Types of Companies that Commonly Use Live Receptionist Services

On June 26, 2020
7:40 pm
Filed under Live Receptionist

You can have a great product, a fantastic sales process, a wonderful marketing campaign, but the real key to success in business is keeping your customers satisfied and feeling valued. One of the easiest and most effective ways to ensure that your customer satisfaction rate stays high is to hire a person who is available to answer all calls instead of having them wait a long time to get through to someone or having an automated call answering service. This person is not only able to answer common questions, but also sets up and confirms appointments, redirects calls efficiently,

Phone.com is delighted to announce that a new integration with Chrometa time tracking software is now available. Chrometa is used by lawyers, accountants, architects, freelancers, and others to make sure they get paid for every minute of work on documents, meetings, and now phone calls and text messages using Phone.com. The Time Tracking Challenge Professional service providers must track and log all activities. Professionals charge an average of $150 an hour, so any time that isn’t properly accounted for is literal money. But manual time tracking, even with a timer is an onerous, and error-prone chore. Every disruption or attempt

Has your business been struggling to keep up communications with customers? Do you wonder how to streamline your communications techniques and customer service? Cloud VoIP solutions could be the customer service solution to all of your business needs. Let us tell you how and why they’re so effective. What Is a Cloud Phone System? Cloud VoIP technologies are telephone platforms hosted by third-party providers. These types of phone systems offer security features and automated assistance such as extension dialing, auto attendants, and conference bridges. Phone systems switched over to VoIP systems in the mid-90s. Cloud VoIP increases security by installing telephony

Did you know that 55% of customers prefer to talk to a human customer representative on the phone? This figure should be a wake-up call to small businesses that are yet to embrace business phone systems. Companies without an appropriate phone system are likely to face communication challenges. Making and receiving calls from clients and other stakeholders is an indispensable part of any business. With the different business phone systems to choose from, you can select one that meets your business needs. Besides the ease of communication, phone systems automate several services, which helps to increase employee output. Read

Juneteenth, also known as Freedom Day or Jubilee Day, is a celebration of the end of slavery in the United States. On June 19, 1865, two and a half years after Abraham Lincoln issued the Emancipation Proclamation, Union soldiers arrived in Galveston, Texas, with the news that the war had ended and that those enslaved were now free. The celebration of Juneteenth amid the events of 2020 reminds us that freedom for Black Americans was delayed and resisted. Although decades of progress followed, the fight for equality is far from over, and we are all called to join

Small and mid-sized businesses have lots to gain from a mobile VoIP phone solution. Not only is it incredibly cost-effective, but it’s also an efficient and professional way to communicate with clients, suppliers, and company personnel. If you’ve been mulling over whether you should get a VoIP phone solution, then read on, and we’ll show you why it’s such a good idea. What Is Mobile VoIP? VoIP is short for voice over internet protocol, and it’s a type of technology that enables communication by sending digital signals over the internet. In simple times VoIP allows you to

Even though it is 2020 and there are many ways for businesses and customers to communicate, the phone remains an essential channel. You’ve probably put a lot of thought into the name of your business and your website URL, but what about your phone number? Like your name and web address, it is part of your brand’s identity. This post covers your options and provides some advice for picking the best phone number for your business. Types of Business Phone Numbers Whether you want to get a new business phone number or replace an old one, you’ll start by deciding

For so many companies, the transition to remote work following the COVID-19 outbreak was unplanned and urgent. You should be proud if you’ve managed to stay operational and engaged. Now that we’ve got some practice under our belts, it’s a good time to think about how to improve on what you are already doing. We chatted with some of our clients who have been remote working for years, and this is some of the best advice that they shared. Remote Work Ground Rules Remote teams lose many of the visual clues that foster communication when everyone’s in the

Once living on the outskirts of UC with an interesting name and a less well understood platform, Phone.com finds itself as a fast-growing company inside mainstream idea. The company had been making strides before the crises, but the sudden need for millions of business to find mobility and remote solutions has jolted more advances.