How a Live Receptionist Service Pays for Itself

On May 28, 2020
3:12 pm
Filed under Live Receptionist

Hiring a live receptionist service means that your customer’s calls will be answered by a live person, instead of one of those automatic answering machines that cause more harm than good. But a live receptionist with Phone.com can do so much more for your business, such as handling event registration, processing and tracking orders, as well as scheduling appointments. Live receptionist services often get dismissed by managers and business owners because of the perception that the cost is too high and is simply too much to justify. Yet a live receptionist service is a fantastic investment that pays for itself

Clientless UCaaS solution enables agility, mobility and collaboration for crystal-clear audio and high-definition video communications.

As millions of workers across the globe have adopted alternative ways of working to help fight the spread of COVID-19, Phone.com has harnessed its industry-leading experience and created the innovative technology needed to support remote work. With high-quality video, messaging, screen and file sharing, Phone.com’s updated video meetings service delivers crystal clear communications and seamless collaboration from anywhere at any time on any device. Read the full story at Cloud Communications Alliance >>

Clientless UCaaS solution enables agility, mobility and collaboration for crystal-clear audio and high-definition video communications Hoboken, NJ (May ##, 2020) – Phone.com today introduced its enhanced video meetings solution that gives users a high-quality collaboration experience from any device. As millions of workers across the globe have adopted alternative ways of working to help fight the spread of COVID-19, Phone.com has harnessed its industry-leading experience and created the innovative technology needed to support remote work. With high-quality video, messaging, screen and filesharing, Phone.com’s updated video meetings service delivers crystal clear communications and seamless collaboration from anywhere at

The typical workday is full of distractions. In the course of finishing one task, you’re pausing to answer questions from your staff, respond to an urgent email, and answer phone calls. Do you ever think about how much more you’d get done if those distractions vanished? There may not be a way to eliminate all distractions but the phone call problem is easy to solve. A phone answering service takes care of it all. They respond to callers, take messages, and forward only necessary calls to you. Is this service worth the cost? To find out, start by considering

Recently, our team presented a webinar that addressed the shift to remote work and some Phone.com features that make it possible to get work done from anywhere. In case you missed it, the video and a condensed transcription are below. Enjoy! Brent Barbara—Phone.com Senior VP of Business Development Introduction Thanks, everyone, for joining us today. Work has dramatically changed in the last couple of months, and we want to take this afternoon to talk a little bit about how we have adjusted to this new normal. The way people work has changed, although COVID has set

SVP & Chief Compliance Officer Joel Maloff recently sat down with Harry Brelsford of SMBNation at ITEXPO.

Is your business making the best use of technology when it comes to communications? Do you still make calls on an old analog phone or have you joined the digital revolution? VoIP or IP technology is the modern and best way for your business to communicate. Companies can save 90% on international calls using IP phone systems. By 2021 it’s estimated that 3 billion people will use VoIP to make calls. The service isn’t tied to one phone line and in fact, doesn’t need a line to work! All that’s required is an Internet connection. And it’s not limited to voice

A mobile business phone system has become something of a requirement in this age of working from home and round-the-clock support. Considering that more than half of workers already use their mobile phones to handle work obligations, you’re a little late to the party if you haven’t implemented a system supporting it yet. In the following article, we’ll be talking about the benefits of bringing one to your business. First, however, let’s get into the reasons you need one in the first place. Mobile Is Here to Stay Mobile implementation has surged in both professional and private uses of the Internet for work,

COVID-19 has prompted the world to hunker down and work from home. For the average person with a desk job, this doesn’t pose regulatory problems, but for healthcare providers, the use of personal devices and lack of oversight from an organization’s IT department is leaving them and their companies susceptible to violations of the Health Insurance Portability and Accountability Act (HIPAA). Enforcers of HIPAA, the Office of Civil Rights (OCR) and the Department of Health and Human Services (HHS), announced on March 17 that they would be using “enforcement discretion” regarding HIPAA violations, potentially waiving some penalties for healthcare providers who serve

The global coronavirus pandemic has changed life as we knew it. As the world enters lockdown, businesses everywhere are scrambling around trying to find new ways to work. With global workforces forced to stay at home, many companies have to fight to find a way of staying in business. Working from home has become the new norm for many employees. Businesses everywhere are now trying to work through new strategies to carry out their work. This means finding new ways to communicate with their teams, and keeping their phone lines open for their customers. How

Working from home has gained a lot of acceptance in the last decade, and that acceptance has recently accelerated due to the coronavirus outbreak. What started as a very rare option that was available to only a select few workers is now something that is mandatory for most knowledge-workers as cities go on lockdown and organizations implement social distancing protocols. While working from home offers a variety of benefits, it can be challenging at first as people figure out how to juggle home distractions with getting work done. Something that is even more challenging now as entire families are staying

The most prominent vector affecting the contemporary data landscape is its increasing decentralization. Developments in cloud computing and mobile technologies have largely supported the trend in which modern workforces are becoming more distributed—yet better connected—than they previously were. The mobile technology space has proved particularly utilitarian in this regard, with a number of innovations predicated on empowering professionals in work environments external to the enterprise. A recent partnership between Web.com Group and Phone.com is furthering this movement by providing a solution to enable employees to leverage the same mobile device with two phone numbers—one for work and one for business. By relying

Newark-based telecom company Phone.com has joined with Web.com to provide a just-in-time communications solution for small business owners juggling personal calls and business calls during the challenging shelter-at-home circumstances. Phone by Web.com is a dedicated business line, including a mobile app, that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and personal calls from one device, reducing telecommunications costs (no need to carry two smartphones in your pocket) and helping small- and medium-sized businesses better organize their business. For desktop users, the expanded web app (web.phone.com) allows a user to process

Web.com Group, a leading web technology company serving millions of customers around the world, and Phone.com today announced a partnership program featuring a new business communications service purpose-built for mobile professionals. The service provides businesses with the ability to secure the two most critical elements of their brand identity in minutes: a website address and phone number. It is currently available for Web.com and Network Solutions customers. Phone by Web.com, is a dedicated business line including a mobile app that enables professionals to use separate business and personal phone numbers on a single mobile device. The app streamlines both business and

With millions of companies across the world still coming to terms with a massive, sudden transition to work-at-home environments, technologies to enable teleworking have been front and center. Many tech companies have reported significant increases in their cloud communications and collaboration solutions, which give workers access to the same communications tools they have at the office. One of the challenges of remote and mobile workers is the BYOD trend – workers are using their personal mobile devices for business activities. For employees, that can be a disruption, especially when business calls come in during off hours. It can also be

Introducing our new video conferencing and screen sharing solution. Now you can collaborate from anywhere using your personal computer. Phone.com’s new first-class audio, video, and web conferencing solution empowers communication with clear and effective high-quality audio and video capabilities, from anywhere. HD video conferencing with Phone.com is the next best thing to being in person. You can: Conduct video meetings Meet for as long as you want Share your computer screen and documents Use your phone or computer audio Invite participants with a personal meeting room link Start or join a meeting with no downloads and nothing