• Blog | Day: January 31, 2019

Dial-by-Name Directories and How They Can Help Your Company Today

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businessman using dial-by-name directory

  In business, to have success and longevity in the ever-crowded, ever-expanding marketplace, it helps to have razor-sharp instincts. On the other hand, when your instincts may be not as honed, there is another resource just as essential if not more so: statistics. When thinking about your customer base and customer experience, it’s important to collect as much data as possible. Luckily some of that is readily available on the internet.   Here are a few stats that caught our eye:   According to an American Express Global Customer Service Barometer in 2017, more than half of Americans have stopped

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businessman using dial-by-name directory

  In business, to have success and longevity in the ever-crowded, ever-expanding marketplace, it helps to have razor-sharp instincts. On the other hand, when your instincts may be not as honed, there is another resource just as essential if not more so: statistics. When thinking about your customer base and customer experience, it’s important to collect as much data as possible. Luckily some of that is readily available on the internet.   Here are a few stats that caught our eye:   According to an American Express Global Customer Service Barometer in 2017, more than half of Americans have stopped

Read More »
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