A responsive business phone system is critical to your small business. A study in Newsweek found that 70% of consumers prefer speaking to a live agent over an automated system. If callers aren’t reaching a live representative when they call your business, you could be missing opportunities. A live answering service ensures that callers receive a friendly and professional response each time they reach out. When you partner with a reliable cloud-based communication provider, you can get seamless calling and live receptionist services. Understanding this solution and how it operates will help you appreciate its potential and enable you to