Why You Should be Using Voicemail to Email for Your Business

Mobile phone service

We are pleased with our growth in 2018 and are committed to never standing still. This is the future we have been preparing for, and we are optimistic that it will provide us with more opportunities to innovate and exceed customer expectations for many years to come.   2018 was great for Phone.com and we hope you had the very best year too! A core virtue of our company is to help you, the small business. We are putting in long hours to improve our network and services, adding better tools and new features along the way. We have been

Read More »
Entrepreneur using VOIP

It’s the weekend and you need time to relax and recharge. It’s simply not feasible for your phone to be ringing off the hook. So, what can you do? With Phone.com’s Schedules feature, you can set certain hours for your business phone to ring and then direct all calls to voicemail. This is perfect for weekends, holidays, vacations, and other moments when you simply can’t answer. Now that your schedules are set up, we want to share some helpful tips on voicemail greeting protocol. Sometimes understanding your customers comes down to simply understanding human nature and the behaviors, attitudes, and

Read More »
Upset office worker

    It’s difficult to quantify how much businesses use different software and applications for everyday operations. There are so many apps available for messaging, email, editing, social media, and an endless list of others that can be crucial for your small business. But there comes a point of saturation, where the benefit, ubiquity, and convenience actually becomes detrimental. Are you or your employees suffering from app overload? It’s very tempting to read that sentence in an infomercial voice, but app overload is actually real. According to a new study from CITE Research, which surveyed more than 2,000 workers across

Read More »
small business using audio conferencing

In the mobile age where remote workers are spread out around the world, it’s gotten more difficult to get everyone on the same page or in the same room. Schedules are loose, distractions are high, and projects are many. So, if your business relies on smooth communication and yoAduour workforce is vast and spread out, you could benefit greatly by utilizing audio conferencing for any and all meetings. Here are some reasons why… Cost If you’re looking to get all the major players in the office for a meeting, that’s going to set you back a bit. Make room in

Read More »
entrepreneur preventing robocalls

One minute you’re being productive at work and the next your phone rings incessantly with an unknown number and your voicemail starts to pile up with cryptic messages asking for money or slick scripts about a fantastic offer you can’t miss. It’s annoying, but more so, it’s illegal. The FTC says that “Your written or oral consent is required for ALL autodialed or prerecorded calls or texts made to your wireless number. Telemarketers have never been permitted to make robocalls to your wireless phone based solely on an “established business relationship” with you.” With life and business increasingly moving more

Read More »
woman using voip

  A key feature of the Phone.com service is Call Forwarding. Given that lots of our customers are small business owners or sole proprietors, this feature gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, cell phones, etc., anywhere in the world.   With your brand new Phone.com number, you officially don’t have to use your personal number anymore!   This instantly gives your business the big-brand look and feel. If you need any help with the forwarding feature, take a look at our support page. And if you get really

Read More »
NJBiz Logo

Phone.com’s CEO Ari Rabban gave the keynote speech at the third annual Newark Tech Summit on Tuesday, October 16. Held in downtown Newark, the event brought together entrepreneurs, startups, companies, and people in the tech industry eager to connect. Rabban’s spoke of his journey in the telecom industry and how integral the city of Newark is in the burgeoning New Jersey tech scene. Read the full article here >

Read More »

On Thursday, October 25, the San Diego Convention Center will host the Small Business Expo where hundreds of entrepreneurs, businesses, and startups will gather to talk, learn, and network. Those who attend will get to hear keynote speakers from Google and Powerteam International while also taking part in workshop series ranging from website best practices to social media marketing, to SEO and budgeting.   Some of our team members will be on the floor looking to connect, so if you’re in the San Diego area next Thursday be sure to say hello! Also, make sure to send us a note through our

