Now that’s service! Customers are moving to Phone.com and not leaving for other providers!
One of the things we emphasize most at Phone.com is service. Customer service. We have a great phone service and great pricing but customer service and customer feedback is extremely important to us.
You can read what customers say about Phone.com here.
We also conduct ongoing customer satisfaction surveys and we are constantly getting over 90% satisfaction levels.
One more measure we are proud of is that of the ratio of customers who port (transfer) their phone number from another carrier to Phone.com Vs. customers who port their number out of Phone.com. For every 1 customer who may leave the company we have 32 who port their number into Phone.com! This is an amazing ratio number and we thank all our customers for their support and continued feedback.