As a small business owner, are you satisfied with your phone service? Wonder where to find the reliability you need or how to scale your phone system to serve your growing enterprise? You’re not alone. A recent report from Software Advice, a Texas-based service that matches businesses with best-in-class software solutions, suggests that nearly 60 percent of companies currently looking to upgrade their phone systems are looking for a sophisticated VOIP service, one that is both reliable and scalable. Top Reasons for Considering VOIP The report highlights the top features, pain points and reasons that business owners are looking to VoIP.