6 Tips for Small Businesses That Want to Enable Remote Work

On March 9, 2020
7:49 pm
Filed under Company Culture, Learning, Tips and Tricks

Is Your Business Prepared for a Remote Workforce? Today’s workforce looks vastly different from that of just a decade ago. More companies are not only allowing employees to work from home, but they are encouraging it. In a recent report by FlexJobs and Global Workplace Analytics, remote work was found to have increased by 44 percent over the last five years and 91 percent in the past decade. Today, 4.7 million people, 3.4 percent of the U.S. population, now work from home. A FlexJob survey discovered that 74 percent of respondents believe flexible working has “become the new normal.”

In today’s corporate world, small businesses are constantly looking for new avenues to gain a competitive edge. One of the best ways to go about doing that is by streamlining production wherever and whenever it’s possible. Communication is vitally important to keep all levels of your business on the same page. However, getting stuck in the old phone systems can waste valuable time in your company’s hours of operation. Implementing a cloud-based phone system, however, will give your small business several benefits it needs to advance. Here are some of the top perks to making the switch from your

As your business grows, the need for a virtual phone system increases. Phone systems are a huge leap above your cell phone communication, email, and messaging apps. As a business owner, you probably have dozens of business calls every day. Now consider the different departments of your business, you could be looking at hundreds of calls each day. From customer service calls, telemarketing to coordinating with team members, you’ll need office telephone systems to handle all this. When it comes to choosing a telephone system, you have many options. However, before rushing to get a telephone system, there are a

Small businesses take a lot of calls each day. How many? They get approximately 400 million per day. Historically, growing small businesses turned to PBX or private branch exchange systems. In recent years, however, small businesses chose wireless business phone systems. So, what is a wireless phone system and how does it compare with traditional PBX systems? Traditional PBX A PBX system basically works like a switchboard. It allows internal users to call one another on local extensions. It also routes external calls through a set number of external lines or numbers. Some businesses inherit old PBX systems that prove entirely analog

There is no communication quite like a phone call. So much can be communicated through tone of voice that is missed in text and emails. If you’ve put off getting a phone system for your business because of the expense and installation hassles, you’re in luck. A new breed of phone service is available for businesses like yours and it’s affordable and easy. Really! What Is a Cloud-Based Phone System? A cloud-based system is a phone system that uses your internet connection instead of traditional phone wires or cellular services. How Is a Cloud Phone System Different From Traditional Phone

Phone numbers, as we know them are changing. Traditionally, phone numbers were tied to a specific phone, device, or home. That is no longer the case, thanks to the emergence of virtual phone numbers. Virtual and normal phone numbers are slightly different from each other. Find out the difference between a virtual phone number and a normal phone number here. The Difference Between a Virtual Phone Number and a Physical One Virtual phone numbers can sound like a complicated or, quite possibly, an expensive option for a phone system. That simply is not the case. A straightforward and cost-effective option,

Did you know that consumers prefer a personal relationship with small business owners? Well, recent reports indicate that 60% of customers communicate with small entrepreneurs over the phone. For entrepreneurs, knowing how your customers love to communicate with you is an insightful revelation. It helps you provide a communication system that offers them the best experience. Are you unable to decide on the best business phone system for your new establishment? You need to keep in mind the phone systems today are not merely tools for making and receiving calls. Customers will want a unified system that permits an array

Your business clients expect the best from you; being able to reach you is essential. Your business phone system should fulfill the needs of your clients; when you’re in your office and when your not. There are many options for phone systems in today’s market, but what are the features that make the best call handling solution for your business? We’ve all had the experience of dealing with automated systems that leave us shouting “operator” and being routed in a circle. That’s the last thing you want to happen to your clients, especially when your business is new. Losing clients

There are several reasons why it is important to have a business phone number. After all, society today is very interconnected with online-oriented communication. And business telephone numbers are becoming more of a necessity than a luxury. Having a business phone number is necessary if you want to maintain consistency within your business while never missing a beat. But there are plenty of other important reasons why your company needs a dedicated number. Here are our top 7 reasons why you should get a business phone number today. 1. Your Personal Cell Phone Number Remains Private Nothing is more annoying

Are you a busy small business owner trying to streamline your business? The Internet has changed business as we know it. Each day we create 2.5 quintillion bytes of data—Superman would certainly be impressed with this speed! The Internet does more than Google searches, social media, and news articles. You can get a virtual phone system with more features than any landline could ever provide. Let’s take a look at how to choose the right system for you and your business. What is a Virtual Phone System? A virtual phone system is a platform that runs over the Internet

Young man working from home on a mobile phone.

