workers, customers, business partners, and other shareholders. They have extensive features that make them better than ordinary landlines. If you plan to choose one for your business, you should understand your business’s needs to select the ideal cloud phone system. Here are helpful tips to guide you throughout the process. Check the Cloud Phone System Features The ideal phone systems should be integrated with the features you need in your business. If you need advanced features, you will need the most advanced phone system

Read More »
Mobile phone service

Are you looking for a new virtual phone for your business? Do you want to learn more about the features that you’ll need for your new startup company? If so, then you should look into how to find a small business phone system. There are several different options out there, but only a few can supply the needs your small business actually has. Don’t just go for the first bundle you find. Be sure to consider convenience, accessibility, and your budget when choosing. See below for an in-depth guide on how to find a small business phone system that you’ll get

Read More »
Live receptionist

This year, a staggering number of companies have moved their employees to full-time remote work in wake of COVID-19. Switching to remote work is a pretty attractive move, but not without its own challenges. You cut down on rent and other in-person costs, but it takes a lot of adjustments. If you’re a business owner moving to remote work with the rest of the world, ease your burden by hiring a live virtual receptionist. Virtual receptionists are, well, exactly what they sound like! They do the job of a receptionist, but all over the internet. If you run a small business, a

Read More »
man using cloud to store data

When you start a business, you need to ensure everything runs in a cost-effective manner in order to remain open and profitable. You also need to keep communication open between you, your members, and clients. Businesses that implement effective methods of communication are 50% more likely to reduce employee and client turnover rates. Finding methods to keep communication open by using online services is especially important. Moving from landline to a virtual voicemail is a smart move in many ways for your business. If you still aren’t convinced you should go virtual, take a look at these 5 benefits you get making the

Read More »
Apps concept

The global market size for business software is valued at $388.98 billion as of 2020. In 2025, the industry is expected to generate a revenue of a staggering $650.13 billion. It’s easy to see why the enterprise software industry has enjoyed such massive growth in recent years. Every day, the volume of business data grows rapidly, necessitating the use of software to manage it. Small businesses across all industries have also increasingly automated business processes, leading to increased demand for reliable small business software. If you recently started a small business, having the right software for the job can make help you

Read More »
Work from anywhere with Phone.com.

The term business phone service might get you thinking that this is about answering and making calls within the business. Well, these are essential services for operating a business, but there is more to business phone service than this. Even though many communication services are now cloud-based, the value of phone service for your business is not yet lost. You still need phone service to relay urgent and complex information. A reliable phone service system is, therefore, something every organization should strive to have. But exactly what is a business phone service and why does your company need one? That’s all

Read More »

    60 percent of customers interact with businesses through phone calls. The large portion clearly shows phone calls in business are still relevant and effective in this digital era. As such, businesses should have a reliable phone answering service to improve business efficiency and keep their clients satisfied. The phone answering service directs the vital customers’ calls to the internal team in the business. However, some companies do not enjoy its benefits. Maybe, they hire the wrong team or they find it too costly. This article discusses the phone answering service pros and cons. Read on to know why you should

Read More »

  Around 65% of people prefer to contact a business via a phone call. Cloud phone systems are a fantastic asset for companies as it makes communication between employees and clients easier. If you’re interested in cloud phone systems but aren’t sure what the best features are, you’ve come to the right place. Here’s seven of the best. What Are Cloud Phone Systems? “How do cloud phone systems work?” You ask. A cloud phone system lets you make calls over the internet rather than a traditional line that uses copper wires or optical fibers. Cloud phone systems for small businesses work with

Read More »
Healthcare worker on the phone.

These days there are many different options available to businesses that are needing to upgrade their telephone systems and finding the best phone system means looking at your own business’ needs and comparing that with the services that are on offer. For many healthcare businesses looking for a new phone system; virtual phone systems are the way forward. They offer versatility and are not reliant on phone lines, they are also very cost-effective. There are many different virtual phone services out there, but which is the best option for your healthcare business? In this article, we’ll look at the top seven tips

Read More »
Cloud phone system

Are you in the market for a new phone system for your business? Maybe you want to streamline communications in your small business structure. Perhaps you’re looking for phones to use for your startup. Whatever the case might be, choosing the right phone system is a bigger decision that many business owners are lead to believe. The system you choose will improve customer communication and hopefully help your business grow. For that reason, there are several mistakes that you should avoid when you shop around. See below for the mistakes you need to dodge while choosing a phone system for

Read More »
multi line phone system

  Has your business outgrown your current phone system? Do you need a better way of communicating with customers? If so, it might be time to ditch the traditional landline service and switch to digital. Virtual phone systems provide the same features as traditional phones plus much more at a fraction of the cost. Pretty much all you need to get started is a solid internet connection. Learn everything you need to know about virtual phone systems, including what to consider before switching. What Are Virtual Phone Systems? If you currently have a traditional landline system, you might be wondering

Read More »
Virtual phone system.

