Threads of Thankfulness

Raise your hand if you cringe just a little bit when people hit “reply all” on company-wide emails.  I’m glad to see we’re in agreement.  In case you didn’t know, the holidays are the one time each year where “thread etiquette” goes out the window. In a recent company-wide email, I asked everyone to hit the dreaded reply all button and complete the following sentence: I am thankful for… These are four powerful words followed by a profound little view into the lives of each of my colleagues.  Our thread is up to 28 and counting.  The responses have been

Read More »

This guide covers how to change your outbound caller ID name and number for use in outbound business calls from Phone.com

Read More »

Phone.com Ranked One of the Fastest Growing Companies in North America on Deloitte’s 2014 Technology Fast 500â„¢   Attributes Record Growth to Stellar Customer Service and Customizable Features, Helping 25,000+ Small Businesses Manage Communications Anytime, Anywhere NEWARK, NJ–(Marketwired – Nov 13, 2014) – Phone.com, the leader in cloud communications focused on the needs of small business and entrepreneurs, announced today it was ranked in the top 500 on Deloitte’s Technology Fast 500â„¢, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Phone.com’s CEO and co-founder, Ari Rabban, attributes the company’s success

Read More »

This guide covers how to screen your incoming business calls to Phone.com. This allows you to differentiate between callers dialing your personal line and your business line.

Read More »

unBound Digital connects leaders and growth companies from digital ecosystems around the world. The conference brings delegations from Israel, Europe and other tech hubs to meet with investors, entrepreneurs and global corporations. Learn more.   When? November 25, 2014 Where? Vinopolis – London UK

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This guide covers how to forward your Phone.com number to an unlimited minutes extension. This will allow your minutes to be tracked as unlimited usage.

Read More »
Business phone solution for mobile workers.

We are excited to share the newest update to our iPhone app, which will now allow you to place and receive calls using VoIP instead of your cell phone minutes. This will transmit all calls using your cellular data or WiFi connection. Let’s walk through how to set this up on your app and Phone.com account. Receiving VoIP Calls In order to receive VoIP calls on your iPhone app, you will need to add a mobile extension to your account and forward your calls to this extension. To add the extension: Mouse over Configure and select Add a User/Extension. Select Mobile

Read More »
Virtual phone number for small business

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (VOIP), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service. How much of your current bandwidth is needed for high-quality voice calls? This is a question we are asked every day by our customers. Here’s an overview video.    Start by asking yourself a few questions: What is the actual data upload and download speed that your Internet Service Provider (ISP) delivers? What other services and applications on your network consume a portion of that

Read More »

Are you still writing your business contacts on random pieces of paper, or maybe you are tired of having your business and personal contacts mixed together? If so, Phone.com has a great address book feature included with every account that makes managing your business contacts easy and efficient.  There are several benefits to using our address books, including: Importing contacts is simple. Want to transfer your contacts from AOL, Gmail, Plaxo, Windows Live, or Yahoo? We’ve got you covered with an automated importing tool to handle the job. Extension specific contacts. Got a staff of employees that all have their

Read More »

This guide shows you how to block spam callers from wasting your minutes with caller ID, area code, and anonymous call blocking.

Read More »

As a small business owner, are you satisfied with your phone service? Wonder where to find the reliability you need or how to scale your phone system to serve your growing enterprise? You’re not alone. A recent report from Software Advice, a Texas-based service that matches businesses with best-in-class software solutions, suggests that nearly 60 percent of companies currently looking to upgrade their phone systems are looking for a sophisticated VOIP service, one that is both reliable and scalable. Top Reasons for Considering VOIP   The report highlights the top features, pain points and reasons that business owners are looking to VoIP.

