Chatbot technology is nothing new — what’s new is the growing number of industries that are now able to take advantage of it. From taking a pizza order to building a strong financial portfolio, artificial intelligence (AI) and chatbot technology is becoming more functional and more prevalent than ever before. Read full article here >
Our CEOs latest thoughts on customer service published at Entrepreneur.com: Customer service is entering a renaissance. Technology is completely redefining what it means to help your customer base, with use of live chat expected to grow by 87 percent over the next 12 months to 18 months. Read full article here >
The traditional workplace has always had everyone working together at the same location, usually at the same time. Modern technology and the needs of our evolving business world have led to an ever-increasing number of employees working remotely, however. This work set-up can be a great way to reduce overhead, but it can cause headaches for management if they’re not in a remote mentality. You just can’t handle remote teams the same way that you do onsite workers and expect to get the same results. With that said, what’s the best way to handle workers who work remotely? While
Video communications were once thought to be the epitome of futuristic vision, but now they’re fairly commonplace. Social media and webmail clients even have video communication technologies built in. With the technology being so commonplace, though, is there any way that you can leverage it to save your business money? Yes, there is. There are actually several, in fact. Understanding Video Communications When you think of video communications, you might think of something like Skype. You’re right, of course, though there’s much more to video communications than that. In addition to consumer-focused video software like Skype and FaceTime, video conferencing
Chatbot technology is nothing new — what’s new is the growing number of industries that are now able to take advantage of it. From taking a pizza order to building a strong financial portfolio, artificial intelligence (AI) and chatbot technology is becoming more functional and more prevalent than ever before. Read full article here >
Our CEOs latest thoughts on customer service published at Entrepreneur.com: Customer service is entering a renaissance. Technology is completely redefining what it means to help your customer base, with use of live chat expected to grow by 87 percent over the next 12 months to 18 months. Read full article here >
The traditional workplace has always had everyone working together at the same location, usually at the same time. Modern technology and the needs of our evolving business world have led to an ever-increasing number of employees working remotely, however. This work set-up can be a great way to reduce overhead, but it can cause headaches for management if they’re not in a remote mentality. You just can’t handle remote teams the same way that you do onsite workers and expect to get the same results. With that said, what’s the best way to handle workers who work remotely? While
Video communications were once thought to be the epitome of futuristic vision, but now they’re fairly commonplace. Social media and webmail clients even have video communication technologies built in. With the technology being so commonplace, though, is there any way that you can leverage it to save your business money? Yes, there is. There are actually several, in fact. Understanding Video Communications When you think of video communications, you might think of something like Skype. You’re right, of course, though there’s much more to video communications than that. In addition to consumer-focused video software like Skype and FaceTime, video conferencing
