Our CEOs latest thoughts on customer service published at Entrepreneur.com: Customer service is entering a renaissance. Technology is completely redefining what it means to help your customer base, with use of live chat expected to grow by 87 percent over the next 12 months to 18 months.
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Is Your Customer Service Department Prepared for Today’s Consumers?
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Amber Newman
Amber Newman is a digital marketer with twenty years of experience in the business communications industry. She is passionate about helping small businesses use the latest technology to succeed.