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  • Blog | Month: February 2016

The Bell Farm Interphone: A 60s Solution to Rural Call Handling

  • 3:46 pm
  • Filed under Product

Source: The TCI Library   Today, farmers oversee the running of vast farms with the help of technology—web-based platforms for ordering supplies, managing soil quality and crop rotation, and troubleshooting animal care. When they’re out in the field, they also check weather, text their staff and families, and call their financial brokers, all thanks to the mobile phones in their overall pockets. Imagine running a farm without a mobile phone or computer. Hard to imagine, but of course farmers have managed farms without the Internet of Things since the beginning of time. Development of the Farm Interphone By the 1960s, American farms had

Read More »
business meeting

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the discussion use the time to get other work done? Or check their email, the weekend weather, or read an article on a tech blog? It’s symptomatic of how meetings happen today. You call a meeting to resolve an issue, invite all those who might be affected, who need to be kept in the loop, and then settle down to brainstorm solutions. People arrive to your meeting with a snack and a soda, and settle into the comfiest

Read More »

You’ve just signed up for Phone.com service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick up the receiver and … silence. Nothing. Nada. Rest assured, silence on the other end of the phone and poor call quality are hardly ever due to an issue with your new phone or the Phone.com service. Network settings, and insufficient or inconsistent bandwidth are usually the culprit. So here are a few tips on overcoming the top three issues we encounter with new phone setup. Why No Dial Tone? If you don’t hear dial tone when

Read More »

If you’re the owner of a small company, you know the dilemma: There are seven or eight of you in the office, you all come and go, working different hours. You need a phone service that offers a common platform—with resources you can all share, features that serve your customers well, and the ability to route calls in flexible and intuitive ways. You’re not big enough to pay an arm and a leg for it though. You need a collar-and-tie phone service at a jeans-and-tee price. Hello Phone.com! Who Uses Phone.com? In a series of three blog posts, we’re looking

Read More »

  “There is a need to retool yourself, and you should not expect to stop … if we can’t [learn new technologies], mark my words, in three years we’ll be managing decline.” Randall Stephenson. Chairman and CEO, AT&T.   “I’m riding the copper train all the way down.” Kevin Stephenson. AT&T Customer Service Technician.   Last week, The New York Times published an outstanding article on two brothers—one, a veteran technician for AT&T; the other, his brother and the phone provider’s Chief Executive. The article, by NYT Tech Editor Quentin Hardy, is an insightful study of the men, their interests and motivations,

Read More »

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you need, at different price points, and they arrive pre-configured, ready to work with your Phone.com service straight out the box! Phone.com offers a wide variety of IP phones and analog telephone adapters (ATAs) that let you place and receive calls using your Internet connection. Time to Replace a Phone? If you need to replace an old phone or add more phones to your network, here is a simple set of guidelines for ordering a new phone

Read More »

It’s everyone’s least favorite part of calling a service company. “Could I place you on hold for a moment?” Well, do I have an option? Didn’t think so. One of the worst parts of being on hold, is the hold music that goes with it, also known as elevator music (because hotels and department stores love to use it in their elevators) or simply, muzak. We all know the kind of muzak I’m talking about: a muffled instrumental version of Wind Beneath My Wings or a zippy Girl from Ipanema. Muzak is always at least a few decades out of style. It doesn’t need to

Read More »

  When you think about a business phone system, you probably imagine an outdated phone on a desk, or a call placed on hold while it’s being transferred, or a light blinking to let you know there are a string of voice messages waiting for you? Definitely a phone on a desk in an office, yes? At Phone.com, our small-business customers are seldom what you might imagine. We find you can’t put them behind a desk and expect them to stay there. They are one-man-bands, bright entrepreneurs, determined franchisees, businesswomen extraordinaire! Who Uses Phone.com? In a series of three blog posts, we’re going to

Read More »

Whether you’re looking for a desk phone that’s loaded with features, or a conference phone so you can better hear your callers and be heard, we’ve got new options in our lineup! All of these phones come pre-configured to work with Phone.com service and features.