Every business has a different set of needs based on its structure and customer geographics. Although some businesses remain local, business is becoming more global requiring changes in every aspect of your business. Whether it is infrastructure, networking, communications or staffing models, things are changing and at a fast pace. Is a virtual phone system right for your company? Reviewing the cost and benefits will help you find out if a virtual phone system is right for you. What is a Virtual Phone System? A virtual phone system works using Voice over Internet Protocol (VoIP). It was developed in

It’s a foregone conclusion that your business should be using social media. But which social media platform is best for you? We don’t know the answer to that for you. What we do know is that Instagram in the last two years jumped from 800 million to one billion active users. That’s a lot of eyeballs and tons of engagement. Brands are jumping at the chance to get noticed but it takes a solid, specific strategy to win users and build a following. Here are some ideas to make sure your Instagram game is, as the kids say,

There are many reasons for wanting to record a call. Whether you’re a lawyer, therapist, realtor, notary, call center, utility company, bank, etc.—there are many types of businesses that rely on call recording to keep a record of conversations for legal or monitoring purposes. If you don’t currently record calls or are weighing whether you should, here are a few benefits call recording can provide. Business Advantages to Call Recording: Improve your products and service Capturing customer complaints or product shortcomings is an excellent way to improve your overall product strategy. Call recording is an easy method to

How many times have you needed customer support and couldn’t for the life of you find a company number? Or are you just frustrated and exhausted by the constant ping of a chatbot that can’t really solve your problem? You’re not alone. There is still a big contingent of consumers who want to talk to a real human. And if you’re a small business that offers a service, you need to be available to help if the going gets tough. For some customers, solving problems online or through messenger apps simply isn’t enough. So if you’re a new startup, an

Small business/startup meeting in progress

There was a time when if you heard the word “meeting” you pictured a bunch of people sitting around listening while one or two people talked. Though some meetings had more back-and-forth feedback than others, by and large meetings were often handled the same. And in some companies, they still are. That doesn’t mean that meetings (and the workplace in general) aren’t changing, however. Modern technology has changed the way that we have meetings, and it’s even augmented the way that we look at the workplace in terms of efficiency, the potential of communications and more. If you’re curious as

Here at Phone.com we’re not only proud to deliver top notch business class phone service to a diverse group of small businesses, we’re also able to legally protect the sensitive information handled by medical professionals with our HIPAA compliant coverage in our standard features. If you’re unfamiliar with that acronym or new to the VoIP industry, HIPAA (Health Insurance Portability and Accountability Act) was signed into law in 1996 with the chief aim at providing accountability for health insurance companies and patients’ information. With the VoIP revolution, small, medium and large medical companies are able to cut costs by not having to

Everyone wants to be successful, even if we all have different definitions of success. Some view success as amassing wealth and power, others view it as seeing a dream come true or becoming their own boss. Regardless of how you define success, you’re unlikely to find it by simply waiting around for it to show up. If you want to be successful, you’ve got to work for it. While the specific work depends on lots of variables, there are some things you can do to help it along. If you want to achieve maximum success and reach your goals, a

A CEO has a lot of power of his or her company, but with that power comes an immense amount of responsibility. Not everyone is cut out for this sort of responsibility, and new CEOs can sometimes be overwhelmed by everything that’s required for their jobs. That’s why some CEOs seem to flounder once they’re in position while others thrive and take their companies to new heights. To be truly successful, new CEOs typically require certain traits. These traits are often the same sort of traits that one has to have to become a CEO in the first place, but