Companies that are making a difference

In a year end piece summarizing the VoIP industry in 2008 and looking forward towards 2009, analyst Jon Arnold published this article for TMCNET magazine. In the article titled “VoIP in 2008 – Im not dead” Arnlod mentions 10 companies that made a difference in 2008 and Phone.com is among them. Arnold says about Phone.com: “— there is no shortage of SMB IP telephony solutions, but this one really shows what’s possible with a Web-based service. They offer residential service as well, but more importantly, Phone.com makes ease-of-use a priority, and shows just how flexible do-it-yourself VoIP can be.” Ease

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By: Ari The end of every year is always a time when lots of predictions for the new year appear in various publications. Today I wanted to comment on NetworkWorld and the Top 10 predictions for VoIP and convergence for 2009. I agree with the authors, Steve Taylor and Larry Hettick with most (if not all) of their thoughts as I have also stated in some of my predictions. First, as I wrote in my previous blog, i do think that we need to NOT generalize and call it “Predictions for VoIP” as Voip is to general. Any replacements are

Read More »

By: Ari Today, Phone.com announced a new service called Phone.com Global Numbers. Phone.com now offers all its Virtual Office customers the ability to obtain a phone number over 40 countries. If you have a business in the US but have customers or clients in France (see complete list of countries here) you can get a local phone number with say a Paris area code and give it to your clients. They now can dial that number and reach you in the US. Simple. They only pay a price of a local Paris call. You only pay for a US minute

Read More »

By: Alon Cohen NEW Phone.Com online forum lets customers and office managers collaborate, ask questions about product features and share ideas. PHONE.COM LABS is home to new technologies and “ideas-in-progress” developed by Phone.Com programmers and engineers. Brian Scott, our COO explains how “Phone.Com Labs” works to form a link from traditional product development cycles to a more user-centric innovation. What does Phone.Com Labs do? Phone.Com Labs was launched as a forum for sharing new technologies, concepts and ideas with potential users and customers. Our purpose is to offer previews so our developers, engineers and users can have a discussion about

Read More »

By: Ari Today, Alerts.com announced that it partnered with Phone.com and other companies to bring to market an exciting set of applications and services that enable any person to receive real-time alerts brought directly to their phones and/or email! As their press release states: “These partnerships are all designed to provide the company with a scalable delivery platform able to handle millions of messages almost instantly” Alerts.com delivers many different alerts from wake up calls to NFL scores to traffic alerts and your daily horoscope. Phone.com brings to this alliance both phone call termination as well as sophisticated text to

Read More »

Virtual Office “Types of Calls” Just as important as Call Forwarding features, or Menu options, is the suite of critical settings Phone.com calls “Call Handling Rules”. These “rules” (or settings) determine how callers will be dealt with, what they will hear, and when – basically what callers, most importantly sales prospects and existing customers, will experience when they call in to your main Phone.com toll-free or local number. With Phone.com Virtual Office you are able to control their experience. Phone.com gives you the ability to make it a pleasant, helpful and productive experience – rather than a disorganized, confusing and

Read More »

The Star Sub-Feature in the Popular Phone.com Call Forwarding Suite Mike Kolodziej, President and Founder of The Dent Doc, a mobile dent repair service for automobiles, was recently quoted in an interview as saying: “… Caller ID Routing is one of my favorite features, besides the menu, and the auto-reception. It displays the 9:00AM to 6:00PM hours of operation option to send calls to my cell-phone, or to my contractors, to their cell phone, 9 am to 6 pm. After 6 pm I send all calls to my Phone.com voicemail box. So Phone.com, in a very real sense, is my

Read More »

Rich Tehrani, President and Editor-in-Chief of TMCNET and Internet Telephony Magazine recently published an interview we had. Rich and his team have been covering the voice over IP and Internet Telephony industry pretty much from its inception and their ITExpo is the biggest pure industry conference and tradeshow. Their biggest event is coming up September 16-18 in LA and I will be speaking there on behalf of Phone.com. Below is a copy of my interview with Rich: Ari Rabban, CEO and Co-Founder of Phone.com, recently took the time to answer some of my questions about home and business phone systems,

Read More »

