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Top 5 Small Business Tips to Compete with the Big Boys

“A noble spirit embiggens the smallest man.” The Springfield Motto – The Simpsons A noble spirit is a fine thing, but it doesn’t close deals and it

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“Thank you for calling, can I put you on hold?” No matter who you call, at some point you’ve heard the line above, assuming a

Read More »
Workstation

This is part two in a two-part series. You can read part one here.  In part one of this two-part series, we discussed ways to dip

Read More »

  Did you know that every Phone.com extension on your account includes a FREE conference bridge, allowing your team to run conference calls with ease? Yes, free

Read More »

When we train new members of our Customer Service team, we focus more than anything on just that: Customer Service. Our new agents are not

Read More »

  The benefit of using your mobile phone for business calls is that you can carry your office in your pocket or purse. Read voicemail, run

Read More »

  Lawyers, therapists, realtors, notaries, call centers, utilities, banks—there are many types of businesses that rely on call recording to keep a record of conversations

Read More »

If you’ve been in business a while, you might have an old fax machine gathering dust in a corner of your office. And you probably have

Read More »
business meeting

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the

Read More »

You’ve just signed up for Phone.com service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick

Read More »

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you

Read More »

It’s everyone’s least favorite part of calling a service company. “Could I place you on hold for a moment?” Well, do I have an option? Didn’t

Read More »

    Starting a new business, so much of your energy goes into making it real. Tangible products, packaging and web presence, the brick and mortar of your storefront.

Read More »

  When customers call your business, what do they hear? A message stating your hours and asking them to leave voicemail? Outdated hold music? Some

Read More »

  Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company’s phone number!

Read More »

You’ve started a promising business and you’re ready to make those great ideas happen. As any successful entrepreneur will tell you, it’s not enough to have

Read More »

Growing up, my family lived in rural suburbia, an area with horse trails instead of sidewalks and the earthy smell of dairy cows in the air. We had

Read More »

Our SVP of Strategic Alliances and Partnerships Joel Maloff may have a fancy title, but behind the scenes, we simply call him Mr. Awesome. You’ll get the

Read More »

“A noble spirit embiggens the smallest man.” The Springfield Motto – The Simpsons A noble spirit is a fine thing, but it doesn’t close deals and it

Read More »

“Thank you for calling, can I put you on hold?” No matter who you call, at some point you’ve heard the line above, assuming a

Read More »
Workstation

This is part two in a two-part series. You can read part one here.  In part one of this two-part series, we discussed ways to dip

Read More »

  Did you know that every Phone.com extension on your account includes a FREE conference bridge, allowing your team to run conference calls with ease? Yes, free

Read More »

When we train new members of our Customer Service team, we focus more than anything on just that: Customer Service. Our new agents are not

Read More »

  The benefit of using your mobile phone for business calls is that you can carry your office in your pocket or purse. Read voicemail, run

Read More »

  Lawyers, therapists, realtors, notaries, call centers, utilities, banks—there are many types of businesses that rely on call recording to keep a record of conversations

Read More »

If you’ve been in business a while, you might have an old fax machine gathering dust in a corner of your office. And you probably have

Read More »
business meeting

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the

Read More »

You’ve just signed up for Phone.com service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick

Read More »

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you

Read More »

It’s everyone’s least favorite part of calling a service company. “Could I place you on hold for a moment?” Well, do I have an option? Didn’t

Read More »

    Starting a new business, so much of your energy goes into making it real. Tangible products, packaging and web presence, the brick and mortar of your storefront.

Read More »

  When customers call your business, what do they hear? A message stating your hours and asking them to leave voicemail? Outdated hold music? Some

Read More »

  Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company’s phone number!

Read More »

You’ve started a promising business and you’re ready to make those great ideas happen. As any successful entrepreneur will tell you, it’s not enough to have

Read More »

Growing up, my family lived in rural suburbia, an area with horse trails instead of sidewalks and the earthy smell of dairy cows in the air. We had

Read More »

Our SVP of Strategic Alliances and Partnerships Joel Maloff may have a fancy title, but behind the scenes, we simply call him Mr. Awesome. You’ll get the

Read More »