Phone.com dedicated to serving the SMB marketplace via Telecom Reseller

On September 10, 2019
5:46 pm
Filed under Press Room

“Phone.com, a pioneering company in the field of cloud communications, has kept it simple and kept its mandate from its beginning: to deliver excellent and affordable cloud communications services to the SMB market, which Rabban defines as twenty employees and smaller. Today, phone.com works to deliver larger enterprise style services to the SMBs at prices that make sense for SMBs. In this podcast, Ari Rabban, CEO provides an overview of the firm’s history and some insight into the company’s newest developments. “There’s no secret sauce,” says Rabban in discussing his company’s ongoing success in a competitive market.

If you work in the medical field—or your clients are in the medical field—you already know the importance of HIPAA compliance. But do you know your VoIP provider needs to be HIPAA compliant as well? Business phone systems don’t always come to mind when it comes to safeguarding Protected Health Information (commonly known as PHI). But if you’re using a VoIP communication system, or planning to, the digital technology that powers it also puts electronic PHI (ePHI) at risk. That’s why it’s absolutely essential your VoIP provider is HIPAA compliant. What’s at risk with a non-HIPAA compliant VoIP provider? When

Here’s what we’re reading this week: Smartphone charging cable can steal your data too via The Economic Times “Next time when you borrow a charging cable for your smartphone or iPad, think twice. A hacker has shown that an iPhone charging cable can steal your data…” Verizon sues City of Rochester over 5G fees via Telecoms.com “US telco Verizon has filed a lawsuit against the City of Rochester [NY], suggesting a newly created telecommunications code violates federal law and the maximum fees telcos can be charged…” iPhone 11, iPhone 11 Pro, iPhone 11 Pro

Photo & Text by William Swayze The owners of small and medium-sized businesses (SMBs) are often overwhelmed by the thought of embracing new voice-assisted technologies for their staff and customers. Voice applications are too complicated, expensive and advanced, they complain. They also note that the major players in voice tech are still ignoring them in favor of doing business with big companies. Robert Naughton, chief revenue officer at Voicify (Brooklyn, N.Y.), told a group of SMB owners and others that this was not the time to dawdle. “If you’re not first, you are last. In voice

small business owner using smartphone for work

So you’re an entrepreneur. Maybe you own a small business. And your smartphone’s become…your work phone. The line between your personal life and career is so blurred you can barely even see it. But how do you know when it’s too much? And what can you do about it? The answer is surprisingly simple. (And doesn’t require sending your phone to the International Space Station. Or, you know, running it over with your car.) It’s a little something called VoIP: voice over internet protocol, or, in layman’s terms, phone service over the internet. We’re here to identify common problems

Here’s what we’re reading this week: There’s no evidence 5G is going to harm our health, so let’s stop worrying about it via TechXplore.com “Hype continues to surround the roll-out of 5G technology in Australia and across the world. While there is promise of faster network speeds, and talk of exciting technologies like driverless cars, there’s also a growing movement to stop the implementation of 5G due to concerns about the effects it may have on our health…” Click here to read more > Orlando publisher adopts realistic voice technology via TechXplore.com “An Orlando digital publisher has adopted

Employees are the bread and butter of your small business. They keep things moving and they keep things under control. Without them, you’re, well, you’re toast—minus the butter. You appreciate them every day, but do they know it? If you think a twice-monthly paycheck and the occasional happy hour and/or annual holiday party gives them the warm and fuzzies, think again. It’s time to step up your game and show your employees just how much you value them. But how? We’ve gathered 10 easy ways you can make your employees feel appreciated. It’s

Here’s what we’re reading this week: Google builds gesture controls into new Pixel phone via The Economic Times “Google on Monday revealed that it is building gesture controls and face recognition into a next-generation Pixel smartphone as it looks to fuel early enthusiasm for its upcoming flagship handset…” AT&T reels in $984M contract with Department of Justice via Fierce Telecom “AT&T announced on Monday that it has reeled in a 15-year, $984 million contract with the U.S. Department of Justice…” Cybersecurity is becoming impossible without AI – Capgemini report via Telecoms.com “According to a new report from

