At Phone.com, we support our customers using a wide range of phone types with our service, even if we don’t sell those phones directly. Unfortunately, manufacturers sometimes discontinue the sale and support of certain models as they introduce newer ones to replace them.
While most technology continues to progress and improve, the Polycom models listed below no longer receive software updates. Phone.com is aware of the security risks in interconnected networks, and we constantly seek ways to better protect the privacy of our customers.
We encourage all customers with obsolete phones that are vulnerable to compromise to purchase more current models designed for today’s complex environments.
Please contact our Customer Support team for advice on selecting a replacement phone, or if you have any questions or concerns.
Affected Models
| Model | End of Sale | End of Manufacturer Support |
|---|---|---|
| SoundPoint IP 300 | May 11, 2006 | May 11, 2011 |
| SoundPoint IP 301 | March 31, 2008 | Mar. 31, 2013 |
| SoundPoint IP 320/330 | Dec. 31, 2009 | Dec. 31, 2014 |
| SoundPoint IP 430 | Apr. 30, 2010 | Apr. 30, 2015 |
| SoundPoint IP 500 | May 1, 2006 | May 1, 2011 |
| SoundPoint IP 501 | Aug. 20, 2009 | Aug. 20, 2014 |
| SoundPoint IP 600 | Apr. 30, 2007 | Apr. 30, 2012 |
| SoundPoint IP 601 | Mar. 31, 2008 | Mar. 31, 2013 |
| SoundPoint IP 4000 | Aug. 20, 2009 | May. 31, 2014 |
Manufacturer Information
If you’d like more information about Polycom’s End of Life Policy, please see their Support site.
