Some things are a pain. Bakeries when you’re on a low-carb diet. Backseat drivers. Airport security. But setting up VoIP? Astonishingly, not painful at all.
As you may or may not already know, VoIP (voice over internet protocol) is phone service over the internet, but it’s way more than just phone service. It’s a cloud-based communications system jam-packed with awesome features you never knew existed (and once you have them, we promise you’ll never look back). It’s also absolutely ideal for small businesses.
If VoIP has already piqued your interest, but you’re holding off because you think setting it up will be a pain, or take a long time, you’re in for a pleasant surprise. Here’s some proof to show you just how fast and easy it is to get rolling with VoIP.
You can get started right away.
You’re a business owner and you’re busy. That’s why VoIP offers instant setup, which is so easy you can do it yourself. If you opt for a new phone number, whatever you select will work, yup, you guessed it: instantly.
You can use your existing number.
Speaking of phone numbers, chances are you love the one you have. With VoIP, you don’t need to waste any time choosing a new one. Thanks to the magic of number porting, you can keep your beloved number instead of thwarting anxiety attacks because you’ve had it since 2003.
Your phone will work in minutes (or immediately).
If you opt for “plug and play” IP phones, they’ll work the moment you plug them in. But any traditional or cell phone will work faster than you can say “voice over internet protocol.”
US-based support is at the ready.
If you hit any snags or have questions along the way, some VoIP providers offer U.S.-based support 24/7, 365 days a year. Even on Christmas and New Year’s Eve and Thanksgiving. Because business doesn’t stop just because the turkey’s roasting.
And you can do everything from an app.
You’re going to be doing a lot of very cool things with your new VoIP service. Providers know you’re only living your best life when you can do important things—like map out your business’s world domination—with the touch of a button. That’s why you can manage your entire VoIP account, and all of its amazing features, with a convenient app.
Then do more awesome things really quickly.
Once you get going with your new VoIP service, you can start doing more cool things—the type of things that will make your business seem big and bustling—really, really quickly!
Add as many user extensions as you want.
You may only have a couple employees now. Heck, it may just be you. But you need to be prepared for that world domination you’re planning. VoIP offers unlimited user extensions, each one packed with every feature you’ll come to know and love, so you never have to stress about adding more.
Create menus and directories.
Menus and dial-by-name directories help you and your customers by sending them exactly where they need to go. (They’re also another easy way to make your business look established.) VoIP lets you set those up in minutes, too.
Set up call handling and schedules.
Call handling and schedules—which let you decide where you’d like calls to go and when—are at the core of VoIP and they. are. fabulous. So calls from certain friends and family members can go to voicemail during specific hours. Other calls can go to your cell while others go to your colleague or desk phone or even a recording of your business hours. It’s totally up to you.
Make voicemail a lot less annoying.
We don’t know what makes voicemail so annoying but VoIP helps ease the irritation factor with a voicemail-to-email feature that sends an audio file of each message to your inbox. And if you’d rather not listen to them at all, read them with voicemail transcription!
Fax from your cell.
While we don’t recommend throwing your fax machine out the window, you’ll definitely want to once you experience the delight that is faxing—sending and receiving—from your new VoIP-equipped smartphone. You can even create cover pages and attach documents or photos. Its convenience is mind boggling.
Analyze caller data.
If all that’s not enough, VoIP gives you the ability to dive into caller data with detailed reports about your customers’ calling patterns, demographics, even their mobile providers. And you can view it all in easy-to-understand graphs with the click of a button. Just one more thing for you to geek out over and check 10,000 times a day. (You can thank us later!)