Read More »

Source: The TCI Library   Today, farmers oversee the running of vast farms with the help of technology—web-based platforms for ordering supplies, managing soil quality and crop rotation, and troubleshooting animal care. When they’re out in the field, they also check weather, text their staff and families, and call their financial brokers, all thanks to the mobile phones in their overall pockets. Imagine running a farm without a mobile phone or computer. Hard to imagine, but of course farmers have managed farms without the Internet of Things since the beginning of time. Development of the Farm Interphone By the 1960s, American farms had

Read More »
business meeting

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the discussion use the time to get other work done? Or check their email, the weekend weather, or read an article on a tech blog? It’s symptomatic of how meetings happen today. You call a meeting to resolve an issue, invite all those who might be affected, who need to be kept in the loop, and then settle down to brainstorm solutions. People arrive to your meeting with a snack and a soda, and settle into the comfiest

Read More »

You’ve just signed up for Phone.com service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick up the receiver and … silence. Nothing. Nada. Rest assured, silence on the other end of the phone and poor call quality are hardly ever due to an issue with your new phone or the Phone.com service. Network settings, and insufficient or inconsistent bandwidth are usually the culprit. So here are a few tips on overcoming the top three issues we encounter with new phone setup. Why No Dial Tone? If you don’t hear dial tone when

Read More »

If you’re the owner of a small company, you know the dilemma: There are seven or eight of you in the office, you all come and go, working different hours. You need a phone service that offers a common platform—with resources you can all share, features that serve your customers well, and the ability to route calls in flexible and intuitive ways. You’re not big enough to pay an arm and a leg for it though. You need a collar-and-tie phone service at a jeans-and-tee price. Hello Phone.com! Who Uses Phone.com? In a series of three blog posts, we’re looking

Read More »

  “There is a need to retool yourself, and you should not expect to stop … if we can’t [learn new technologies], mark my words, in three years we’ll be managing decline.” Randall Stephenson. Chairman and CEO, AT&T.   “I’m riding the copper train all the way down.” Kevin Stephenson. AT&T Customer Service Technician.   Last week, The New York Times published an outstanding article on two brothers—one, a veteran technician for AT&T; the other, his brother and the phone provider’s Chief Executive. The article, by NYT Tech Editor Quentin Hardy, is an insightful study of the men, their interests and motivations,

Read More »

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you need, at different price points, and they arrive pre-configured, ready to work with your Phone.com service straight out the box! Phone.com offers a wide variety of IP phones and analog telephone adapters (ATAs) that let you place and receive calls using your Internet connection. Time to Replace a Phone? If you need to replace an old phone or add more phones to your network, here is a simple set of guidelines for ordering a new phone

Read More »

It’s everyone’s least favorite part of calling a service company. “Could I place you on hold for a moment?” Well, do I have an option? Didn’t think so. One of the worst parts of being on hold, is the hold music that goes with it, also known as elevator music (because hotels and department stores love to use it in their elevators) or simply, muzak. We all know the kind of muzak I’m talking about: a muffled instrumental version of Wind Beneath My Wings or a zippy Girl from Ipanema. Muzak is always at least a few decades out of style. It doesn’t need to

Read More »

  When you think about a business phone system, you probably imagine an outdated phone on a desk, or a call placed on hold while it’s being transferred, or a light blinking to let you know there are a string of voice messages waiting for you? Definitely a phone on a desk in an office, yes? At Phone.com, our small-business customers are seldom what you might imagine. We find you can’t put them behind a desk and expect them to stay there. They are one-man-bands, bright entrepreneurs, determined franchisees, businesswomen extraordinaire! Who Uses Phone.com? In a series of three blog posts, we’re going to

Read More »

Whether you’re looking for a desk phone that’s loaded with features, or a conference phone so you can better hear your callers and be heard, we’ve got new options in our lineup! All of these phones come pre-configured to work with Phone.com service and features.

Read More »

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