Did you know that 55% of customers prefer to talk to a human customer representative on the phone? This figure should be a wake-up call to small businesses that are yet to embrace business phone systems. Companies without an appropriate phone system are likely to face communication challenges. Making and receiving calls from clients and other stakeholders is an indispensable part of any business. With the different business phone systems to choose from, you can select one that meets your business needs. Besides the ease of communication, phone systems automate several services, which helps to increase employee output. Read