The cost of communications can take up a big chunk of the budget for local governments. Although communications is an essential government function, unnecessary funds spent on old-fashioned or poorly functioning phone systems means fewer dollars are being put to work for the community.
With Phone.com, local governments can keep commitments to constituents, work seamlessly with staff, and collaborate for a fraction of traditional phone systems’ cost.
Direct Every Call with Call Handling Rules
With Phone.com’s call routing features, you direct incoming calls based on the time of day or day of the week. Staff can answer on their desk phone, mobile device, or PC.
If a call does go to voicemail, your users will get an email or text notification so they can react quickly. With our voicemail transcription service, your team can even read the voicemail and forward it to others.
Work From Anywhere
Phone.com mobile apps bring all of our cloud communication features together with the added benefit of making calls over your carrier network or using data coverage or Wi-Fi. Apps are available for iOS and Android.
Separate Personal from Professional
Assigning one of our local, toll-free, or custom phone numbers to your team means they can use their personal mobile device without giving their personal phone number to callers. Staff can manage their public and personal life on one device, but with separate identities.
Local governments and agencies come in varied structures, but having flexible business communications at your fingertips is essential for any staff member who serves the community. That’s why so many local governments and agencies rely on Phone.com.
The needs of local governments can change at any moment. The traditional approach to communications means making guesses about your community’s needs long into the future. Not true with Phone.com. You can easily add or remove users when needs change, even seasonally. With Phone.com it is a snap for administrators to make changes on-demand.
Technology resources are scarce and expensive in the public sector, so it makes sense to choose a solution that can be managed without expensive telco resources.
Local government employees must manage all communications while presenting a polished and professional image. Having communications features that keep you available and connected makes the community you serve feel valued and creates the impression of competence.