The Evolution of Voice over Internet Protocol: Uncovering the Innovators

  In 2020, communicating with customers became even more of a priority for businesses. Small businesses saw some of the greatest losses due to the Covid-19 pandemic. In fact, 45% of small businesses had earned less than half of their regular revenue as of October 2020. For many small businesses, staying in touch with customers and maintaining relationships was essential to staying afloat in the crisis. In 2021, one of the best tools to help your business better communicate with customers is a virtual phone system. Here are the best virtual phone systems that you can start using for your business. Key

Did you know that, according to the American Bar Association, between 2008 and 2018, there was a 15% increase in the number of US lawyers? If you run a law firm, then this figure must come as no surprise to you, given the growth of the law industry in the US. If your law firm has also been growing, then you might be thinking of using a business phone service to make communications within your office and with clients. However, you might have many questions such as: “How can I use a business phone service?” “What are the benefits of having a

Buyers and sellers revealed that communication skills are one of the most valued traits in a great real estate agent. With this in mind, receiving out of office messages can cause consumers to jump to conclusions about your professionalism. They may even seek a different agent, all based on a missed call or two. Of course, we know there are many reasons you’ve missed a call. With the inability to take your business phone with you on the go, your availability for calls is restricted. This is where a virtual phone system comes in. If you are tired of losing clients and sales due

Whether you’re a multi-national company or a small start-up, every business has one thing in common: you need to be reachable by telephone. When it comes to securing telephone lines, entrepreneurs used to only have the option of landlines. These telephone systems are confined to an office space, and they are slow to adopt upgrades and changes. More and more businesses are choosing to go with virtual phone systems, also known as VoIPs (Voice Over Internet Protocols). A virtual phone system stands out from its competitors because of its technological superiority. Keep reading for the top ten benefits of using a

Communication is a vital component of any business, and a reliable phone system is a necessity. To ensure reliability in your communications, forget about old fashioned phone systems. A cloud-based small business phone system comes with several benefits that your business can implement. Here are some of the reasons why small businesses need a phone system. Small Business Phone System Saves Money As a small business, you need to save as much as you can and use the rest of the money to grow your business. A phone system is one of the ways your business can save some money.

A virtual phone system offers business professionals more freedom to travel and work from anywhere in the world without having to worry about missing an important call. Not to mention the much-needed capability to work remotely due to the pandemic. Many virtual phone systems allow you to transfer an incoming call to another employee so that you minimize the risk of losing another important client. If you’re interested in adding or upgrading your business to a virtual phone system, phone.com has many plans at affordable prices to assist your business. Still asking yourself, “What is a virtual phone system?” Then continue to read

From incoming customer calls to tracking down your suppliers, your phone is the lifeline of your business. You’re on the run, juggling all the tasks that come along with being a small business owner, and having a stationary business phone is just not an option. The problem is, using your personal phone number is proving to be difficult and even unprofessional. You’re ready to make a change but your business is your baby and that deserves the best phone system for small business. It’s time for a virtual business phone. Follow along and learn 10 of the best features and benefits

Did you know that 60% of customers prefer to connect with a small business on the phone. This makes small business phone service one of the most significant aspects of your business. It’s understandable that as a small business, you may be looking at a phone service provider as an added expense. However, it’s essential if you want to enjoy seamless communication between co-workers, employees, and customers. Cloud-based business phone services will allow you to do so much more than just make phone calls because you’ll be using the internet. These systems use Voice over Internet Protocol (VoIP), and you’ll get extra features such

It’s no secret that customers don’t want to be sitting on hold for hours on end. In fact, most customers will hang up if they don’t speak to a live person within 11 minutes. Even with social media and live chat options, phone calls are still at an all-time high. It’s not something that you can write off when thinking about how customers can communicate with your business. The old ways of using a regular telephone number just aren’t cutting it anymore. But the good news is that there’s a new player that can make phone communication easy. What is a

Communication between workmates and customers is priority number one, especially for a new business. Having a recognizable, toll-free number is also smart for new.businesses. And now that many companies have transitioned to remote work, being able to have an office at home is more important than ever. Traditional landline phone services can be expensive and limiting. That’s why so many companies are turning toward IP phone systems. Every business has different communication needs though, so which IP phone is right for yours? What Is an IP Phone System? A VOIP phone system is any way of communicating with people through an online or

Cloud services might propel the cloud phone market to $74.25 billion by 2023. Virtual phone systems connect businesses to remote workers, customers, business partners, and other shareholders. They have extensive features that make them better than ordinary landlines. If you plan to choose one for your business, you should understand your business’s needs to select the ideal cloud phone system. Here are helpful tips to guide you throughout the process. Check the Cloud Phone System Features The ideal phone systems should be integrated with the features you need in your business. If you need advanced features, you will need the most advanced phone system

Are you looking for a new virtual phone for your business? Do you want to learn more about the features that you’ll need for your new startup company? If so, then you should look into how to find a small business phone system. There are several different options out there, but only a few can supply the needs your small business actually has. Don’t just go for the first bundle you find. Be sure to consider convenience, accessibility, and your budget when choosing. See below for an in-depth guide on how to find a small business phone system that you’ll get

This year, a staggering number of companies have moved their employees to full-time remote work in wake of COVID-19. Switching to remote work is a pretty attractive move, but not without its own challenges. You cut down on rent and other in-person costs, but it takes a lot of adjustments. If you’re a business owner moving to remote work with the rest of the world, ease your burden by hiring a live virtual receptionist. Virtual receptionists are, well, exactly what they sound like! They do the job of a receptionist, but all over the internet. If you run a small business, a

When you start a business, you need to ensure everything runs in a cost-effective manner in order to remain open and profitable. You also need to keep communication open between you, your members, and clients. Businesses that implement effective methods of communication are 50% more likely to reduce employee and client turnover rates. Finding methods to keep communication open by using online services is especially important. Moving from landline to a virtual voicemail is a smart move in many ways for your business. If you still aren’t convinced you should go virtual, take a look at these 5 benefits you get making the

The global market size for business software is valued at $388.98 billion as of 2020. In 2025, the industry is expected to generate a revenue of a staggering $650.13 billion. It’s easy to see why the enterprise software industry has enjoyed such massive growth in recent years. Every day, the volume of business data grows rapidly, necessitating the use of software to manage it. Small businesses across all industries have also increasingly automated business processes, leading to increased demand for reliable small business software. If you recently started a small business, having the right software for the job can make help you

The term business phone service might get you thinking that this is about answering and making calls within the business. Well, these are essential services for operating a business, but there is more to business phone service than this. Even though many communication services are now cloud-based, the value of phone service for your business is not yet lost. You still need phone service to relay urgent and complex information. A reliable phone service system is, therefore, something every organization should strive to have. But exactly what is a business phone service and why does your company need one? That’s all