Read More »

As a small business owner, time is one of your greatest assets, and also something that seems to be in a constantly short supply. The last thing you need to be doing is tinkering with your phone system, which is why Phone.com has some great preset features that will save you some valuable time. Presets allow you to: Save your settings in templates. These templates can then be quickly applied elsewhere on your account without having to set them up manually repeatedly. Edit your call forwarding in one location. When you save your call forwarding as presets, you can manage

Read More »

Apple recently unveiled their new iPhone 6 and it’s bigger and better than ever. If you’re considering upgrading, or perhaps this is your first iPhone, then why not take advantage of our iPhone app with that new phone of yours?  As a business owner, staying connected with your clients while outside of the office is critical. With our iPhone app, you can fulfill most of your business’s communication needs without being at your desk, including: Placing calls with your Phone.com number. No need for a desk phone to accomplish this. Our app allows you to use your Phone.com number as

Read More »

This guide covers how to transcribe your voicemails to text-based messages.

Read More »

If you are running your business from your home office on a land line, now is a great time to consider switching to a VoIP solution. VoIP offers many excellent benefits for a business owner that a land line simply can’t compete with, including: Exceptional call quality. Enjoy crystal clear, high-definition audio quality with a VoIP phone. A land line will never be able to match the clarity that a VoIP phone can offer. More features. Does your land line include menus, dynamic call forwarding, schedules, and the handful of other features that VoIP offers? These features are necessary to

Read More »

Your next conference call doesn’t need to end up like this: With a little planning and preparation, you can ensure that your next conference call is awesome, informative, and runs smoothly. Here’s 3 tips to make your next meeting the best one yet: Practice beforehand. If this is your first time using your conferencing software, then spend some time before the actual meeting learning how everything works. Each service has unique methods for muting/un-muting callers, or ending the call. Have a backup plan. Technology has its moments of random oddities. Ensure that everyone on the call has a copy of the

Read More »

This guide shows you how to set up a menu system (phone tree) for your business.

Read More »

In the book Remote, Jason Fried and David Heinemeier Hansson, founders of 37signals, present a compelling argument for allowing employees to work from home.  At the core of the discussion is giving your employees the flexibility to work wherever they feel is best. That could be home or a cabin in the mountains, or possibly at one coffee shop in the morning and another in the evening. Does it really matter where they work as long as they are completing their work with flying colors and effectively communicating with the team? If you are currently considering allowing your employees to work remotely, here are five

Read More »

Raise your hand if you cringe just a little bit when people hit “reply all” on company-wide emails.  I’m glad to see we’re in agreement.  In case you didn’t know, the holidays are the one time each year where “thread etiquette” goes out the window. In a recent company-wide email, I asked everyone to hit the dreaded reply all button and complete the following sentence: I am thankful for… These are four powerful words followed by a profound little view into the lives of each of my colleagues.  Our thread is up to 28 and counting.  The responses have been

Read More »

This guide covers how to change your outbound caller ID name and number for use in outbound business calls from Phone.com

Read More »

Phone.com Ranked One of the Fastest Growing Companies in North America on Deloitte’s 2014 Technology Fast 500â„¢   Attributes Record Growth to Stellar Customer Service and Customizable Features, Helping 25,000+ Small Businesses Manage Communications Anytime, Anywhere NEWARK, NJ–(Marketwired – Nov 13, 2014) – Phone.com, the leader in cloud communications focused on the needs of small business and entrepreneurs, announced today it was ranked in the top 500 on Deloitte’s Technology Fast 500â„¢, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Phone.com’s CEO and co-founder, Ari Rabban, attributes the company’s success

Read More »

This guide covers how to screen your incoming business calls to Phone.com. This allows you to differentiate between callers dialing your personal line and your business line.

Read More »

unBound Digital connects leaders and growth companies from digital ecosystems around the world. The conference brings delegations from Israel, Europe and other tech hubs to meet with investors, entrepreneurs and global corporations. Learn more.   When? November 25, 2014 Where? Vinopolis – London UK

Read More »

This guide covers how to forward your Phone.com number to an unlimited minutes extension. This will allow your minutes to be tracked as unlimited usage.

Read More »
Business phone solution for mobile workers.