You’re a business owner and you’ve got work to do. Business proposals to write, marketing material to draft, brainstorming, strategizing, the list goes on. To get anything done at all, you need to be creative, but you feel like your brain’s on vacation. You’re tapped out, you’re tired, and, as they say, you’ve got nothing. It might be because you’re running on empty. You might just be feeling uninspired. Whatever the reason, you need to dig deep and get ‘er done. But how do you get your creative juices flowing when there’s no juice and definitely no

No one who’s just launched a business wants to look like they just launched a business. But how do you seem like you’ve been around a while? And that you’re successful? And that it’s not just, you know, you and two other employees? (Or, uh, just you?) The answer may surprise you, as it revolves around your business phone, which probably isn’t something you stop to think about often. Just the term “business phone” may feel a bit dated—especially since it’s likely the cell phone you’re holding in your hand right now—but hear us

How is AI going to help small businesses? by Alon Cohen, CTO/EVP Phone.com The power of the cloud is such that technologies that were once out of reach for all but the largest companies can now be implemented easily by almost any small business. The same can be said about many aspects of artificial intelligence. Businesses can now purchase off-the-rack AI services to help them with everything from fraud prevention to tax preparation. They can find their customers where they live by integrating with smart home devices found in over 25% of US households…. Click here to read the

Bronze sponsor to bring multifaceted presence to world’s largest voice-first event NEWARK, N.J., July 1, 2019 /PRNewswire/ — Phone.com today announced that both CEO, Ari Rabban, and CTO, Alon Cohen, have accepted invitations to present at VOICE Summit 2019, sponsored by Amazon Alexa, taking place July 22-25, 2019, at the New Jersey Institute of Technology (NJIT) in Newark, New Jersey. The award-winning provider of cloud-based unified communications and collaboration services is a VOICE Summit Bronze sponsor and company executives will be onsite at the Phone.com Kiosk. Cohen will co-host an interactive session with SecondMind Labs Founder and CEO, Kul Singh, titled,

It sounds like something only a techie could love: VoIP. You hear the acronym and think, “No way. Not for me.” Not so fast! VoIP—which just means phone service over the internet—is insanely easy to use and, thanks to a slew of cool features, can take your small or midsize business to new heights. Ideal for entrepreneurs and growing businesses, once you try it, we guarantee you’ll love it. And you don’t need to be the least bit technical to figure it out. Here are 10 reasons even you, a self-declared non-techie, will love VoIP.

VOICE Summit 2019 News Arria NLG and Phone.com announce plans for world’s largest voice-first event. By DevPro Journal Staff July 1, 2019 Arria NLG announced that its Chief Scientist, Professor Ehud Reiter, and COO, Jay DeWalt, will co-host, “How Businesses Are Leveraging the Power of Natural Language Generation and Conversational AI,” at VOICE Summit 2019, to be held July 22-25, 2019 at the New Jersey Institute of Technology in Newark, NJ. The award-winning provider of natural language generation (NLG) is a VOICE Summit Silver Sponsor, and company executives will showcase its leading-edge technology at booth K-25 and K-26. Phone.com announced that both CEO, Ari Rabban, and CTO, Alon Cohen,

Just because consumers may prefer to call your business doesn’t mean they’ll settle for sub-par experiences. By Ari Rabban, CEO, Phone.com Chatbots, live messaging, SMS, artificial intelligence, video chat—all of these channels and technologies have changed the way consumers interact with businesses. And in return, more entrepreneurs and small business owners are content to list their personal numbers under their organization’s contact information. But for all the hype around more modern customer service channels, voice remains an essential part of your communications. Studies show that 70% of consumers still prefer to speak to human customer service representatives over automated

VoIP (voice over IP) is packed with high-tech perks. Many of them are designed to make your life easier. But just as many were created specifically to serve your customers. And one them is a magical little feature called Click-to-Call. It works like this: your VoIP provider gives you a bit of code to embed on your website and voilà, a button appears that quickly connects customers to your business. The catch is that they enter their number and your business calls them. It’s kind of amazing. From preventing callers getting stuck in a phone maze to just making their

“Phone.com has introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to manage all channels of business communications directly from any Windows or Mac desktop computer or laptop…” Click here to read the rest of the article >

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications NEWARK, NJ / ACCESSWIRE / June 19, 2019 / Phone.com today introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to easily manage all channels of business communications directly from any Windows or Mac desktop computer or laptop. For small and medium-sized businesses (SMBs), Phone.com Communicator’s user-centric design provides unfettered visibility to inboxes, address books, call logs, and the industry’s