Are you looking for a new phone system for your small business? Your entire staff is used to wearing multiple hats throughout the business day, and you need a phone service that can keep up. Fortunately, modern technology has created what’s called a virtual business phone system, allowing your entire staff access to the system from their mobile phones. This will give your company several benefits that you simply can’t afford to miss out on.  Consider all these benefits as you make your decision. 1. Increased Availability for Clients As you’re continuing to grow your business, you must never miss a phone call.

Read More »
Work from anywhere with Phone.com.

Has your business been struggling to keep up communications with customers? Do you wonder how to streamline your communications techniques and customer service? Cloud VoIP solutions could be the customer service solution to all of your business needs. Let us tell you how and why they’re so effective. What Is a Cloud Phone System? Cloud VoIP technologies are telephone platforms hosted by third-party providers.  These types of phone systems offer security features and automated assistance such as extension dialing, auto attendants, and conference bridges. Phone systems switched over to VoIP systems in the mid-90s.  Cloud VoIP increases security by installing telephony

Read More »
Business man on a mobile phone.

  Did you know that 55% of customers prefer to talk to a human customer representative on the phone? This figure should be a wake-up call to small businesses that are yet to embrace business phone systems. Companies without an appropriate phone system are likely to face communication challenges.   Making and receiving calls from clients and other stakeholders is an indispensable part of any business. With the different business phone systems to choose from, you can select one that meets your business needs.   Besides the ease of communication, phone systems automate several services, which helps to increase employee output. Read

Read More »
IP Phone Systems

Small and mid-sized businesses have lots to gain from a mobile VoIP phone solution. Not only is it incredibly cost-effective, but it’s also an efficient and professional way to communicate with clients, suppliers, and company personnel.   If you’ve been mulling over whether you should get a VoIP phone solution, then read on, and we’ll show you why it’s such a good idea.   What Is Mobile VoIP?   VoIP is short for voice over internet protocol, and it’s a type of technology that enables communication by sending digital signals over the internet. In simple times VoIP allows you to

Read More »
Business phone numbers

Even though it is 2020 and there are many ways for businesses and customers to communicate, the phone remains an essential channel. You’ve probably put a lot of thought into the name of your business and your website URL, but what about your phone number? Like your name and web address, it is part of your brand’s identity.   This post covers your options and provides some advice for picking the best phone number for your business.   Types of Business Phone Numbers   Whether you want to get a new business phone number or replace an old one, you’ll

Read More »
Live answering service

  The typical workday is full of distractions. In the course of finishing one task, you’re pausing to answer questions from your staff, respond to an urgent email, and answer phone calls. Do you ever think about how much more you’d get done if those distractions vanished? There may not be a way to eliminate all distractions but the phone call problem is easy to solve. A phone answering service takes care of it all. They respond to callers, take messages, and forward only necessary calls to you. Is this service worth the cost? To find out, start by considering

Read More »
multi line phone system

  In a survey, 95% of respondents believe that customer service is important to their choice of brand and their ongoing loyalty. Installing a reliable multi-line phone system means customers can reach your company directly, which is key to establishing a good relationship. Things to Consider When Choosing a Multi-Line Phone System Before browsing for multi-line phone systems, small businesses need to answer the following questions: How many lines do you need? Will your staff need to be trained to use the system? Which features are included in the package? Can a system grow with your business? These questions will help you determine

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IP Phone Systems

  Is your business making the best use of technology when it comes to communications? Do you still make calls on an old analog phone or have you joined the digital revolution?   VoIP or IP technology is the modern and best way for your business to communicate.   Companies can save 90% on international calls using IP phone systems. By 2021 it’s estimated that 3 billion people will use VoIP to make calls.   The service isn’t tied to one phone line and in fact, doesn’t need a line to work! All that’s required is an Internet connection.   And it’s not limited to voice

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mobile business phone system

  A mobile business phone system has become something of a requirement in this age of working from home and round-the-clock support. Considering that more than half of workers already use their mobile phones to handle work obligations, you’re a little late to the party if you haven’t implemented a system supporting it yet. In the following article, we’ll be talking about the benefits of bringing one to your business. First, however, let’s get into the reasons you need one in the first place. Mobile Is Here to Stay Mobile implementation has surged in both professional and private uses of the Internet for work,

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Small business phone system

  The global coronavirus pandemic has changed life as we knew it.   As the world enters lockdown, businesses everywhere are scrambling around trying to find new ways to work. With global workforces forced to stay at home, many companies have to fight to find a way of staying in business.   Working from home has become the new norm for many employees. Businesses everywhere are now trying to work through new strategies to carry out their work.   This means finding new ways to communicate with their teams, and keeping their phone lines open for their customers.   How

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