We are excited to share the newest update to our iPhone app, which will now allow you to place and receive calls using VoIP instead of your cell phone minutes. This will transmit all calls using your cellular data or WiFi connection. Let’s walk through how to set this up on your app and Phone.com account. Receiving VoIP Calls In order to receive VoIP calls on your iPhone app, you will need to add a mobile extension to your account and forward your calls to this extension. To add the extension: Mouse over Configure and select Add a User/Extension. Select Mobile

Read More »
Virtual phone number for small business

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (VOIP), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service. How much of your current bandwidth is needed for high-quality voice calls? This is a question we are asked every day by our customers. Here’s an overview video.    Start by asking yourself a few questions: What is the actual data upload and download speed that your Internet Service Provider (ISP) delivers? What other services and applications on your network consume a portion of that

Read More »

Are you still writing your business contacts on random pieces of paper, or maybe you are tired of having your business and personal contacts mixed together? If so, Phone.com has a great address book feature included with every account that makes managing your business contacts easy and efficient.  There are several benefits to using our address books, including: Importing contacts is simple. Want to transfer your contacts from AOL, Gmail, Plaxo, Windows Live, or Yahoo? We’ve got you covered with an automated importing tool to handle the job. Extension specific contacts. Got a staff of employees that all have their

Read More »

This guide shows you how to block spam callers from wasting your minutes with caller ID, area code, and anonymous call blocking.

Read More »

As a small business owner, are you satisfied with your phone service? Wonder where to find the reliability you need or how to scale your phone system to serve your growing enterprise? You’re not alone. A recent report from Software Advice, a Texas-based service that matches businesses with best-in-class software solutions, suggests that nearly 60 percent of companies currently looking to upgrade their phone systems are looking for a sophisticated VOIP service, one that is both reliable and scalable. Top Reasons for Considering VOIP   The report highlights the top features, pain points and reasons that business owners are looking to VoIP.

Read More »

As a small business owner, time is one of your greatest assets, and also something that seems to be in a constantly short supply. The last thing you need to be doing is tinkering with your phone system, which is why Phone.com has some great preset features that will save you some valuable time. Presets allow you to: Save your settings in templates. These templates can then be quickly applied elsewhere on your account without having to set them up manually repeatedly. Edit your call forwarding in one location. When you save your call forwarding as presets, you can manage

Read More »

Apple recently unveiled their new iPhone 6 and it’s bigger and better than ever. If you’re considering upgrading, or perhaps this is your first iPhone, then why not take advantage of our iPhone app with that new phone of yours?  As a business owner, staying connected with your clients while outside of the office is critical. With our iPhone app, you can fulfill most of your business’s communication needs without being at your desk, including: Placing calls with your Phone.com number. No need for a desk phone to accomplish this. Our app allows you to use your Phone.com number as

Read More »

This guide covers how to transcribe your voicemails to text-based messages.

Read More »

If you are running your business from your home office on a land line, now is a great time to consider switching to a VoIP solution. VoIP offers many excellent benefits for a business owner that a land line simply can’t compete with, including: Exceptional call quality. Enjoy crystal clear, high-definition audio quality with a VoIP phone. A land line will never be able to match the clarity that a VoIP phone can offer. More features. Does your land line include menus, dynamic call forwarding, schedules, and the handful of other features that VoIP offers? These features are necessary to

Read More »

Your next conference call doesn’t need to end up like this: With a little planning and preparation, you can ensure that your next conference call is awesome, informative, and runs smoothly. Here’s 3 tips to make your next meeting the best one yet: Practice beforehand. If this is your first time using your conferencing software, then spend some time before the actual meeting learning how everything works. Each service has unique methods for muting/un-muting callers, or ending the call. Have a backup plan. Technology has its moments of random oddities. Ensure that everyone on the call has a copy of the

Read More »

This guide shows you how to set up a menu system (phone tree) for your business.

Read More »

In the book Remote, Jason Fried and David Heinemeier Hansson, founders of 37signals, present a compelling argument for allowing employees to work from home.  At the core of the discussion is giving your employees the flexibility to work wherever they feel is best. That could be home or a cabin in the mountains, or possibly at one coffee shop in the morning and another in the evening. Does it really matter where they work as long as they are completing their work with flying colors and effectively communicating with the team? If you are currently considering allowing your employees to work remotely, here are five

Read More »
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