Creating Positive First Impressions Phone.com™ Virtual Office Call Forwarding gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, car, PDA devices, cell phones, in fact any phone anywhere in the world. This allows you to create a positive first impression for every first time caller, not to mention repeat sales prospects and important customers. Phone.com’s Follow Me Calling sub-feature of the Call Forwarding feature series, makes it possible for you to have important incoming calls forwarded to another virtual phone number, or a series of alternative phone numbers

Read More »

There are many publications covering the voice over IP (VoIP) industry. One of the better industry publications for reviewing trends and seeing some “real analyzed” industry stats is: IP Business News, edited by Gary Kim. A recent article discusses the large number of home phone lines that the big incumbent phone companies are losing. Contrary to what many think, these lines are not all lost to mobile phones. The article addresses a survey conducted by the Yankee Group showing that “Many consumers are not getting rid of their home phone but instead are switching to alternate or lower cost residential

Read More »

Today we introduced another cool feature for our Virtual Office service. Customers may now type in the message (phone greeting) they want callers to hear once they dial their virtual number. Our professional phone greetings system will translate the message to a voice message using one of our over 30 automated voice talents. With Text-To-Speech-Greeting, you can simply type your script, select a voice, add sound effects and preview then upload to your Phone.com account. Our Text-To-Speech-Greeting feature is a great way to get started without the need to record your own greeting or to use until you get your

Read More »
Man reading an SMS message

At Phone.com we offer several different services. One of them is our Phone.com – Home Phone Service. There are many VoIP based home phone services out there. Many in our industry assume that by now everyone knows what a VoIP home phone service is and how it works – but why should we assume that? Here is an explanation! Now that you know what it is, what should you look for when choosing such a service? Despite all the cool and valuable features, PRICE is still the main factor and we acknowledge this fact. Reliability of the service is the

Read More »

I PORT YOU PORT HE PORTS SHE PORTS   What is port? Some people think of sailing, others dessert wine (actually come to think of it they go together). But here at Phone.com we think of the verb TO PORT as one of the best features. Why? Because we totally get that you are well known not just by the company you keep, but by the number you give out. Your identity may be integrally linked to your digits. So keep them, just PORT them to our service.   Enter Phone.com. You can enjoy all the benefits our Virtual Office

Read More »

In a year end piece summarizing the VoIP industry in 2008 and looking forward towards 2009, analyst Jon Arnold published this article for TMCNET magazine. In the article titled “VoIP in 2008 – Im not dead” Arnlod mentions 10 companies that made a difference in 2008 and Phone.com is among them. Arnold says about Phone.com: “— there is no shortage of SMB IP telephony solutions, but this one really shows what’s possible with a Web-based service. They offer residential service as well, but more importantly, Phone.com makes ease-of-use a priority, and shows just how flexible do-it-yourself VoIP can be.” Ease

Read More »

By: Ari The end of every year is always a time when lots of predictions for the new year appear in various publications. Today I wanted to comment on NetworkWorld and the Top 10 predictions for VoIP and convergence for 2009. I agree with the authors, Steve Taylor and Larry Hettick with most (if not all) of their thoughts as I have also stated in some of my predictions. First, as I wrote in my previous blog, i do think that we need to NOT generalize and call it “Predictions for VoIP” as Voip is to general. Any replacements are

Read More »

By: Ari Today, Phone.com announced a new service called Phone.com Global Numbers. Phone.com now offers all its Virtual Office customers the ability to obtain a phone number over 40 countries. If you have a business in the US but have customers or clients in France (see complete list of countries here) you can get a local phone number with say a Paris area code and give it to your clients. They now can dial that number and reach you in the US. Simple. They only pay a price of a local Paris call. You only pay for a US minute

Read More »

By: Alon Cohen NEW Phone.Com online forum lets customers and office managers collaborate, ask questions about product features and share ideas. PHONE.COM LABS is home to new technologies and “ideas-in-progress” developed by Phone.Com programmers and engineers. Brian Scott, our COO explains how “Phone.Com Labs” works to form a link from traditional product development cycles to a more user-centric innovation. What does Phone.Com Labs do? Phone.Com Labs was launched as a forum for sharing new technologies, concepts and ideas with potential users and customers. Our purpose is to offer previews so our developers, engineers and users can have a discussion about

Read More »

