“Having an efficient answering service is essential to doing good business. As most small businesses and start-ups have a budget, finding a service that works well and doesn’t break the bank can be difficult. Here are seven services that will help to improve your business and move it forward.
#2 Phone.com Live Receptionist
Who suggested this product?
The Phone.com Live Receptionist was recommended by Ari Rabban from PHONE.COM. You can find out more about Ari Rabban here or read their product recommendation below.
With Phone.com’s Live Receptionist, small businesses can now have their very own live answering service adding versatility, flexibility, and availability to their company, no matter the size. Phone.com’s US-based professional live receptionists ensure calls will be answered by a real person then guided to wherever you choose such as a voicemail box or a different extension.
The Phone.com brand is synonymous with innovation, which not only reflects year-over-year growth for nine straight years, but also executive leadership’s persona. Having founded the company that made the first ever VoIP phone call, CTO Alon Cohen’s expertise with internet-based telephony is unrivaled.
For small businesses, entrepreneurs and innovative enterprises, Phone.com is a comprehensive cloud-based business phone system that offers enterprise-grade, omnichannel unified communications and collaboration (UCaaS) services without requiring any contract.
Why is Phone.com’s Live Receptionist the top choice for small businesses?
No contract or set-up fees: Plans start at $90 per month.
White glove service: Add a personal, professional touch to your business at affordable rates with a Live Receptionist skilled in the nuances of customer service.
Appointment Scheduling: In addition to answering and directing calls, Phone.com receptionists can schedule meetings and appointments on your behalf, straight into your calendar.
Live Call Answering: Their attendants are available to answer your business calls from Monday to Friday between 8 AM EST to 9 PM EST so you’re covered even if you’re busy or closed.
Keep your Business Spam Free: Bothered by pesky robocalls or solicitors? Phone.com attendants screen inbound calls and only forward those pertinent to a customer’s business.
Telephony Expertise: Phone.com’s award-winning UCaaS platform includes HD voice, video conferencing, team messaging, collaboration, follow-me, CRM integration, IVR, queues, fax, audio conferencing and many other contact features.
Live Receptionist capabilities include:
Answering in your company name with a scripted response
Taking messages and sending to email or SMS
Call forwarding (voicemail, extension, cell phone) and screening
Attended Transfer, Cold Transfer, Send to Voicemail
Appointment setting using market-leading software from Appointedd
Simple call instructions based on client criteria”