Read More »
Newark Tech Week Event

  Phone.com is proud to be a sponsor of Newark Tech Week, taking place from October 16-20.  At Tuesday night’s tech summit, CEO Ari Rabban was the keynote speaker for the fledgling event which brought together an assortment of companies, startups, and techies eager to network. Rabban’s speech touched on his background in VoIP, the telecom industry, and the importance of building a strong tech community in Newark. He also praised the efforts of local businesses and the city for bolstering the thriving tech scene. For the last 10 years, Phone.com has been proud to support entrepreneurs and startups both in Newark

Read More »
Phone.com Video Conferencing screen

It seems like we all live through video these days. Whether it’s Snapchat or Instagram, Vimeo or YouTube, video dominates all the facets of our lives. It certainly helps, of course, having a high quality camera ready to go right in your pocket. Video has also revolutionized the ever-changing workplace. Potential employees can interview for jobs over video, businesses can connect with remote employees with the click of a button, company-wide meetings can take place on a screen, and so many more solutions. At Phone.com, we’ve added a video component to our communication platform as a premium feature for our

Read More »
customer dialing custom vanity number

How many times have you needed customer support and couldn’t for the life of you find a company number? Or are you just frustrated and exhausted by the constant ping of a chatbot that can’t really solve your problem? You’re not alone. There is still a big contingent of consumers who want to talk to a real human. And if you’re a small business that offers a service, you need to be available to help if the going gets tough. For some customers, solving problems online or through messenger apps simply isn’t enough. So if you’re a new startup, an

Read More »
Businessman using voip

  While some businesses adapt to change faster than others, the business world as a whole is usually kind of slow to change. Even when there are advantages to adopting new technologies, the nature of business and the work (and cost) of integrating new technologies causes most companies to take a “wait and see” approach. While the benefits may look good on paper, these companies want to see how the changes affect others in the real world before committing to an upgrade. While there is some wisdom to this approach, it can also cost time and money that those other

Read More »
Small business/startup meeting in progress

There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people talked. Though some meetings had more back-and-forth feedback than others, by and large meetings were often handled the same. And in some companies, they still are. That doesn’t mean that meetings (and the workplace in general) aren’t changing, however. Modern technology has changed the way that we have meetings, and it’s even augmented the way that we look at the workplace in terms of efficiency, the potential of communications and more. If you’re curious as

Read More »
HIPAA compliant laptop

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally protect the sensitive information handled by medical professionals with our HIPAA compliant coverage in our standard features. If you’re unfamiliar with that acronym or new to the VoIP industry, HIPAA (Health Insurance Portability and Accountability Act) was signed into law in 1996 with the chief aim at providing accountability for health insurance companies and patients’ information. With the VoIP revolution, small, medium and large medical companies are able to cut costs by not having to

Read More »
Man with headphones working on laptop

It’s easy to get caught up in all the challenges of creating, running, and growing a successful small business. It’s also easy to feel isolated, like your hiccups or shortcomings are only unique to you. Luckily there are so many resources available to help guide you along the way, and thanks to the boon of podcasting, there are so many subject matter experts talking about just what you need to hear. We put together a list of five podcasts you can listen to on your morning commute that’ll help get your business off the ground, motivate you to make positive

Read More »
Coffee mug and calendar

Everyone wants to be successful, even if we all have different definitions of success. Some view success as amassing wealth and power, others view it as seeing a dream come true or becoming their own boss. Regardless of how you define success, you’re unlikely to find it by simply waiting around for it to show up. If you want to be successful, you’ve got to work for it. While the specific work depends on lots of variables, there are some things you can do to help it along. If you want to achieve maximum success and reach your goals, a

Read More »
Man sending a text

At the Phone.com headquarters in Newark, New Jersey, we’re lucky to be in such a wonderful coworking space like Launch Pad surrounded by entrepreneurs, tech companies, and myriad other small businesses that make up the community. One such entrepreneur started using our service but had a bit of a problem figuring out the Call Forwarding feature with his account. Since it’s one of the first things you have to do after signing up, we decided it’d be a perfect blog post. Depending on which plan you have, call forwarding may affect your pool of minutes. For unlimited minutes, you should

