Customer Story: Reserving Personalized Phone Numbers for the Future

Vanity numbers are often used by businesses to make it easier for customers to remember a phone number. Think 1-800-FLOWERS or 1-858-FABRICS. Toll-free or local vanity numbers can also be used to spell out an individual's name, and a customer recently told us how she reserved six local vanity phone numbers for a... Read More

What’s in Your Startup Toolkit?

As you build a small company, you need tools you can rely on. Cheap might sound good but scrimping on software can end up costing you a lot more if performance is poor or features are just not there. In a recent article on The Next Web, CEO of Distil Networks Rami Essaid... Read More

Interested in a Little Brand Recognition? (1-800-NotVain)

The term vanity phone number is a bit strange, because vanity numbers have very little to do with vanity. A vanity number is a local or toll-free phone number made up letters or numbers that are either easy to remember or represent your business well. For example, 858-555-5000 or 1-800-FLOWERS. And... Read More

Know Your Emu: A Lesson in Customer Service

Growing up, my family lived in rural suburbia, an area with horse trails instead of sidewalks and the earthy smell of dairy cows in the air. We had a pet emu, called Emu. Emu lived in the back corner of our yard, beside the chicken coop, fenced in with a shoulder-height chain-link fence and... Read More

Wishing Our Family a Star-spangled Fourth of July

We wish our U.S. customers, partners and nation-wide team a very happy Fourth of July! We hope you enjoy the time spent celebrating with friends and family. "Freedom has its life in the hearts, the actions, the spirit of men and so it must be daily earned and refreshed—else like a flower... Read More

Growing Your Facebook Audience: Four Tips for Small Business

For small businesses, creating a Facebook page takes a matter of minutes. Growing your audience for that page, though, takes a lot of hard work! A few weeks ago, I attended Facebook's Boost Your Business event in San Diego, a seminar for small business owners to learn about maximizing their... Read More

GetVoIP and Joel Maloff: You Don’t Need an IT Person to Set Up Your VoIP

Our SVP of Strategic Alliances and Partnerships Joel Maloff may have a fancy title, but behind the scenes, we simply call him Mr. Awesome. You'll get the joke if you watch this ten-minute clip of his discussion with GetVoIP's Reuben Yonatan. For those who only have a couple minutes to spare, we've summarized... Read More

The Evolution of International Calling: Making It Work for You

The world of business becomes smaller every day—the Internet allows us to set-up video conferences with anyone on the other side of the world at a moment’s notice. Despite this, the phone call is still a key tool for businesses connecting with their customers, partners, suppliers and investors without concern for national borders. Just... Read More Adds Four Next-Gen Yealink T2 Series Desk IP Phones

Whether you're looking for a desk phone that's loaded with features or light on sticker price, you're in luck! We recently added four new Yealink models to our IP phone inventory. Ranging from $64.95 to $149.95, the phones offer great value and come pre-configured to work with service and features. Do you need... Read More

Hang Up! And Other Terms from Technologies Past

  In the era of VoIP phone service, the idea of adding a phone line seems dated. You're no longer connecting a wired cable; you're adding a virtual software service. Technology changes quickly but terminology tends to lag before slowly fading away. Even though we've used touch-tone phones for decades, we still talk about... Read More

Should Small Businesses Ditch Voicemail?

How do you reach your customers and how do they reach you? We're not talking about the online storefront you just unveiled, or the color mailers going out to your target neighborhoods. We mean talking to your clients the good old fashioned way, on the phone. And when you don't reach... Read More

Need for Scalability and Mobility Drives VoIP Adoption in 2015

Do your office phones run on a legacy PBX system that is on its last legs? Are you considering switching to Voice over IP? Turns out, you're not alone. More than 50 percent of business owners looking to switch to VoIP are doing so because they're seeing end-of-life system issues with their old... Read More Adds New Four- and Five-Line Cisco IP Phones

  As we add more devices to our great line of phones and adapters, we're happy to announce the availability of two new feature-rich IP phones from Cisco. The Cisco SPA504G includes four-line capacity, with a backlit display and PC port. The Cisco SPA525G2 offers five lines, a color display and a variety of... Read More

This Memorial Day, We Appreciate You

Wishing our U.S. customers a safe and enjoyable Memorial Day! We take this opportunity to thank those in our extended family who have or are serving in the armed forces. We appreciate all you have done and continue to do. Read More

A Silent Customer Isn’t Always A Happy Customer

We frequently go through some of our larger customer accounts and call to check in and see how the service is working for them. On one occasion, I came across a large account. At first glance, I noted that they paid their bill each month and almost never called Customer Service.... Read More

New Support Center Now Live!

  Our customers are pretty savvy! They will often scan our website and device docs before calling us for help. We realized that adding a robust knowledge base, where customers could find setup tips, browse phone features or resolve common issues, was a no-brainer. It’s with that in mind that we are thrilled to... Read More

Say “Hello” to the New Website

You may have noticed that a few things have changed here at Most notably, this shiny new website! While our communications platform and delivering rock-solid phone service to our business customers remains our focus, we knew there was plenty we could do to improve the way we talk about’s pricing and product offering... Read More