Virtual Phone System Blog

Top 5 Small Business Tips to Compete with the Big Boys

“A noble spirit embiggens the smallest man.” The Springfield Motto – The Simpsons A noble spirit is a fine thing, but it doesn’t close deals and it won’t help you compete with bigger businesses on a day-to-day basis. It’s true that many consumers, both B2B and B2C, will hesitate before buying from... Read More

Small Businesses are Big Business in the U.S.

You might think that big business is the engine that makes our economy go, but you might be wrong. More than half of all businesses in the US have five employees or less. More than 22 million businesses in the US are classified as “nonemployers,” companies that are sole proprietorships... Read More

Building a New Future at Bell’s Iconic Holmdel Building

Walking into the atrium at the Bell Labs building in Holmdel, NJ, is a little like walking onto the set of a science fiction movie. You can easily envision a rocket ship bound for Mars or beyond being built right there in the lobby, with scientists and engineers scurrying around... Read More

Engage Callers with Music and On-Hold Messaging

“Thank you for calling, can I put you on hold?” No matter who you call, at some point you’ve heard the line above, assuming a human even answers the phone in the first place. As a business that depends on telephone-based support, placing a customer on hold comes with certain... Read More

Are You Following Us? We’re Live on Your Favorite Social Networks

If you enjoy our blog posts, we encourage you to Like us on Facebook and follow us on Twitter and LinkedIn. We’re also on Instagram, where we hope you’ll appreciate our more artistic side that we’re just starting to promote. We update across out social networks with our latest blogs and news... Read More

All About the API Q&A

With the All About the API event in the books, it's a good time to revisit this Q&A host TMCnet sent out for speakers to give their thoughts on the subject. Our EVP/CTO Alon Cohen answered the call. Read on for this conversation: 1. What new business opportunities are being driven... Read More

This One Question Can Make or Break Your Startup

As an entrepreneur with a big idea and a startup, it’s hard competing with marketplace noise. You may be tempted to compete on price, but that’s almost always a losing proposition. Your established competition, whether it’s Amazon, Google, Alibaba, Microsoft or a myriad of other companies in a variety of... Read More

Go Global – How to Add an International Number

We posted a blog recently about the benefits of adding an international number to your account and received a few questions about how it is done. It’s a simple process, really, with just five steps. Start at your control panel and select “Add a Number.” In the Add a Number menu, select... Read More

Happy 4th of July Weekend!

It's Fourth of July weekend and we all know what that means for many of our U.S. customers ... fireworks, friends, food and celebration! Of course the extra day off doesn't hurt. From the family to you, enjoy your weekend and stay safe! If you're in New Jersey, where... Read More

Cohen to Speak at Real:Time Web Solutions EVP/CTO Alon Cohen will share the stage with Citrix Principal Architect Alexandre Gouaillard Wednesday, Aug. 3, at the Real:Time Web Solutions Conference, an event designed for enterprises, telcos and mobile operators, website owners and operators, developers, and industry leaders looking to invest in the next wave of communications. Cohen... Read More

Announcing End of Sale for All Polycom SoundPoint IP Desk Phones

At, we support customers using a wide range of phone types with our service, even if we don’t sell those phones directly. Unfortunately, manufacturers sometimes discontinue the sale and support of certain models as they introduce newer ones to replace them. In September 2016 Polycom will stop selling all... Read More

All About the API Speakers Announced

  All About the API, July 19-21 in Las Vegas, has announced its speaker lineup featuring EVP/CTO Alon Cohen and COO Ramesh Elaiyavalli. Cohen will be part of the "Moving with the Market: Enhancing the Value of Your Product with API" panel on July 20 at 9:30 a.m. The market... Read More

Go Global from the Comfort of Your Own Home

Global marketing in the 21st century relies on a number of methods. Email is still a top tool while social networks and collaboration tools have combined to make things much easier, but many times nothing beats actually talking to your customer. No matter your telephone service provider, you can always... Read More

All About the API, July 18-21 in Las Vegas

The only event focused on the language of the interconnected ecosystem of technology solutions, services, apps and platforms that are already powering the workplace and personal lives. The event will feature a variety of intensive hack-a-thons, in-depth company-focused workshops helping attendees understand the value propositions offered by key vendors, powerful... Read More

Three Ways To Grow Your Small Business Email List

Throwing a pile of greenbacks into a burning fire pit in your backyard is an incredibly effective way to waste a lot of your marketing budget, but so are many of the trendiest marketing techniques out there. Instead of tossing more bills to the proverbial flames, your small business should... Read More

How to Do Mobile Marketing for SMBs (Part 2 of 2)

This is part two in a two-part series. You can read part one here.  In part one of this two-part series, we discussed ways to dip your small business toe into mobile waters, even if a high quality mobile app is out of the question right now. But we’re not going... Read More

How to Do Mobile Marketing for SMBs (Part 1 of 2)

This is part one in a two-part series. You can read part two here. Geofencing, push notifications, app personalization -- what does it all mean? If your small business is interested in diving into mobile marketing, the sheer mass of information on the web can be terrifying. Your budget is small,... Read More