Keep Your Focus with Call Screening

On October 20, 2016
11:55 am
Filed under Product

For most people, call screening means picking up their phone when it’s ringing and looking at the caller ID information. That might be enough if you just have one phone number, but what if you’re a small business with multiple numbers ringing through to your cell phone or desk phone? Phone.com has you covered. We take call screening the extra step with an audio announcement including specific caller information – which number was dialed and caller ID info, specifically – arming you with the knowledge you need to make that important decision to answer or not. If you’re using the

As more and more communications take place through texts, emails and instant messaging platforms, phone calls are more likely to be placed into one of two categories: really important or nuisance calls. Phone.com has built many tools to ensure you never miss a really important call, but we’ve put just as much effort into giving you the tools you need to avoid nuisance calls. Our Call Screening and Call Blocking features are standard with every account and allow you to block incoming calls from telemarketers, unknown numbers or even pay phones or specific area codes, and you can do it

When you’re a sole proprietor or part of a really small team, too much success too fast can be overwhelming if you don’t have a call center solution. What do you do when you’re on a call with a customer looking to upgrade his service, then call waiting starts to beep in? Do you put the happy customer on hold to see what the second call is or do you let the second call go to voicemail and risk losing a call? We’ve put a lot of effort into the feature set of our business phone service in the cloud specifically

Phone.com CTO and Executive Vice President Alon Cohen recently presented on the history of VoIP at the MoNage conference hosted by Jeff Pulver. Pulver and Cohen have a long history together, highlighted by the fact that together they were the first entrants voted into the VoIP Hall of Fame. For those in the know, Cohen is really the only option for this kind of presentation. Without Cohen and his groundbreaking work at an Israeli startup named VocalTec, there might not be any commercial VoIP today. VocalTec faced many obstacles on the road to VoIP, and if not for a major pivot it might never have

Keep Your Focus with Call Screening