Are you looking for a new virtual phone for your business? Do you want to learn more about the features that you’ll need for your new startup company? If so, then you should look into how to find a small business phone system.
There are several different options out there, but only a few can supply the needs your small business actually has. Don’t just go for the first bundle you find. Be sure to consider convenience, accessibility, and your budget when choosing.
See below for an in-depth guide on how to find a small business phone system that you’ll get the maximum ROI out of.
1. Positive Online Reviews
Your company is new and exciting. It has all the potential in the world, and now it’s time to reach that potential in your customer’s eyes.
A big factor in meeting the customer’s expectations is communication. To meet that need, you need to supply your company with a phone system that is tried and true.
What better way to find a reputable virtual phone system than through the glowing insight provided from online reviews? These reviews offer you the chance to get a peek behind what it’s like to use the service.
Make sure to factor in both the ratings and comments in the reviews. What is the average score that customers are giving them? If a customer left a bad review, what was the reasoning? Any bad review without a comment shouldn’t be trusted.
Are the customers satisfied overall with the phone system they’ve chosen? Would they recommend the system to others? What comments were made about the customer support that they’ve received? How long have they used the service?
The more customers that have enjoyed the services, the more that you can trust their opinion. Our virtual phone system has been used and approved by over 30,000 businesses.
2. Cloud-Based System
These days, a company’s phone system can no longer be confined to within the walls of their headquarters. The modern workplace doesn’t work that way anymore.
Nowadays, factors of business such as remote workers, work travel, and mobile offices have made it a necessity to have a phone system without borders. That’s why your company needs to invest in a cloud-based phone system.
This allows you and your staff to access your phone system and all of its features from anywhere. Whether they’re cold-calling from their at-home office or tuning into company-wide meetings while traveling for business, it will work like a charm.
Without a cloud-based system, your workers might not have a way to access their voicemail while outside the office. That means missing important calls from clients while their out on face-to-face appointments, networking events, and so on.
3. High-Security System
One of the biggest threats to your small business is a cyber attack. Unfortunately, with the growing digital age, this is becoming more and more of a threat.
If you choose to invest in a low-quality service, then you risk exposing yourself to the darker side of the internet. There are some phone system providers out there that more at risk from recent cyber threats.
The cyber attacks aren’t just a threat to your business. They’re a threat to your employees, remote workers, and (most importantly) clients. Without a high-security system, hackers can gain access to personal information with ease.
Be sure to ask about the security features of any phone system that you are considering for your company. If you see multiple online reviews about a customer experiencing hacks, then drop that system from your list.
Ask them about the different types of security that they offer. It’s always worth considering the highest level if it fits in with your budget.
4. Budget-Friendly Pricing
One of the biggest advantages of investing in a virtual business phone system is the amount of money you can save over a traditional phone system.
In doing so, you no longer have to invest in old phone hardware, phone lines, and so on. You can choose from one of two plans for your business: Pay-per-minute or Unlimited.
With pay-per-minute, you have the ability to pay a low monthly price for each business phone number that you need. The unlimited plan is fully scalable to your company’s growth, allowing you full flexibility for your business model.
The most important thing to consider is the return on your investment. If you purchase a phone system that’s too cheap, you’ll be missing key features. If you purchase one that’s too expensive, you’ll be paying for features you’ll never use.
5. Ease of Use
Spoiler alert: if you set yourself up with a business phone system that’s too complicated, then you’ll never use it. Your employees will find any excuse to use their personal phones instead.
Make sure that you look into the ease of use for any digital phone system that you’re considering. Find one with a simple interface that includes all the features you need.
This will make it easier to train your entire staff, as well as onboard any new employees that you hire as your small business continues to grow.
Find a Small Business Phone System for Your Needs
Now that you’ve seen all the different features and aspects to look for when looking for a small business phone system, be sure to use it to your benefit.
Be sure to read this article for more information on the different phone number options for your business.
For more inquiries, please be sure to reach out to request a quote online and we will be happy to assist you further.