Blog

Get Ready to Grow Your Business in 2016

  Many of our Phone.com customers are small-business owners. So as we head into 2016 here on the Phone.com blog, we'll be looking at ways for you to grow your business this year. We're excited to discuss a wide variety of business, marketing and technical topics throughout the month of January. Before we do... Read More

Happy Holidays to our Phone.com Partners and Family

  We wish our Phone.com customers, partners and staff members a wonderful time with family and friends over the holidays. May your days be merry and bright, and we wish you a truly successful year in 2016.   Sincerely, The Phone.com Team Read More

Optimizing Your Business Phone System for Younger Customers

  When customers call your business, what do they hear? A message stating your hours and asking them to leave voicemail? Outdated hold music? Some business owners see setting up greetings and phone menus as a chore, rather than a key part of their service or brand promotion. Hold music and menu settings... Read More

Creating a Professional Voicemail Greeting for Your Business

  Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company's phone number! Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier... Read More

Happy Thanksgiving to All of Our Customers

  If the only prayer you said in your whole life was "thank you," that would suffice. ~Meister Eckhart   This Thanksgiving, we'd like to say how grateful we are for each and every one of our Phone.com customers. We appreciate your business, and consider it both a pleasure and a... Read More

Phone.com Communicator Tips for the Visually Impaired

  At Phone.com, we have a phone that is not a phone. Let me explain. Our Communicator softphone lets you make and receive calls from any laptop or desktop computer connected to the Internet. No need for an office desk phone plugged into the wall. We have many customers who use... Read More

Our Thanks This Veterans Day

  We extend our thanks and appreciation to all veterans, past and present, who have served the United States.   We especially recognize those among our Phone.com family and friends who have served in the armed forces. We are grateful for your commitment and service. Happy Veterans Day! Read More

How To: Make Phone Calls Without a Phone

  Did you know that you can have phone service without a phone?   How? Phone.com's Communicator software lets you receive and make calls from your computer, without a phone device! Learn more about Communicator features >   To use Communicator, complete the following three steps: Download and install the... Read More

Going Solo? How to Set Up a Basic Business Phone Service

  Are you just starting out in business? You have an idea, and skills, and a bit of money to get you started. But how on earth do you set up a business phone service?   We have a guide designed just for you, the entrepreneur! We bet your communication needs are as... Read More

CoInvent Pulse 2015: Phone.com to Sponsor and Speak

    On November 9, Phone.com will be at CoInvent Pulse 2015 New York, a business and technology festival in New York City that will feature over 200 biz-tech exhibitors and a full day of FREE business workshops.   The goal of CoInvent Pulse is to help founders, startups, and entrepreneurs grow... Read More

Communications Providers and Lawful Intercepts

  Last week, a team from Phone.com attended ITEXPO Anaheim, a conference showcasing communications solutions for the enterprise, resellers and service providers.   As part of pre-conference events, Joel Maloff, our SVP of Strategic Partnerships and Alliances, led a session on how communications providers can work with law-enforcement agencies on intercepts and... Read More

Selecting a Data Type for a RESTful API

  Our Engineering group is rounding out a new RESTful API that you can use to build your own apps and incorporate Phone.com functionality into your business systems.   We never questioned whether or not we'd use REST—it's pretty much a given that REST is the best way to build... Read More

ITEXPO Anaheim: Next Up for Mobile and VoIP—and Selling Managed Services

    Phone.com Co-Founder and CEO Ari Rabban will speak at two business sessions next week at ITEXPO Anaheim, a conference showcasing communications solutions for the enterprise, resellers and service providers.   Ari will focus on the future of VoIP and mobile communications, as well as on the art and science of selling managed... Read More

ITEXPO Anaheim: SIP Trunking, UC and WebRTC in the Enterprise

  Next week, Phone.com CTO Alon Cohen will speak at the SIP Trunking, UC and WebRTC Seminar, an event happening in parallel with ITEXPO Anaheim at the Anaheim Convention Center.   This FREE seminar focuses on innovative approaches to SIP trunking, unified communications and WebRTC, and will offer demonstrations, info sessions... Read More

ITEXPO Anaheim: Helping Communication Providers with Lawful Intercepts

  Next week, Phone.com's Ramesh Elaiyavalli (COO) and Joel Maloff (SVP Strategic Alliances and Partnerships) will speak at ITEXPO Anaheim, a conference showcasing communications solutions for the enterprise, resellers and service providers.   Ramesh and Joel will host a session called Industry's Experiences with Lawful Intercepts. This session offers insight on how... Read More

Security Advisory: Have an Older Polycom Soundpoint IP Phone?

  At Phone.com, we support our customers using a wide range of phone types with our service, even if we don't sell those phones directly. Unfortunately, manufacturers sometimes discontinue the sale and support of certain models as they introduce newer ones to replace them.   While most technology continues to progress and improve,... Read More

Phone.com Partners with Callinize to Boost the Power of Your Favorite CRM

  If you're a business owner or sales manager, you probably rely heavily on your Customer Relationship Management platform for success.   A great CRM can mean the difference between making sales or losing them, between strengthening customer relationships or letting them deteriorate.   Phone.com now integrates with the very best CRMs platforms: Salesforce, Zoho... Read More