Conversational AI augments quality management with fully integrated, voice-enabled access to call and interaction reports, customer information and service performance Newark, NJ (November
Are you a busy small business owner trying to streamline your business? The Internet has changed business as we know it. Each day we
Work is busy. And as a small business owner, work is everything. But is your business phone system working for you? Your work phone
Leading provider of agile business telephony and collaboration services reinforces support for New Jersey’s Innovation Economy as festival sponsor and exhibitor; Ari Rabban, Phone.com
No one who’s just launched a business wants to look like they just launched a business. But how do you seem
It sounds like something only a techie could love: VoIP. You hear the acronym and think, “No way. Not for me.” Not
Just because consumers may prefer to call your business doesn’t mean they’ll settle for sub-par experiences. By Ari Rabban, CEO, Phone.com Chatbots, live messaging,
Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video
If you feel like you’re getting more scam calls than ever, you’re right. And it’s not just you. Americans received an astounding 26.3 billion robocalls
They may drive you crazy sometimes but let’s face it: you kind of love your coworkers. (You know you do!) And it takes
We had the pleasure of chatting with Ken Bass from Spectrio about his background, the company’s growth over the years, working with Phone.com as
NEWARK, NJ (March 26, 2019) — Phone.com today announced that its cloud-based unified communications services (UCaaS) platform has been named the 2019 INTERNET TELEPHONY Product of the Year. For
We are pleased with our growth in 2018 and are committed to never standing still. This is the future we have been preparing for, and
There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people
Working remotely is increasingly popular these days, with employers and employees alike discovering the benefits of working away from the office. That said, remote work
A new report by marketing and research firm Criteo reveals that mobile apps grabbed the lion’s share of e-commerce transactions in 4Q’17 for retailers that
Allowing employees to work from home is a growing trend that shows little signs of stopping or slowing down. The feasibility of remote work depends
As the holiday season approaches, many businesses are looking at ways to translate holiday shopping trends into sales. You’ve no doubt already seen the start