By: Ari Today, Alerts.com announced that it partnered with Phone.com and other companies to bring to market an exciting set of applications and services that enable any person to receive real-time alerts brought directly to their phones and/or email! As their press release states: “These partnerships are all designed to provide the company with a scalable delivery platform able to handle millions of messages almost instantly” Alerts.com delivers many different alerts from wake up calls to NFL scores to traffic alerts and your daily horoscope. Phone.com brings to this alliance both phone call termination as well as sophisticated text to

Read More »

Virtual Office “Types of Calls” Just as important as Call Forwarding features, or Menu options, is the suite of critical settings Phone.com calls “Call Handling Rules”. These “rules” (or settings) determine how callers will be dealt with, what they will hear, and when – basically what callers, most importantly sales prospects and existing customers, will experience when they call in to your main Phone.com toll-free or local number. With Phone.com Virtual Office you are able to control their experience. Phone.com gives you the ability to make it a pleasant, helpful and productive experience – rather than a disorganized, confusing and

Read More »

The Star Sub-Feature in the Popular Phone.com Call Forwarding Suite Mike Kolodziej, President and Founder of The Dent Doc, a mobile dent repair service for automobiles, was recently quoted in an interview as saying: “… Caller ID Routing is one of my favorite features, besides the menu, and the auto-reception. It displays the 9:00AM to 6:00PM hours of operation option to send calls to my cell-phone, or to my contractors, to their cell phone, 9 am to 6 pm. After 6 pm I send all calls to my Phone.com voicemail box. So Phone.com, in a very real sense, is my

Read More »

Rich Tehrani, President and Editor-in-Chief of TMCNET and Internet Telephony Magazine recently published an interview we had. Rich and his team have been covering the voice over IP and Internet Telephony industry pretty much from its inception and their ITExpo is the biggest pure industry conference and tradeshow. Their biggest event is coming up September 16-18 in LA and I will be speaking there on behalf of Phone.com. Below is a copy of my interview with Rich: Ari Rabban, CEO and Co-Founder of Phone.com, recently took the time to answer some of my questions about home and business phone systems,

Read More »

Creating Positive First Impressions Phone.com™ Virtual Office Call Forwarding gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, car, PDA devices, cell phones, in fact any phone anywhere in the world. This allows you to create a positive first impression for every first time caller, not to mention repeat sales prospects and important customers. Phone.com’s Follow Me Calling sub-feature of the Call Forwarding feature series, makes it possible for you to have important incoming calls forwarded to another virtual phone number, or a series of alternative phone numbers

Read More »

There are many publications covering the voice over IP (VoIP) industry. One of the better industry publications for reviewing trends and seeing some “real analyzed” industry stats is: IP Business News, edited by Gary Kim. A recent article discusses the large number of home phone lines that the big incumbent phone companies are losing. Contrary to what many think, these lines are not all lost to mobile phones. The article addresses a survey conducted by the Yankee Group showing that “Many consumers are not getting rid of their home phone but instead are switching to alternate or lower cost residential

Read More »

Today we introduced another cool feature for our Virtual Office service. Customers may now type in the message (phone greeting) they want callers to hear once they dial their virtual number. Our professional phone greetings system will translate the message to a voice message using one of our over 30 automated voice talents. With Text-To-Speech-Greeting, you can simply type your script, select a voice, add sound effects and preview then upload to your Phone.com account. Our Text-To-Speech-Greeting feature is a great way to get started without the need to record your own greeting or to use until you get your

Read More »
Man reading an SMS message

At Phone.com we offer several different services. One of them is our Phone.com – Home Phone Service. There are many VoIP based home phone services out there. Many in our industry assume that by now everyone knows what a VoIP home phone service is and how it works – but why should we assume that? Here is an explanation! Now that you know what it is, what should you look for when choosing such a service? Despite all the cool and valuable features, PRICE is still the main factor and we acknowledge this fact. Reliability of the service is the

Read More »

I PORT YOU PORT HE PORTS SHE PORTS   What is port? Some people think of sailing, others dessert wine (actually come to think of it they go together). But here at Phone.com we think of the verb TO PORT as one of the best features. Why? Because we totally get that you are well known not just by the company you keep, but by the number you give out. Your identity may be integrally linked to your digits. So keep them, just PORT them to our service.   Enter Phone.com. You can enjoy all the benefits our Virtual Office

Read More »
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