If your business is like any other, then you probably have a customer service or sales team with multiple employees answering the phones throughout the day. If this sounds like you, then it’s time to utilize Phone.com’s Queues feature so you never have to worry about setting up your call forwarding again. Queues have several benefits, including: Routing incoming calls to a specific group of phone numbers. Never worry about having to set up individual forwarding to each employee’s phone number. You can set all your numbers to be dialed once in your queue settings. Queue members are dialed in