Virtual Phone System Blog

Cloud Telephony for the Growing Business

So you’ve gone from launching your business, to adding your first staff, and building a solid following. Your customers love what you do, so much so that demand is growing rapidly. The market is ready for you to duplicate your success in other locations. As your business grows, so does... Read More

Quick Guide: Managing Your Time with Schedules

  You don't want your business phone ringing all times of the day and night, and you certainly don't want it ringing through to your mobile number on the weekend! Schedules let you manage how calls are handled evenings, weekends—any time really! With schedules, you can specify a set of hours... Read More

Observations from Barcelona: Mobile World Conference and 4YFN

  The Who's Who of the mobile world were all in Barcelona last week for Mobile World Congress (MWC).  Well, almost everybody because Apple did not attend. There was no Apple enclave, no keynote from Tim Cook. And this had nothing to do with their tussle with the FBI. They like to do their... Read More

The Bell Farm Interphone: A Sixties Solution to Rural Call Handling

Source: The TCI Library   Today, farmers oversee the running of vast farms with the help of technology—web-based platforms for ordering supplies, managing soil quality and crop rotation, and troubleshooting animal care. When they're out in the field, they also check weather, text their staff and families, and call their financial... Read More

Minimize to Maximize: The Art of Meaningful Meetings

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the discussion use the time to get other work done? Or check their email, the weekend weather, or read an article on a tech blog? It's... Read More

Got Dial Tone? A Guide to Get You Going!

You've just signed up for service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick up the receiver and ... silence. Nothing. Nada. Rest assured, silence on the other end of the phone and poor call quality are hardly ever... Read More

Cloud Telephony for the Small Business

If you're the owner of a small company, you know the dilemma: There are seven or eight of you in the office, you all come and go, working different hours. You need a phone service that offers a common platform—with resources you can all share, features that serve your customers... Read More

That Big Phone Company and the Future of Cloud Telephony

  “There is a need to retool yourself, and you should not expect to stop ... if we can’t [learn new technologies], mark my words, in three years we’ll be managing decline.” Randall Stephenson. Chairman and CEO, AT&T.   “I’m riding the copper train all the way down.” Kevin Stephenson. AT&T... Read More

Quick Guide: Ordering a New Phone or Adapter

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you need, at different price points, and they arrive pre-configured, ready to work with your service straight out the box! offers a wide variety... Read More

Hold the Muzak! Using Hold Music to Your Best Advantage

It's everyone's least favorite part of calling a service company. "Could I place you on hold for a moment?" Well, do I have an option? Didn't think so. One of the worst parts of being on hold, is the hold music that goes with it, also known as elevator music (because... Read More

Cloud Telephony for the Entrepreneur

  When you think about a business phone system, you probably imagine an outdated phone on a desk, or a call placed on hold while it's being transferred, or a light blinking to let you know there are a string of voice messages waiting for you? Definitely a phone on a desk in... Read More Adds More IP Phones To Help You Work

Whether you're looking for a desk phone that's loaded with features, or a conference phone so you can better hear your callers and be heard, we've got new options in our lineup! All of these phones come pre-configured to work with service and features. (more…) Read More

Planning a Small Business Computer Network

Wouldn't it be great if your office-space rental came with the perfect network configuration for your business? One can dream. Chances are, you don't have a network engineer on staff, and if you're contracting these services out, you'd like to do some of the planning or at least understand what they're... Read More

Ten Tips for Getting that Software Developer Interview is growing, which means we're looking for software developers. One of the hats I wear as Senior API Developer is screening applicants for our API team openings. I've read hundreds of developer applications over the years, and I'd like to share my top ten tips for getting an interview for... Read More

Innovation and Mentorship at This Year’s Next Level Conference

  Last week,  I participated in the eighth annual Next Level Conference, hosted by the New Jersey Institute for Entrepreneurial Leadership (IFEL) and the Newark Community Economic Development Corporation (Newark CEDC). This incredible event is geared at helping Newark's small-business owners innovate and grow their businesses. IFEL is an organization that Read More

Adjusting Your Phone System to Your Growing Business

  One of the hardest things in business is being able to plan for growth—to accurately gauge the resources you'll need in the coming months and years. If you're thinking about adding an office in another country, how do you know how much space to rent or how many people... Read More

Instagram Success for Your Small Business

    Starting a new business, so much of your energy goes into making it real. Tangible products, packaging and web presence, the brick and mortar of your storefront. Growing a new business will stretch you thin. You'll have to make do without the people and resources you'd have working in a larger organization. Starting up... Read More