Understand the full story with clear, complete audio recordings, and customize your inbound and outbound call recording settings at any time.
Lawyers, therapists, realtors, notaries, call centers, utilities, banks—there are many types of businesses that rely on call recording to keep a record of conversations for legal or monitoring purposes.
Phone.com offers free inbound call recording that you can activate manually on any call.
You can also enable premium recording on your outgoing or incoming calls on your Phone.com account at the the following rates:
Let’s walk through how to set up both the free and premium call-recording options.
This service applies only to incoming calls on your Phone.com number. Once the call has started, simply press *7 on your phone to start recording the call.
When the call is finished, you will find the recording listed in the call logs on your Phone.com account.
To view call logs, mouse over Call Info in your account settings, and click View/Search Call Logs. To review a recording, click the play button beside the log of the completed call. You can also download the recording as an MP3 file.
Our premium call-recording service is more flexible, allowing recording for both incoming and outgoing calls, as well as number-specific recording.
To activate this feature, follow the steps below:
To check your call logs, mouse over Call Info in your account settings, and click View/Search Call Logs. To review the recording, click the play button beside the the log of the completed call. You can also download the recording as an MP3 file.
Call recording is now activated!
Note that recordings are removed from your account after a 13-month period. If you need to save them after that time, we recommend saving them to your computer using the Download as .mp3 link on your call logs page.