What is a Business VoIP Phone System? 

VoIP for Business

Business VoIP phone systems are becoming a popular go-to solution for small businesses. VoIP technology addresses your business’s communication needs and gives you an advantage over your competitors. VoIP was once an alternative to the tried and tested but costly and outdated on-premise phone systems. Today, it is a dependable communication solution for every business, no matter the size. Whether it’s a budding business with several employees or a large organization with an internal call center, the advantages of VoIP phone systems are unmatched.  But what is a business VoIP phone system, and how is it a better solution for

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Colleagues making sales calls on VOIP

  These days, the cold call is becoming risky business. With new apps for call blocking and the iOS update to silence unknown callers, it can make the life of a salesperson difficult.    According to a Hubspot statistic, it can take up to 18 calls to land a single buyer! If you have a personal connection, you’re 4.2 times more likely to get that appointment.   That means both that you should make personal connections as often as possible and that salespeople are generally quite used to rejection. The missed calls, the unread messages, and voicemail boxes chock full

Read More »
Live receptionist

Do you run a small business? Chances are there’s a lot to do. From coming up with effective strategies to managing employees—you have a mountain of tasks. And with such a busy schedule, the phone ringing can seem like an unwanted distraction. But your callers should be attended to, or you’ll risk losing important customers and leads. Hiring a virtual receptionist for small business can be the answer. Doing this can help you offer personalized customer support to your callers as you focus on other tasks. With little commitment and no additional employees, you give your customers a way to

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Custom phone numbers

What’s in a phone number?   For a regular person, not much. But if you’re a business owner, a business phone number can be the reason your customers call you, especially if it’s easily memorable. Social media engagement might be on the rise, but many customers still prefer calling. Not only can they talk to live agents, but they can also get immediate responses to their needs. With today’s technology being stuck at home waiting for a call is a thing of the past with virtual business phone numbers.  Customer phone communications are essential to your business. Not only can you

Read More »
AI in Customer Service Webinar

In today’s competitive times your customer’s voice matters more than ever. It is the key to unlocking your agent potential and driving better performance. With AI-powered Speech Analytics, you’ll be able to review your customer sentiments through the magnifying glass of targeted KPIs. Just imagine what you could accomplish when you analyze 100% of your customer interactions!   Join Phone.com, VP of Sales and Call Center Operations, Chris Basile, and other industry experts for this informative webinar. From this Webinar, you will learn how to harness the power of Artificial Intelligence and Big Data to craft a multifaceted approach to

Read More »
VoIP for Business

Business VoIP phone systems are becoming a popular go-to solution for small businesses. VoIP technology addresses your business’s communication needs and gives you an advantage over your competitors. VoIP was once an alternative to the tried and tested but costly and outdated on-premise phone systems. Today, it is a dependable communication solution for every business, no matter the size. Whether it’s a budding business with several employees or a large organization with an internal call center, the advantages of VoIP phone systems are unmatched.  But what is a business VoIP phone system, and how is it a better solution for

Read More »
Colleagues making sales calls on VOIP

  These days, the cold call is becoming risky business. With new apps for call blocking and the iOS update to silence unknown callers, it can make the life of a salesperson difficult.    According to a Hubspot statistic, it can take up to 18 calls to land a single buyer! If you have a personal connection, you’re 4.2 times more likely to get that appointment.   That means both that you should make personal connections as often as possible and that salespeople are generally quite used to rejection. The missed calls, the unread messages, and voicemail boxes chock full

Read More »
Live receptionist

Do you run a small business? Chances are there’s a lot to do. From coming up with effective strategies to managing employees—you have a mountain of tasks. And with such a busy schedule, the phone ringing can seem like an unwanted distraction. But your callers should be attended to, or you’ll risk losing important customers and leads. Hiring a virtual receptionist for small business can be the answer. Doing this can help you offer personalized customer support to your callers as you focus on other tasks. With little commitment and no additional employees, you give your customers a way to

Read More »
Custom phone numbers

What’s in a phone number?   For a regular person, not much. But if you’re a business owner, a business phone number can be the reason your customers call you, especially if it’s easily memorable. Social media engagement might be on the rise, but many customers still prefer calling. Not only can they talk to live agents, but they can also get immediate responses to their needs. With today’s technology being stuck at home waiting for a call is a thing of the past with virtual business phone numbers.  Customer phone communications are essential to your business. Not only can you

Read More »
AI in Customer Service Webinar

In today’s competitive times your customer’s voice matters more than ever. It is the key to unlocking your agent potential and driving better performance. With AI-powered Speech Analytics, you’ll be able to review your customer sentiments through the magnifying glass of targeted KPIs. Just imagine what you could accomplish when you analyze 100% of your customer interactions!   Join Phone.com, VP of Sales and Call Center Operations, Chris Basile, and other industry experts for this informative webinar. From this Webinar, you will learn how to harness the power of Artificial Intelligence and Big Data to craft a multifaceted approach to

Read More »
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