Read More »
Mobile phone service

We are pleased with our growth in 2018 and are committed to never standing still. This is the future we have been preparing for, and we are optimistic that it will provide us with more opportunities to innovate and exceed customer expectations for many years to come.   2018 was great for Phone.com and we hope you had the very best year too! A core virtue of our company is to help you, the small business. We are putting in long hours to improve our network and services, adding better tools and new features along the way. We have been

Read More »
Entrepreneur using VOIP

It’s the weekend and you need time to relax and recharge. It’s simply not feasible for your phone to be ringing off the hook. So, what can you do? With Phone.com’s Schedules feature, you can set certain hours for your business phone to ring and then direct all calls to voicemail. This is perfect for weekends, holidays, vacations, and other moments when you simply can’t answer. Now that your schedules are set up, we want to share some helpful tips on voicemail greeting protocol. Sometimes understanding your customers comes down to simply understanding human nature and the behaviors, attitudes, and

Read More »
Upset office worker

    It’s difficult to quantify how much businesses use different software and applications for everyday operations. There are so many apps available for messaging, email, editing, social media, and an endless list of others that can be crucial for your small business. But there comes a point of saturation, where the benefit, ubiquity, and convenience actually becomes detrimental. Are you or your employees suffering from app overload? It’s very tempting to read that sentence in an infomercial voice, but app overload is actually real. According to a new study from CITE Research, which surveyed more than 2,000 workers across

Read More »
small business using audio conferencing

In the mobile age where remote workers are spread out around the world, it’s gotten more difficult to get everyone on the same page or in the same room. Schedules are loose, distractions are high, and projects are many. So, if your business relies on smooth communication and yoAduour workforce is vast and spread out, you could benefit greatly by utilizing audio conferencing for any and all meetings. Here are some reasons why… Cost If you’re looking to get all the major players in the office for a meeting, that’s going to set you back a bit. Make room in

Read More »
entrepreneur preventing robocalls

One minute you’re being productive at work and the next your phone rings incessantly with an unknown number and your voicemail starts to pile up with cryptic messages asking for money or slick scripts about a fantastic offer you can’t miss. It’s annoying, but more so, it’s illegal. The FTC says that “Your written or oral consent is required for ALL autodialed or prerecorded calls or texts made to your wireless number. Telemarketers have never been permitted to make robocalls to your wireless phone based solely on an “established business relationship” with you.” With life and business increasingly moving more

Read More »
woman using voip

  A key feature of the Phone.com service is Call Forwarding. Given that lots of our customers are small business owners or sole proprietors, this feature gives you the power of control – to direct inbound calls to single or multiple phone numbers, including your home, office, cell phones, etc., anywhere in the world.   With your brand new Phone.com number, you officially don’t have to use your personal number anymore!   This instantly gives your business the big-brand look and feel. If you need any help with the forwarding feature, take a look at our support page. And if you get really

Read More »
NJBiz Logo

Phone.com’s CEO Ari Rabban gave the keynote speech at the third annual Newark Tech Summit on Tuesday, October 16. Held in downtown Newark, the event brought together entrepreneurs, startups, companies, and people in the tech industry eager to connect. Rabban’s spoke of his journey in the telecom industry and how integral the city of Newark is in the burgeoning New Jersey tech scene. Read the full article here >

Read More »

On Thursday, October 25, the San Diego Convention Center will host the Small Business Expo where hundreds of entrepreneurs, businesses, and startups will gather to talk, learn, and network. Those who attend will get to hear keynote speakers from Google and Powerteam International while also taking part in workshop series ranging from website best practices to social media marketing, to SEO and budgeting.   Some of our team members will be on the floor looking to connect, so if you’re in the San Diego area next Thursday be sure to say hello! Also, make sure to send us a note through our

