What Is a Virtual Phone Number and How Does It Work?

On October 29, 2020
1:08 pm
Filed under Insights

It’s no secret that customers don’t want to be sitting on hold for hours on end. In fact, most customers will hang up if they don’t speak to a live person within 11 minutes. Even with social media and live chat options, phone calls are still at an all-time high. It’s not something that you can write off when thinking about how customers can communicate with your business. The old ways of using a regular telephone number just aren’t cutting it anymore. But the good news is that there’s a new player that can make phone communication easy. What is a

Joel Maloff, our Senior Vice President and Chief Compliance Officer, was delighted to sit down for a discussion with Telecom Reseller about how we are exploring new ground in terms of our capabilities and the business sectors that we serve. The resulting podcast provides an in-depth look at how Phone.com is continuing to innovate its business phone service to meet the needs of healthcare providers and the channel partners who serve them, particularly during the COVID-19 pandemic. Healthcare providers require solutions that are HIPAA compliant, integrated, and seamless to use for providers and patients alike. The Phone.com solution is unique

Having a distributed workforce was a reality for some companies prior to the Covid-19, but the pandemic and the accompanying work from home orders have made this a reality for almost every company out there. This sudden, massive shift towards remote work was an effective measure at the beginning of the pandemic, but for most organizations, it was always supposed to be a temporary one. Now, as companies are coming to terms with the idea that they will be dealing with a distributed workforce for the foreseeable future, they are realizing that they need to implement the tools necessary to

Communication between workmates and customers is priority number one, especially for a new business. Having a recognizable, toll-free number is also smart for new.businesses. And now that many companies have transitioned to remote work, being able to have an office at home is more important than ever. Traditional landline phone services can be expensive and limiting. That’s why so many companies are turning toward IP phone systems. Every business has different communication needs though, so which IP phone is right for yours? What Is an IP Phone System? A VOIP phone system is any way of communicating with people through an online or

Cloud services might propel the cloud phone market to $74.25 billion by 2023. Virtual phone systems connect businesses to remote workers, customers, business partners, and other shareholders. They have extensive features that make them better than ordinary landlines. If you plan to choose one for your business, you should understand your business’s needs to select the ideal cloud phone system. Here are helpful tips to guide you throughout the process. Check the Cloud Phone System Features The ideal phone systems should be integrated with the features you need in your business. If you need advanced features, you will need the most advanced phone system

Phone.com is proud to say that we’ve joined more than 400 other companies in the Civic Alliance by committing to engage in nonpartisan efforts to boost participation by our employees and customers in the 2020 elections. The Civic Alliance was founded by CAA Foundation, and Democracy works in January to champion the idea that everyone should have a voice in shaping our democracy and that businesses can play a crucial role in supporting safe, healthy, and trusted elections, and by inspiring our employees and customers to participate in civic life. At the outset, the Alliance’s goal was to build a

Are you looking for a new virtual phone for your business? Do you want to learn more about the features that you’ll need for your new startup company? If so, then you should look into how to find a small business phone system. There are several different options out there, but only a few can supply the needs your small business actually has. Don’t just go for the first bundle you find. Be sure to consider convenience, accessibility, and your budget when choosing. See below for an in-depth guide on how to find a small business phone system that you’ll get

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What Is a Virtual Phone Number and How Does It Work?