Phone.com dedicated to serving the SMB marketplace via Telecom Reseller

On September 10, 2019
5:46 pm
Filed under Press Room

“Phone.com, a pioneering company in the field of cloud communications, has kept it simple and kept its mandate from its beginning: to deliver excellent and affordable cloud communications services to the SMB market, which Rabban defines as twenty employees and smaller. Today, phone.com works to deliver larger enterprise style services to the SMBs at prices that make sense for SMBs. In this podcast, Ari Rabban, CEO provides an overview of the firm’s history and some insight into the company’s newest developments. “There’s no secret sauce,” says Rabban in discussing his company’s ongoing success in a competitive market.

Photo & Text by William Swayze The owners of small and medium-sized businesses (SMBs) are often overwhelmed by the thought of embracing new voice-assisted technologies for their staff and customers. Voice applications are too complicated, expensive and advanced, they complain. They also note that the major players in voice tech are still ignoring them in favor of doing business with big companies. Robert Naughton, chief revenue officer at Voicify (Brooklyn, N.Y.), told a group of SMB owners and others that this was not the time to dawdle. “If you’re not first, you are last. In voice

How is AI going to help small businesses? by Alon Cohen, CTO/EVP Phone.com The power of the cloud is such that technologies that were once out of reach for all but the largest companies can now be implemented easily by almost any small business. The same can be said about many aspects of artificial intelligence. Businesses can now purchase off-the-rack AI services to help them with everything from fraud prevention to tax preparation. They can find their customers where they live by integrating with smart home devices found in over 25% of US households…. Click here to read the

VOICE Summit 2019 News Arria NLG and Phone.com announce plans for world’s largest voice-first event. By DevPro Journal Staff July 1, 2019 Arria NLG announced that its Chief Scientist, Professor Ehud Reiter, and COO, Jay DeWalt, will co-host, “How Businesses Are Leveraging the Power of Natural Language Generation and Conversational AI,” at VOICE Summit 2019, to be held July 22-25, 2019 at the New Jersey Institute of Technology in Newark, NJ. The award-winning provider of natural language generation (NLG) is a VOICE Summit Silver Sponsor, and company executives will showcase its leading-edge technology at booth K-25 and K-26. Phone.com announced that both CEO, Ari Rabban, and CTO, Alon Cohen,

Just because consumers may prefer to call your business doesn’t mean they’ll settle for sub-par experiences. By Ari Rabban, CEO, Phone.com Chatbots, live messaging, SMS, artificial intelligence, video chat—all of these channels and technologies have changed the way consumers interact with businesses. And in return, more entrepreneurs and small business owners are content to list their personal numbers under their organization’s contact information. But for all the hype around more modern customer service channels, voice remains an essential part of your communications. Studies show that 70% of consumers still prefer to speak to human customer service representatives over automated systems.

“Phone.com has introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to manage all channels of business communications directly from any Windows or Mac desktop computer or laptop…” Click here to read the rest of the article >

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications NEWARK, NJ / ACCESSWIRE / June 19, 2019 / Phone.com today introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to easily manage all channels of business communications directly from any Windows or Mac desktop computer or laptop. For small and medium-sized businesses (SMBs), Phone.com Communicator’s user-centric design provides unfettered visibility to inboxes, address books, call logs, and the industry’s

Phone.com CEO Ari Rabban, Karen Hunter and Alon Cohen

Phone.com was invited to join the Karen Hunter Show on SiriusXM on May 28th, 2019 for #TechTuesday. Our own Ari Rabban, CEO of Phone.com, and Alon Cohen, CTO and Executive VP, had the pleasure of joining Karen for an informative chat session on her show, talking about Phone.com’s benefits for small-to-medium businesses, the Newark, NJ entrepreneurial community and emerging VoIP technology. Besides hosting her SiriusXM show on channel 127 Urban View, Karen Hunter is a Pulitzer Prize-winning journalist and professor. Her radio talk show is widely lauded for its focus on emerging technology, entrepreneurial spirit, hands-on approach to

