Today, business is, perhaps twenty-five percent face-to-face and seventy-five percent virtual (I did not research this so if anyone has stats please let me know). There are many tools available to you to better manage your virtual office and make your life a little bit easier. Here are the five best tips for making your virtual world run smoothly.
Just as in the real office place, delegation is the key to getting as much done as possible during the working hours. So, don’t be afraid to push some of that off of your plate on onto another’s. With VoIP, this task is a bit simpler because incoming voicemails and faxes can be directed to your email inbox, where you can simply forward them on with a quick note on how they should be addressed.
2) Keep everyone on the same page
Whether in the real world or the virtual one, keeping your team on the same page will save a lot of time and frustration in the long run. There are a lot of tools out there now to assist you in this task, from instant chat to live feed to document collaboration. From VoIP (services like Phone.com – Virtual Office), there is user-friendly conferencing. The computer screen provides you all the keys you need to keep your conversation running smoothly, so information can be shared quickly and efficiently.
3) Send your customers to the person who can best help them
Rather than making customers wait in long queues that only add to mounting frustrations and liken the chances that call will make its way to your line, create a system that will get it to where it needs to be in the quickest fashion possible. Phone.com Virtual Office services offer a number of options that can help in this task. First, the queue function allows you to send callers to a designated extension or series of extensions based on the answer provided on a touch tone menu. Likewise, a dial-by-name directory can help callers retrieve the person they are seeking without tying up a phone line.
4) Keep networking even when you don’t have the time
Networking is essential in the business place and will ensure that virtual office does not become a thing of the past. Features like chatcalls, which take only seconds to arrange can keep your mind in the forefront of customer’s and investor’s minds and remind them that you are always thinking of them.
5) Keep it moving while on the road
If you want to remain organized and efficient, you can’t drop everything each time you need to leave the office. Cloud based computing ensures that your documents can go with you when you go now, and Phone.com Virtual Office VoIP based services ensures that your voicemails, faxes, call logs, and address books can too.