Webinar Recap – Setting Up Schedules

WebinarWe had a record turnout today on our webinar! With over 200 registrations, it has become clear that the customer’s voice is key. Every week we will be covering a new topic about the various aspects of the experience.  Juan Herrera and Craig Durham provided a terrific overview of everything you need to know about schedules including:

  • How to add a schedule for your business
  • How to configure schedule exceptions for holidays, meetings, etc…
  • How to apply your schedule to your call handling rules
  • How to edit your schedules

See you all next Thursday, February 6th at 10:30am PST/ 1:30pm EST for our next webinar.