Read More »
Newark Tech Week Event

  Phone.com is proud to be a sponsor of Newark Tech Week, taking place from October 16-20.  At Tuesday night’s tech summit, CEO Ari Rabban was the keynote speaker for the fledgling event which brought together an assortment of companies, startups, and techies eager to network. Rabban’s speech touched on his background in VoIP, the telecom industry, and the importance of building a strong tech community in Newark. He also praised the efforts of local businesses and the city for bolstering the thriving tech scene. For the last 10 years, Phone.com has been proud to support entrepreneurs and startups both in Newark

Read More »
Phone.com Video Conferencing screen

It seems like we all live through video these days. Whether it’s Snapchat or Instagram, Vimeo or YouTube, video dominates all the facets of our lives. It certainly helps, of course, having a high quality camera ready to go right in your pocket. Video has also revolutionized the ever-changing workplace. Potential employees can interview for jobs over video, businesses can connect with remote employees with the click of a button, company-wide meetings can take place on a screen, and so many more solutions. At Phone.com, we’ve added a video component to our communication platform as a premium feature for our

Read More »
customer dialing custom vanity number

How many times have you needed customer support and couldn’t for the life of you find a company number? Or are you just frustrated and exhausted by the constant ping of a chatbot that can’t really solve your problem? You’re not alone. There is still a big contingent of consumers who want to talk to a real human. And if you’re a small business that offers a service, you need to be available to help if the going gets tough. For some customers, solving problems online or through messenger apps simply isn’t enough. So if you’re a new startup, an

Read More »
Businessman using voip

  While some businesses adapt to change faster than others, the business world as a whole is usually kind of slow to change. Even when there are advantages to adopting new technologies, the nature of business and the work (and cost) of integrating new technologies causes most companies to take a “wait and see” approach. While the benefits may look good on paper, these companies want to see how the changes affect others in the real world before committing to an upgrade. While there is some wisdom to this approach, it can also cost time and money that those other

Read More »
Small business/startup meeting in progress

There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people talked. Though some meetings had more back-and-forth feedback than others, by and large meetings were often handled the same. And in some companies, they still are. That doesn’t mean that meetings (and the workplace in general) aren’t changing, however. Modern technology has changed the way that we have meetings, and it’s even augmented the way that we look at the workplace in terms of efficiency, the potential of communications and more. If you’re curious as

Read More »
HIPAA compliant laptop

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally protect the sensitive information handled by medical professionals with our HIPAA compliant coverage in our standard features. If you’re unfamiliar with that acronym or new to the VoIP industry, HIPAA (Health Insurance Portability and Accountability Act) was signed into law in 1996 with the chief aim at providing accountability for health insurance companies and patients’ information. With the VoIP revolution, small, medium and large medical companies are able to cut costs by not having to

Read More »
Man with headphones working on laptop

It’s easy to get caught up in all the challenges of creating, running, and growing a successful small business. It’s also easy to feel isolated, like your hiccups or shortcomings are only unique to you. Luckily there are so many resources available to help guide you along the way, and thanks to the boon of podcasting, there are so many subject matter experts talking about just what you need to hear. We put together a list of five podcasts you can listen to on your morning commute that’ll help get your business off the ground, motivate you to make positive

Read More »
Coffee mug and calendar

Everyone wants to be successful, even if we all have different definitions of success. Some view success as amassing wealth and power, others view it as seeing a dream come true or becoming their own boss. Regardless of how you define success, you’re unlikely to find it by simply waiting around for it to show up. If you want to be successful, you’ve got to work for it. While the specific work depends on lots of variables, there are some things you can do to help it along. If you want to achieve maximum success and reach your goals, a

Read More »
Man sending a text

At the Phone.com headquarters in Newark, New Jersey, we’re lucky to be in such a wonderful coworking space like Launch Pad surrounded by entrepreneurs, tech companies, and myriad other small businesses that make up the community. One such entrepreneur started using our service but had a bit of a problem figuring out the Call Forwarding feature with his account. Since it’s one of the first things you have to do after signing up, we decided it’d be a perfect blog post. Depending on which plan you have, call forwarding may affect your pool of minutes. For unlimited minutes, you should

Read More »
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