“As the nation responds to our current health crisis, we are going to rely on telework, telehealth and tele-education like never before.”
FCC Commissioner, Jessica Rosenworcel
The FCC issued a pledge on Friday (3/13/2020) for internet and telecommunications companies to “keep Americans connected” during the disruptions caused by the coronavirus pandemic.
The pledge means that for the next 60 days, participating internet service or telephone providers agree to:
- Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
- Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
- Open its Wi-Fi hotspots to any American who needs them.
Phone.com joins dozens of telecoms companies that have endorsed the pledge already, including many regional companies, and larger entities like Charter, Comcast, Google, Sprint, and Verizon.
“Broadband will enable Americans to communicate with their loved ones and doctors, telework, ensure their children can engage in remote learning, and—importantly—take part in the ‘social distancing’ that will be so critical to limiting the spread of this novel coronavirus…I don’t want any American consumers experiencing hardships because of the pandemic to lose connectivity.”
Federal Communications Commission Chairman, Ajit Pai
Phone.com is committed to supporting our customers during this unprecedented situation. If you have questions or if there is anything our team can do to help yours, please let us know.