NEWARK, NEW JERSEY – Phone.com’s SVP of Business Development, Brent Barbara, recently sat down for a one-on-one interview with TMCNet.com CEO Rich Tehrani about Phone.com’s growth. To read Tehrani’s blog post, click here >

LAS VEGAS, NV – Phone.com’s SVP of Strategic Alliances & Chief Compliance Officer Joel Maloff will speak at the ITEX & MSPEXPO in Las Vegas on Thursday, April 25, 2019 at 9:00 am. For more information, click here >

April 10, 2019 // Cloud Communications Alliance, Douglas Green, Healthcare, Podcasts, Press Releases, SR 4-14 podcast In less than ten years, Joel Maloff, Senior Vice President of Strategic Alliances and Chief Compliance Officer at phone.com has been a part of a big expansion of the company’s community of channel partners. A key component of the company’s growth has been healthcare, which means meeting demand for HIPAA-compliant, cloud-based communications services. In this podcast Maloff discusses in detail the mechanics of compliance and why it’s critical for companies in cloud communications to partner with a company who has put their arms around

In a piece for Uxaas Journal, Phone.com‘s Joel Maloff gives tips for MSPs searching for VoIP & UcaaS vendor partners. Read more here >

CTO/EVP of Phone.com Alon Cohen’s article for the technology site, No Jitter, is about the emergence of APIs in unified communications services. Cohen’s piece details how APIs can streamline UC and strengthen their value through topics like programmatic communications tools, simple access to the PBX, flexibility of IVR systems, and more. Read the full article here >

Phone.com’s CEO Ari Rabban gave the keynote speech at the third annual Newark Tech Summit on Tuesday, October 16. Held in downtown Newark, the event brought together entrepreneurs, startups, companies, and people in the tech industry eager to connect. Rabban’s spoke of his journey in the telecom industry and how integral the city of Newark is in the burgeoning New Jersey tech scene. Read the full article here >

A coworking space is made up of its members, and on the day of the Launch Pad ribbon cutting we were able to find several tech entrepreneurs who wanted to talk to us about the space. Anchoring the coworking space is Phone.com, which moved 16 employees to Launch Pad in April. Ari Rabban, cofounder and CEO of this 10-year-old “startup,” was one of Launch Pad’s “first believers.” A first believer, according to Launch Pad cofounder and CEO Chris Shultz, can be a supporter or even one of the the first customers. Rabban was both. And he’s so enthusiastic about his new surroundings that

Newark, NJ—Scores of residents and entrepreneurs from the city attended a ribbon cutting ceremony and celebration for the opening of Launch Pad, a co-working space located in the Hahne & Co building on Halsey Street. The event, held at the Launch Pad Newark on Wednesday night, featured a live band, food and drinks. Mayor Ras J. Baraka, Launch Pad CEO Chris Schultz, Phone.com President Ari Rabban, and L+M Developer Jake Pine participated in the ribbon cutting. Chief Information Officer for the City of Newark Seth Wainer told TAPInto Newark that Launch Pad creates an important space for both big and small

Today, users of a multitude of mobile and desktop applications regularly take advantage of Voice over Internet Protocol technology. Many popular communication apps, from Cisco Systems’ WebEx to Skype, trace their lineage back to technology pioneered by Alon Cohen. VoIP uses IP to transmit real-time voice communications, and its foundation dates back several decades (voice packets were sent over ARPANET in the 1970s, notes the website Get VoIP). “The original idea behind VoIP was to transmit real-time speech signal over a data network and to reduce the cost” for long-distance calls, because VoIP calls would go over packet-based networks at a flat rate, instead

Your startup might be lurching along without much capital, but that doesn’t mean you can drop off the grid. Your business needs social media, and, fortunately, you don’t have to drain your account to get a big boost from today’s hottest platforms. You just have to be strategic without becoming too stingy. Read full article here >