IP Phone System: What It Is and Why You Should Care

On June 30, 2021
5:12 pm
Filed under Learning

What Is an IP Phone System? While technology has given us more innovative communication channels, most small businesses have yet to abandon the phone. Companies are rapidly replacing traditional phones with IP phones that offer greater benefits to both them and their customers. The same holds true with regards to snail mail. Today, email, chat, and video takes its place, providing faster, more reliable communications. Whether via phone, email, chat, or video, we now can establish personal connections with customers without being face-to-face. An IP phone may be new to you, but it’s simple to understand. PC Mag defines an

If your time is short Illegal robocalls are a nuisance and a vehicle for bad actors to commit fraud. The telecommunications industry has developed a framework called STIR/SHAKEN to verify the authenticity of caller ID numbers. The deadline to implement these protocols is June 30, 2021. Phone.com complies with these requirements. The change will have no customer impact except for hopefully reducing the number of illegally spoofed caller-IDs. Some carriers may also flag calls as “Trusted.” Background Illegal robocalls are a nuisance and a vehicle for bad actors to commit fraud. The recent surge in robocalls is due

Phone.com executives Joel Malof (SVP of Strategic Alliences) and Brent Barbar (SVP of Business Development will participate in several panel discussions at this premier event for channel partners. Choosing the Right Vendor Partners for Profitability – Wednesday, 1:00 PM The right vendor partner should not only provide a good and profitable product or service. The partner should provide a number of extra benefits as well. How does the partner train your staff for sales and service? Are marketing and sales materials and tools provided? What about post implementation support such as up-selling the customer? How about troubleshooting problems? Joel Maloof

Phone.com provides business communications services and local phone numbers to customers in Canada. We also offer Canadian phone numbers to US-based customers that would like to have a local presence in Canada. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses based in the US and Canada. Are you looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use. In just minutes, you can take your business to the

Record growth is the result of unparalleled customer service, small business demand for flexible, mobile UCaaS solutions, and the need for HIPAA-compliant video communications.

What is a VoIP Phone: Learning the Basics Recent technology has made it possible for many more channels of communication to be available. Despite chat, text, social media, and other communication channels, evidence shows phones are as crucial as ever. So, what is a VoIP phone, and why should you consider it? It’s been hard for many companies to eliminate phone calls, especially for small businesses that need to maintain a close connection with customers. If you’re looking for options to modernize the way your company makes and receives calls, you’ve likely come across VoIP phones but don’t quite understand

What is a Softphone? Depending on the size and the industry of your business, you might be swimming in a sea of desk phones. As life becomes more mobile and digital, especially after the pandemic, the desk phone’s days are numbered. Companies, especially small- to mid-sized businesses, are ditching clunky telephones in favor of mobile communications. Here’s where the answer to “what is a softphone?” comes to save the day. Softphones are basically software-based phones. They connect calls via a computer or mobile phone, relying on Voice over Internet Protocol (VoIP) technology. By using VoIP, you can place voice

Summer is right around the corner; after over a year of uncertainty, stress, and government mandated lockdowns, you’re probably looking forward to taking a long vacation, ideally somewhere that allows you to disconnect from work to some degree. But if you own or run a small business, you can’t drop completely off the grid, right? Wrong. While that may have been the case a few years ago, today there are many business resources that you can use to ensure that things continue to run smoothly, even if you’re out of town and out of reach. There’s project management software you can use to make sure everybody

What Is An Answering Service For Small Businesses? In a nutshell, an outsourced answering service for small businesses consists of a person who takes incoming calls and makes decisions around them to improve your company’s communication. You may also hear the terms virtual receptionist or live receptionist as synonyms. They are not your employee but a paid service, so you can avoid adding headcount. According to the portal Business.com, “Virtual receptionist companies offer a variety of services that can improve your business’s ability to manage incoming calls from customers, adding a layer of professionalism to your consumer-facing communications.” One study

Record growth is the result of unparalleled customer service, small business demand for flexible, mobile UCaaS solutions, and the need for HIPAA-compliant video communications.